8170 results found

1. If an AI doc is opened, every other AI document pops up

   Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.

   5 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Swatch Conflict Dialog, Apply to All checkbox not working

   After checking the Apply to all checkbox when I get a swatch conflict, the box keeps popping up with more conflicts. Esc key doesn't end it. Haven't seen this before v25.
   Mac OS 10.15.7

   4 votes

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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3. Selection Lag / Delay v.25.2.3 Windows 10

   I have been experiencing delays with Illustrator for some time now. It will lag for a second or so when selecting objects / text. A popup will flash in the top left hand corner of the screen, but it is too brief to identify what the popup is. I have tried screen recording but it's too brief even for that. Last month I did a clean install to see if that solved the problem and it did - but it's gradually come back. Constantly having to restart the system to bring performance back to normal. I find that the AI splash screen takes longer than it used to.. and hangs on loading plugins with lots of popup window activity in the top left of the screen Windows 10 x64; Radeon Pro WX7100. Anyone else experiencing this? Getting fed up of Adobe these past two years TBH.

   I have been experiencing delays with Illustrator for some time now. It will lag for a second or so when selecting objects / text. A popup will flash in the top left hand corner of the screen, but it is too brief to identify what the popup is. I have tried screen recording but it's too brief even for that. Last month I did a clean install to see if that solved the problem and it did - but it's gradually come back. Constantly having to restart the system to bring performance back to normal. I find that the AI… more

   3 votes

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. Crash when I add an FX to the object.

   Illustrator 26
   M1
   macOS Monterey

   1 vote

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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5. Layers Won't Expand or Collapse, Locking and Hiding Layers Struggle to Work 25.4.1

   I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.

   I'm on version 25.4.1 on Windows, no plugins, no tablet.

   Things I've done to try and remedy this:
   -Restarted program
   -Restarted Computer
   -Tried to clear preferences (several times alt+Ctrl+shift on startup)
   -Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator, but it wasn't labeled "Adobe Illustrator 25.4.1 Settings" it was simply adobe\illustrator\25.4.1 with no settings file to clear
   -Uninstalled/reinstalled the program (with a restart)
   -Started a new file and copy/pasted the graphics over from the old file, which immediately locked the expand/collapse feature. ( I had tested the expand/collapse before moving them over)

   I don't know what I should do, this has killed my productivity this week. I'm probably going to try rolling back the version I'm working on to see if that fixes it, but any help would be appreciated.

   I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.

   I'm on version 25.4.1 on Windows, no plugins, no tablet.

   Things I've done to try and remedy this:
   -Restarted program
   -Restarted Computer
   -Tried to clear preferences (several times alt+Ctrl+shift on startup)
   -Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator,… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Color blindness - Deuteranopia-type proof uses the incorrect Deuteranope confusion point.

   The Deuteranope confusion point was published as xy = (1.08, -0.08) in color vision texts circa 1970.

   However, the currently accepted Deuteranope confusion point is xy = (1.40, -0.40).

   Unfortunately, Adobe Illustrator appears to use the OLD confusion point in the Color blindness - Deuteranopia-type proof mode. As a result, the simulation is inaccurate and inconsistent with current vision science understanding.

   This may affect other Adobe products as well but I have not checked those. A comprehensive check should be performed to ensure the Deuteranopic confusion point is updated to the modern standard, xy = (1.40, -0.40) everywhere.

   The attached document demonstrates the problem.

   The Deuteranope confusion point was published as xy = (1.08, -0.08) in color vision texts circa 1970.

   However, the currently accepted Deuteranope confusion point is xy = (1.40, -0.40).

   Unfortunately, Adobe Illustrator appears to use the OLD confusion point in the Color blindness - Deuteranopia-type proof mode. As a result, the simulation is inaccurate and inconsistent with current vision science understanding.

   This may affect other Adobe products as well but I have not checked those. A comprehensive check should be performed to ensure the Deuteranopic confusion point is updated to the modern standard, xy = (1.40, -0.40) everywhere.

   The attached… more

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   2 votes

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. ExportOptionsPNG24.artBoardClipping broken in 2020

   ExportOptionsPNG24.artBoardClipping (set to false)

   In 2019 (23.1), PNGs exported by javascript are trimmed to the visible bounds of the object as expected when false. When true, they're the size of the artboard.

   In 2020 (24.3), the same script always produces PNGs the size of the artboard whatever artBoardClipping is set to.

   Illustrator 24.3 vs Illustrator 23.1
   Windows 10
   Script run via Illustrator (File/Scripts) as well as testing in ETSK 4.0.0.1

   It's a dealbreaker for version 24. We can't upgrade as a team unless this is fixed.

