Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8129 results found
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Normal "Save" operation in recording Actions becomes a "Save as" operation
Windows 10 Pro 64-bit 2004, Illustrator version 25
When you create a new action and use "Save" it becomes a "Save As" where it displays a path.
My scenario: I often have to re-save a batch-exported pdf again with normal "Save" so that all text is converted to paths for a print house via custom shortcut F12.
Because during batching there is no option do convert the text.
So I need a second run with recorded actions:- select all
- convert all text to path (outlines)
- save
- close
The normal save operation is required so this can work with any file…
9 votes -
comment empêcher plusieurs personnes d'être sur le même fichier illustrator ?
Bonjour. Je travaille sous Windows 10 avec Illustrator 2021. Voici mon problème : Comment empêcher plusieurs personnes d'être sur le même fichier Illustrator ?
Une collègue travaille sur un fichier. Je peux ouvrir ce même fichier, faire une modification, enregistrer. Ma collègue fini ses modifications et enregistre. Ma modification est perdue. Rien ne me signale que quelqu'un travaille déjà sur un fichier!
Comment faire ? Merci de votre aide1 vote -
Missing feature in the French version - UI scaling
L'option UI scaling dans Edition > Preferences > Interface utilisateur n'est pas dispo dans la version française. Mes collègues qui ont comme moi la version 25.4.1 en anglais ont cette option. Je n'arrive pas à installer la version en anglais, le changement de langue dans creative Cloud n'est pas pris en compte. J'aimerais disposer de cette option.
system : Windows 101 voteThis option is available only when OS and display’s resolution allow it.
As this help article mentions, 'The UI scaling isn't supported for Windows 7 and for screens with low resolution' (however, no actual specs are given).
So this should no be caused by the UI language.
Please share the specs of your display or comment back if it’s no longer a problem.
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Illustrator Version 25.4 and 25.41 not starting out of Adobe Cloud Control
Details of your operating system
- Windows 10 LTSC
The version of Adobe Illustrator (desktop)
- V25.4 and V25.41
The steps you were taking when you experienced the issues
- uninstalled C++ redistributable version 2015 and installed again
Your expected result and the actual result
- that it works --> but it didnt
Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)1 vote -
Transform > Mirror does not work properly
Illustrator Version 25.0.1 german (Funktion SPIEGELN)
Sometimes if i use many time the mirroring function this mistake comes
An object is mirrored, (Funktion SPIEGELN in german) axis VERTICAL.
The object is copied, mirrored again and he remembers the last setting and is mirrored again on the VERTICAL axis.
Then suddenly in between he suggests the ANGLE axis.
This problem happens after using many times this function mirror, and not evray time very strange.
I never saw anything like this in the old versions.
I work with Illustrator all day and something like that is for me noticeable.
5 votes -
use 2021 version open 2020 version file, the same image will be crash in 2021 version
Our designers have 2020 and 2021 version illustration, but when we open the same file, the image will be crash when using 2021 version.
Please help us to solve this issue! T_T
Many thanks!1 vote -
Auswahl-Darstellungsproblem – Auswahl praktisch unsichtbar
Illustrator 25.4.1 / Mac OS 10.14.6
Aktive Griffe werden weiß dargestellt statt in der Farbe der jeweiligen Ebene.
Wird ein Pfadsegment bewegt, erscheint dieses beim Bewegen auch weiß statt farbig.
Auswahl praktisch nicht sichtbar, Arbeiten so kaum möglich.
Aktive Griffe sollten gefüllt + in der Farbe der jeweiligen Ebene erscheinen, wie gewohnt. Auch die Vorschau einer Pfadkontur oder eines mit der Maus gezogenen Auswahlrechtecks.1 vote -
Digitizer driver broken after switching to touch mode
I'm working on a Lenovo Yoga ThinkPad with Wacom digitizer.
In normal (notebook) mode, the pen is working properly. However, when flipping the screen and rotating it for hand writing (so that it lies flat in front of me) the Wacom driver breaks. No further input with the pen is possible. Starting the Wacom configuration tool says, the driver is not running. (It was working before properly.) Things are normal again after a reboot - until a flip the screen.
The issue is reproducible and appeared first after the upgrade to Illustrator 2021 (25.4.1) and Windows 10 version 20H2.
1 vote -
illustrator 2021 ouvre photoshop 2020
Sur Mac (pas sous win), illustrator 2021 ouvre les liens (pour modif) dans photoshop 2020, même si photoshop 2021 est ouvert…
1 vote -
Recently opened file not visible when starting illustrator on Mac OS
When opening illustrator for the first time the recently worked files are not shown on the home page.
