Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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Can't open my most recent aic file
Using windows 10. I created the file on v25.0 of illustrator and yesterday updated to v25.01 and the file continued to work fine and my work was saved.
Today I am unable to open that one file from my cloud documents. On the illustrator home page if I click on the file preview nothing happens, whereas with every other document clicking on the preview opens the document. I have tried opening it from my cloud storage webpage but it just opens the home page of the desktop app. It also says there's an error when I try to download the…
10 votes -
Program beta response to clicking/deleting... lagging
Simple clicking to deactivate a tool, or deleting objects now have a distinct delay. Something has changed in the Illustrator Beta this week that looses track of what is highlighted.
1 vote -
Artwork flashing/glitching while dragging text
Artwork on different layers is flashing while dragging text. See attached video.
-Windows 10 Pro 64-bit build 19043
-Intel i5-8600, NVIDIA GTX 1060 6GB
-Illustrator 25.4.1 (64-bit)The error can be replicated by dragging the text at the bottom of the artboard. Zooming in/out seems to redraw everything properly.
2 votes -
24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset
24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset.
1 vote -
Selected UI field not readable
The existing contents of all UI fields go blank/white when they are double/triple clicked to manually enter a value.
I would expect the existing value to be highlighted/selected in grey so that they're legible.
Examples attached:
1. Before
2. After double-clicking the "12 pt" value2 votes -
Applying stroke for a non-grouped marqueed set of shapes removes fill from those objects (v25.3.1)
Just as the title says, selecting a set of non-grouped objects and applying a stroke that selection causes all of the fills in those shapes to be removed.
MacBook Pro
•Quad-Core Intel Core i7, 3.1 GHz
• Memory: 16 GB
• Mac OS Big Sur 11.4
• Illustrator v 25.3.11 voteThe issue no longer happening in the latest builds.
Comment back if it does still occurs for you.
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Saved swatches from previous version doesn't look the same
I've made a custom palette in an earlier version of Illustrator. Now importing these swatches into new documents the swatches and codes are vastly different - both cmyk and rgb swatches has been altered.
On reference picture - left side colors are original swatch colors, right side is the imported swatches. Also attaching the correct color codes.
What happened? How do I fix this?
MacOS Big Sur 11.4
Problem noticed in AI 25.2.33 votes -
BUG: Save As EPS using Artboards changes layer visibility
I have an AI file with two artboards which I. exported into two separate EPS files, however the layer visibility was changed randomly and did not match the current layout. Note, preview "tiff" image in Finder was correct.
Upon opening the file, I had to go through and turn on / off the appropriate layers to bring it back to the current state. Unlocking all layers and attempting to do this again did not change the results.
Must have been introduced in the most recent update as this has previously worked as expected.
Ver 25.2.3 - Mac OS 11.4
2 votes -
Extremely slow to drag items, zoom in and out shows glitches
Mac OS Catalina, ver. 10.15.7
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MBIllustrator: 25.2.3
Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.2 votes -
Imported SVG: y coordinate of coordinate space translation is ignored
In Illustrator 24.3.2, if I import an SVG file with the instruction
transform=“translate(x y)”
the y value reverts to zero when Illustrator displays the artwork.
This appears to be fixed in version 25.4.1, however I am working with a critical, multi-user workflow, where we are not yet ready to advance to that version...1 vote -
very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the tim
very slow when exporting multiple PDFs. If I export page by page it works fine but when you switch to multiple PDFs at the same time the times become really long.
1 vote -
Paste in Front not pasting on current artboard
Paste in Front keeps pasting objects back on the original artboard, not on the one I have in focus, or a selected object on. Seems to error randomly, but when it does not work, it blows my productivity.
3 votes -
Variable Fonts style order on Character pallete
When a variable font has an instance (that is not the first master) set as the default, it shows on top of the list and not in its right place. It should not move to the top of the list.
Please see images.2 votes -
pattern glitch
When moving an object with a pattern fill, I get these streaks and the lag is TERRIBLE. This also happens when editing a pattern as well.
I'm working on a new iMac with an M1 chip. So far my Adobe programs run very slowly... not the upgrade I thought I'd be making.
Please fix the pattern interface.
2 votes -
Art will not display, instead art flashes occasionally while alternating with an all-white & all-orange pasteboard.
MacOS 11.3.1
MacBook Pro 13 Inch M1 2020
Illustrator 25.4.1Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.
• Switching off GPU acceleration does not make anything better.
• Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field…1 vote -
Illustrator cloud documents gone - return on uninstall and reinstall, but gone again
Every time Illustrator starts up it says "cloud documents gone"
Have to uninstall and reinstall to get them to show...
but cloud document are gone again after next boot
The interface eventually breaks, the tools bars stop working, can not change layouts. Signed in, using the most recent version up to date, see attached image.2 votes -
25.3.1 disable GPU visualization
In this update, GPU visualization disable. I had to reinstal a preview version to solve this issue.
2 votes -
9-slice scaling distorts objects on export.
I have a simple arrow symbol with 9-slice scaling to be able to adjust the arrow's tail to different lengths. This works until I export to SVG, in which case the entire arrow gets distorted as if I hadn't enabled 9-slice scaling. Sample document attached. Please export for screens and use SVG.
Thanks.2 votes -
Exporting svg through "export selection" bug issue
I had a logo that had text converted to outline. So it was a shape. ( when you select an object and you go to file> Export Selection and choose .svg ) The letter "O" shifted, see screen shots.
1 vote -
スライス作成直後はスライスオプションのショートカットが無効になります
MacOSX 11.4
Illustrator ver.25.3.1「矩形を選択→オブジェクト＞スライス＞作成」の手順でスライスを作成した直後はショートカット（eg: option+command+K) でスライスオプションのウィンドが開きません。
一度「矩形を選択→オブジェクト＞スライス＞スライスオプション」の手順でスライスオプションのウィンドを開くと以降はショートカットで同ウインドを開くことができるようになります。
以前のバージョンからの症状ですが、バージョンがいくつか上がっても修正されないため報告いたします。2 votes
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