   13 votes

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   12 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

8. Auto spell check occasionally not working

   I turn on the auto spell check always. However I still found out some typo mistake weren't underlined. I can still spot the spelling mistake by clicked into spell check function, but I cannot see the auto spell check is functioning well all the time.

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   6 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. Black png

   my png transparent images are showing up as total black images after export . They show fine for a few seconds and in the viewer window but the png it self is totally black. Works sometimes and others not I would say 2 out of 25 show up black.

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   1 vote

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   7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The case was solved by reinstalling the app.

   If the same thing happens to you — please share details below in comments.

10. Cambio de color en fuentes de color.

    Diseñe una tipografía de color con Fontself con una paleta especifica y al instalarla en Illustrator no respeta los colores establecidos, solo cuando se agranda o se achica la caja de texto se pueden ver los colores reales, pero al soltar la caja como que los desatura y quedan así. Adjunto un video para que se entienda mejor. ¿Hay algún tipo de solución? Desde ya muchas gracias!

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    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. "View using GPU" greyed out since Illustrator 2021

    Since we have updated to Illustrator 2021, on one of our machines (Mac mini 2018) "View unsing GPU" (CMD+E) is greyed out and can’t be activated. GPU IS activated in the Illustrator Preferences! Using Illustrator 2020, this function works as usual.

    An other glitch, that we noticed on both of our machines (the 2018 mini and a 2019 iMac): When opening a document in Illustrator 2021, the window turns black for a moment until the document is shown. This does not really cause any problems, it is just strange and does not occure with Illustrator 2020.

    6 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. Font appears as boxes

    Windows 10 Home Edition
    Illustrator 2021

    I receive machine layouts created in AutoCad & saved as PDF. When i open them in Illustrator for corrections font appears as boxes. I have been managing so far by opening the PDF in CS3 & resaving.

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    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Save for web is locked at 1585px. I can resize it lower, but I can not get larger image. Original file size is 2800px. Howto get rid ofthis?
    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Please stop Illustrator coming to the foreground after exporting

    After exporting to screens, which may take several seconds, I usually switch to the the application that receives the exported files and I continue working there.
    Annoyingly, after finishing exporting the files, Illustrator pushes its way back to the foreground so that I have to switch back to the other app I was working on.
    Can you stop this from happening please and leave Illustrator in the background after it has finished?

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Creation and modified date become the same when saved on Illustrator files 2020 (Mac only)

    The creation date on illustrator files changes when the file is modified — I need to see creation date for accurate search and timings
    24.1.3 version
    It has been reported previously but I cant find the post.

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    25 votes

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    29 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. 保存時のエラー

    保存をする時、画面が出きっていない状態で次の動作を押すと必ずエラ〜メッセージが出る。例えば別名保存（コマンド+シフト+S）を実行し、まだ画面に保存先などの指名画面が出ていないうちに、デスクトップ（コマンドD）を押すとエラーになる。

    もう一つ
    保存形式を選んだ後に保存先のフォルダを選ぼうとするとそのフォルダ名が保存ファイル名に勝手になってしまう。

    1 vote

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    Completed (Comments Open)  ·  0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. The white-filled circle arrowhead has some very strange geometry.

    The white-filled circle arrowhead in Support Files/Resources/en_us/Arrowheads.ai has two doubled points in the black circle. This results in unexpected imagery when a path is given this arrowhead, expanded, and has further effects applied.

    Screenshots: outline view, and outline view with half of each point pair selected and moved down 1pt.

    This was discovered in 25.3.1 but I bet it's been lurking there long enough that it predates your current source control tree. :)

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    2 votes

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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18. Anchor Points and Handles Missing

    When selecting the outline, anchor points (and their handles) seem to disappear, making it near impossible to create the desired curve. It was working fine the other day. I am using version 25.0.1 on a Mac. I have tried this in both OS 10.15.7 and OS 11.2, with the same results. Image below is when outline is selected with Direct Selection Tool (Usually anchor points and handles are visible here)

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    5 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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19. [M1 Mac Mini] Area outside artboard flickers when mouse is moving

    This is a weird one, because everything works just fine when you first launch the software. However once your computer goes to sleep and log back in, the area outside the outboard within your file window flickers as you move your mouse around.

    A workaround is to quit Illustrator and start it back up.

    I'm running Adobe Illustrator 25.2 on my Mac Mini M1 with 8GB RAM and 512GB SSD.

    7 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Color changes when saving as .eps

    Saving out a pattern with a purple background as .eps turns out as black when previewing the file on the computer or in pdf-reader and when opened on other computers. Opening the file back into illustrator still shows everything as purple.

    MacOS BigSur 11.4
    illustrator 25.2.3

    Right side show as the colors are perceived in illustrator, left side is what other software see when opening the file.

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    1 vote

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    Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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