My MacOs Big Sur 11.5.2
Illustrator Version 25.4.11 vote -
shadowing of spot-overprinting-die-line in 4 color work after saving as PDF from Illustrator
Customers Illustrator 2021, 4 color work has a spot color die overprinting. When saving PDF with all layers the die-line cast what looks like a burn area of die.
Laura-
Acrobat unseeing die 2021-05-27 at 2.05.55 PM.png 1045 KB -
Acrobat showing die 2021-05-27 at 2.05.41 PM.png 1200 KB -
Illustrator file-2021-05-27 at 2.04.26 PM.png 911 KB -
Acrobat unseeing die 2021-05-27 at 2.05.55 PM.png 1045 KB -
Acrobat showing die 2021-05-27 at 2.05.41 PM.png 1200 KB -
Illustrator file-2021-05-27 at 2.04.26 PM.png 911 KB
1 vote -
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Grayscale Swatches interpreted as CMYK
In an RGB color mode, a created Grayscale Swatch does not survive. When copying and pasting an object colored with such a swatch results in a warning. I think this is because the swatch is seen as a CMYK-swatch ny the clipboard and not recognized as created in an RGB situation.
1 vote -
ドロップシャドウを適用したオブジェクトをグレースケールに変換するとシャドウ部分がマスクされてしまう
macOS10.15.6 Illustrator ver.25.2.3
再現手順：
１．長方形を作成し塗りを設定し、「効果→スタイライズ→ドロップシャドウ」を適用する。
２．１のオブジェクトを選択した状態で「編集→カラーの編集→グレースケールに変換」を適用する。
３．オブジェクトの下に適用されているドロップシャドウ部分がオリジナルの長方形をドロップシャドウパネルの「X軸オフセット・Y軸オフセット」分移動した状態の図形にてマスクされる。
４．「分割・拡張」を適用してアピアランスを分割するとマスクされた状態でビットマップに落とされる。期待する結果：
シャドウをクリッピングせずにカラーの変更のみ行う。実際の結果：
シャドウがクリッピングされてしまう。以前に報告されていた投稿がありましたが、一部に挙動の誤認があるため、新たにバグ登録を行いました。
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/38758498-ドロップシャドウのバグ
また、光彩（外側）においても同様の挙動となります。3 votes製品フィードバックへのご協力ありがとうございます。
ご報告いただいた現象を確認いたしました。
追加検証を行ってまいります。情報のアップデートがありましたら、こちらでご報告いたします。
よろしくお願いいたします。
Illustrator チーム
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Communicating with Adobe
Hi Adobe people,
I have a question about the communication with users. Under what circumstances does it make sense at all to post a comment/bug/idea/etc. in this place. Do users get heard? Is there a limit of votes above which ideas are actually implemented? How are decisions about what is fixed and what not made?
I am asking because I have so many points collected over the years that I am planning to post. But this is kind of a lot of work on the side of regular work day that I want to make sure it is worth the…
1 vote -
Not enough memory
Working on MacOS Catalina 10.15.7 with Illustrator 25.3.1
I have a simple shape like half of a circle which has a standard color filling plus a "inner Glow" effect. When I want to transform the object like scaling, it tells me there is not enough memory. When I hide the effect and redo the steps it will let me transform the object. Thanks for taking care.2 votes -
Intel HD Graphics 4600 unsupported video driver
We've updated to the latest available driver from Intel for this integrated graphics card on our laptop.
https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40
However, Illustrator still warns of incompatibilities every time we launch it. We've set our discrete NVIDIA graphics card as the preferred GPU, and it's listed in the Edit > Preferences > Performance > GPU Details. However, Illustrator still appears to be trying to verify the Intel drivers. There's not an option to disable the onboard graphics chip in our BIOS (MSI laptop). We tried disabling the onboard graphics in Windows Device Manager, but that didn't appear to make any difference. We saw…
3 votes -
Eyedropper won't pick up arrowheads in 25.3.1
Using Illustrator 25.3.1 with Mac OS 11.4, the eyedropper won't pick up the arrowhead style from a stroke to replicate onto a new stroke. This has always worked before.
1 vote -
1 vote
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lines aren't smooth with pencil tool
Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.
5 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Bug when Alt/Option-dragging multiple points with Direct Select
In Illustrator version 24.3, I'm getting a bug with Alt/Option-dragging multiple points using the Direct Selection tool. See screen recording attached.
Opt+dragging one point gives expected results.
Opt+dragging 2 or more points copies the entire object.
11 votes
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