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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8206 results found

  1. Open / Save As dialog windows open too small

    Any time I want to open or save a file the window that opens is too small to see all the file names and it constantly defaults back to the small size. It needs to maintain the last size you dragged it to.

    MacOS BIG SUR cc2020 and 2021

    10 votes

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  2. Eyedropper applies colour to whole text in Text Area

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    When I try to apply a text style to my selection using the eyedropper, it applies the colour to the whole text area (not just the selected text).

    In the vid: all the text becomes blue.

    1 vote

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  3. ローカルに保存できない(不明なエラー)

    Windows10 64bit pro
    Illustrator2021(Var.25.3.1)

    不明なエラーでローカルに保存できません。

    ・何も配置していないドキュメントでも保存できない。
    ・ai/eps/svg/pdfどの形式でも保存できない。
    ・クラウドなら保存できます。

    ・Illustratorをインストールし直しても無理。
    ・Illustrator2020にダウングレードしても無理。
     (2021にアップグレードする前はできていた)
    ・環境ファイルを削除しても無理。

    3 votes

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    Need More Info  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告内容ですと、ローカルにドキュメントファイルが一切保存できない状況ということでしょうか?

    ご確認のほどよろしくお願いいたします。

    Illustrator チーム

  4. Consistent Display Bug

    1. MacBook pro 2021, big sur 11.4
    2. version 25.3.1

    On textured illustrations or illustrations using clipping masks, solid white boxes/sometimes pixel shapes sometimes larger, will appear. Some components I can zoom close enough in that they disappear, but some sketches I would be zooming in so far as to crop the sketch before the white boxes disappear.

    It is not the same as before where clipping masks would look completely unclipped. This is a different glitch in the newest update. It makes it so in order to take a screenshot of a sketch, I need to close and save and open…

    1 vote

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  5. alt+gr typing pass through

    So, after spending an hour googling through different people having language / character issues with alt+gr on windows in Illustrator, I think I have identified what is happening (see screenshot)

    Win10 can do mixed display language / keyboard layout combinations that most Adobe products will handle just fine, but Illustrator seems to set keyboard language based on general language set, not on keyboard language set.

    So, if I type my normal alt gr+q for @ symbol or alt gr+e for € symbol on a german layout while using english language with german keyboard, it does not pass through as altgr+e…

    3 votes

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  6. Have 'Select All Unused' in the Swatches panel look inside symbols

    Right now when you choose 'Select All Unused', it selects colors that are in use inside of symbols and they will delete if you are not careful.

    If the color is not directly placed on the artboard it seems Illustrator can't tell it really is in use.

    Deleting the swatches results in 'Deleted Global Color' swatches appearing in your Swatch panels.

    7 votes

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    8 comments  ·  Symbols  ·  Admin →
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  7. Custom Brushes no longer working in newset update 25.3.1

    My custom brushes stopped working with the new update. When I switch between custom brushes it either does not change or changes to the incorrect brush.
    I have several custom brush files that I use for my job and this is happening with all of them.
    I switched Ilustrator back to the previous version, 25.2.3, and the brushes are working fine, however I would prefer to be using the most up to date version of illustrator and to not have to rebuild 5 custom brush files that each contain around 7-20 brush variations.
    I am on Windows 10.
    Thanks for…

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  8. No abre la interfaz, solo aparece la ventana de gris

    Abro el programa y solo se queda en la ventana en color gris y no me salen las opciones, esto pasa con la Version 26.0

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  9. 不明なエラーと表示され保存ができない

    Windows 10 Home 64bit
    Illustrator2021 25.3.1(64bit)

    不明なエラーと表示され、保存が一切できない状況が発生します。
    こちらの環境で再現可能な手順を2パターン示します。

    【パターン1】
    1.AdobeFontsからアクティベートしたフォントを使用したaiファイルを用意する。
    2.PC本体の起動直後など、ネットワークに接続した直後に1のファイルを開く。CCアカウントの連携がうまくいっていないのか画像1枚目の「環境にないフォント」というダイアログが表示されるので、この画面からフォントをアクティベートし、ダイアログを閉じる。(フォントは問題なく使用可能になる。)
    3.ファイルに何か変更を加え、保存可能な状態にする。
    4.ファイルを保存を選択する。このとき、画像2枚目の「不明なエラー」というエラーボックスが表示され、ファイルを一切保存することができなくなっています。(上書き保存、別名で保存、複製を保存のすべてで同エラーが発生。新しいファイルを作成して3のファイルのデータをコピーペーストしたものも同様に保存が不可能。また、2でアクティベートしたフォントを含むオブジェクトを削除しても保存は不可能。)

    【パターン2】
    1.PC本体の起動直後など、ネットワークに接続した直後にIllustratorを起動する。
    2.既存ドキュメントを開くか新規作成し、Illustrator上でAdobeFontsから新しいフォントをアクティべ―トする。
    3. 2でアクティベートしたフォントを使用した状態で、ファイルを保存しようとすると、不明なエラーと表示されパターン1の手順4と同じ状態になっています。

    検証中の操作画面のキャプチャも動画で用意しましたが、ファイルサイズ制限のためか添付できませんでした。下記リンクよりご確認ください。
    パターン1 https://youtu.be/6aorYeFh__Q
    パターン2 https://youtu.be/HbZ1WKIP-gc

    何の問題もなく編集できていたファイルが突然保存不可能となるため、それまでの作業時間が無駄になり非常に困ります。
    早急に改善をお願いいたします。

    3 votes

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  10. Can't Save As or Export

    https://community.adobe.com/t5/illustrator-discussions/unable-to-save-or-export-files-from-illustrator-2022-26-0-on-macos-monterey/m-p/12485162

    Experiencing these exact issues reported by other users.

    Tried Uninstalling/Re-Installing
    Granting Full Disk Access
    Uninstalling/Installing Older Version (25.4.2)
    All the different combinations of shutting down and restarting
    Reset SMC

    Nothing is working.

    1 vote

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  11. My Graphtec CE Lite-50 cutting machine, is no longer working since the new 2022 Adobe Illustrator.

    I use the Graphtec CE Lite 50 to cut my vinyl. Since Adobe Illustrator updated to the 2022 version, my cut option to send it to the Graphtec to cut, is gone from the file section. Why is this?

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. Eyedropper tool vanished from tools panel

    Whenever I restart my computer and open Illustrator, the eyedropper tool disappears from my tools list. The measure tool is in its place. No option to hold down the measure tool to expand to the eyedropper tool. Also not showing up when you try to add the tool via the Edit Toolbar feature.

    6 votes

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    Need More Info  ·  6 comments  ·  Tools  ·  Admin →
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  13. Color resets in Color Picker window, when cursor moves out of the window from an edge/corner

    In Photoshop, when we open the Color Picker window and are dragging the cursor over the color brightness area (the square which shows the different shades of the current color of the color wheel) and then while dragging, if we move out the cursor from any of the edges or corners of that square area, the color on the edge gets selected. That's the ideal behaviour.

    In Illustrator, when we drag out the cursor from a corner (For example, to select black color, I'd quickly drag out the cursor from the bottom left corner) Illustrator resets the color to the…

    2 votes

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  14. Attribution NUMÉRIQUE des couleurs

    I type it : " C 18 / M 98 / J 97 / N22 "

    I save.

    Then i open the color's details.

    I get : C 22,68 / M 97,9 / J 99,65 / N 17,56

    If i type EXACTLY a number, i want to get EXACTLY THIS NUMBER. And if i go to RGB and then come back to CMJN, I WANT EXACTLY THE NUMBER I TYPED. Why i typed this value ???? Cause i want THIS value. Not another.

    1 vote

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  15. All caps switching off

    Type with all caps is changing back to whatever case it was typed in. In other words the all caps attribute is switching off. I'm pretty sure this is not operator error.

    2 votes

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  16. background to artboard flickering when mouse moves

    MacOs 11.2.2 - flickering occurs in areas surrounding artboard when the mouse cursor moves.

    6 votes

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  17. Preview Problem in imac m1 on GPU Performance

    This problem occurs when Illustrator is on the GPU Performance, there is a Preview problem in some parts .. I have a request to solve the problem, this problem has not been solved in the last update either ...

    illustrator 25.2.3 & 2022!
    System imac m1
    memory 16gb

    macos monterey 12.01

    1 vote

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  18. Out of gamut color (click to correct) always sets to black #000000

    When clicking in the Color Picker, keeps defaulting to black instead of the color in CMYK gamut. Ai 25.4.1 macOS 11.5.2

    2 votes

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  19. Round corner not showing, object select not showing multi-select

    round corner only shows with regular select tool but not direct select tool
    when using direct select tool, would not outline selected object
    round corner mod would only show up for default shapes, if anything is divided or combined the round corner stops showing.

    Why do we need to vote for bugs to be fixed?
    shouldn't all bugs be fixed?? i mean it's not a new feature we are requesting.

    5 votes

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    This happens when edges get hidden.

    Enable them back with View > Show Edge (or Cmd/Ctrl + H).

    Also, you can edit your corner values precisely with Corners field in Control and Properties panel. The Shape section in Transform panel allows you to do the same for live shapes.

  20. My colors keep getting dull randomly without changing settings

    This has happened repeatedly on different documents. When I select a color, I find that when I look back at the file (without closing the file) in 15-20 minutes, the colors become dull. My settings are in RGB.

    3 votes

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