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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8117 results found

  1. Variable Data Not Working - Illustrator

    Hi - Is anyone else having issues with the Variable data tool? This week it doesn't seem to be working for me after a recent update.

    I'm trying to import a list of names to swap out for a batch of images.

    I've created my image, dropped in the line of text that will change based on the data and put that on a new layer. I then clicked "Make Text Dynamic" in the Variable window and loaded my .CSV file of list of names.

    The data set comes in, but it comes in blank. None of the names in…

    2 votes

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    4 comments  ·  Other...  ·  Admin →
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  2. Configuração de Cores ficou horrivel

    Depois a última atualização do illustrator, as configurações de cores ficou toda bgunçada, o programa força a opção "EMULAR ADOBE ILLUSTRATOR 6.0", e quando acesso arquivos que ja tem as cores com seus valores definidos o programa muda as cores por conta própria. Não encontrei uma maneira de desabilitar essa função.

    1 vote

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  3. unable to use brush tool

    i am unable to use the brush tool every time i click on it

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  4. SVG Export - Compound Paths Cause Performance Issues & Unexpected Results

    Windows 10, Illustrator 25.2.3 | System info attached and repro file attached.

    There are 2 artboards and asset exports defined in the file.

    They are the same illustration with 1 difference - the "grouped" version has a set of paths grouped together, and the "compound" version has those same paths combined into a compound path.

    I ran 3 test exports with my repro file, increasing paths: first 500 paths, then 1000 paths, and finally 1500 paths. Here's the export times:

    Test 1 | 0500 paths | Grouped: 10 seconds | Compound: 130 seconds
    Test 2 | 1000 paths | Grouped:…

    1 vote

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  5. I have so much problem with the updated Illustrator and this is not any Idea

    I am a designer at a Sign business and after the update I can't make a functioning stroke. It will add a red line around the stroke when printing and I can't make the stroke work at all. Today I made a new document added text and was supposed to add blue color to the text and it will not add it in the new document but it still will in the other open document I have. I have so much problem I would easily change to some other program but there is noting else I can use as I…

    1 vote

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  6. Grundlinie

    Ich möchte ein Beschriftung Unterstreichen und das geht nicht ....

    1 vote

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  7. Pantone Connect

    Hi there,

    When trying to load the Pantone Connect Extension I see a black window instead of the swatches and other features of the extension. The only message I see is a purple link that says “reload plugin” which has no effect when I click on it. This was the case for the 2020 version when I tried it today, so I updated all my apps, thinking this might help. However, the same error occurs with the 2021 versions of Photoshop, Illustrator and Indesign. When I last used the extension in summer last year, it worked great… has there been…

    3 votes

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  8. Kerning not working between first two characters of any word

    No matter what I do, I can't adjust the kerning between the first two characters of any word in illustrator. The rest of the word can be spaced just fine, just not between the the first two letters. Please help, this is sort of an essential duty of this software.

    Windows 10, Adobe Illustrator 24.2.3

    2 votes

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  9. Blurry Cloud Preview

    Maybe this is a bug or a new feature request but when I share an Illustrator file for review via Creative Cloud the preview is showing all artboards with no ability to jump between artboards. When I try to zoom in to preview assets its just a blurry mess. See attached.

    1 vote

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  10. CFF font outline rendering issue

    I have received a font quality complaint which seems to be related to Adobe Illustrator 2021. It does not occur in versions 2019 and 2020. In the app viewport, some outlines have kinks which are not part of vector outlines (image 1). When converted to outlines, the paths are clean, however the bump is still being rendered (image 2). In a png output file the bump is not present either (image 3). It seems to be a viewport rasterizer failure rather than font flaw. Please let me know if any additional information is required. I might not be able to…

    1 vote

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  11. Adobe subscription cancellation link doesn’t work

    I want to cancel my subscription but Adobe cancellation link doesn’t work. Please help me with it

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. missing Character panel in the properties panel

    When I select some text, 'character' panel is gone (illustrator 2020 for mac). But when I click 'edit clipping path', I am not able to select certain text for editing. Could you please help solve this issue. Thanks in advance!

    2 votes

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  13. Path+stroke profile weirdness

    Plz examine the file. Two paths with different width profiles when reflected. Bottom one behaviour is good, top path behaves badly. Why would this be ?

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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  14. Using Undo after accidental selecting text on path corrupts text and can’t be fixed with Undo

    Object on top of unlocked text on path.
    Sse lasso to select top object but also grab visually blocked text path by accident.
    Delete.
    Realize corrupted underneath text
    Ctrl+Z does NOT fix text.
    Please correct this ASAP

    2 votes

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  15. Dragging across visibility icons in Separations Preview panel doesn’t work

    You have to turn off each color individually in separation preview .
    With Photoshop you only need to click on a color. Hold down the mouse button and then pull it up or down to switch more colors on or off. So if you want to switch 10 colors off and on again, for example, you have to click the mouse a total of 20 times.
    With Photoshop you only need two clicks for this process.
    Why isn't this done at Illustrator?

    2 votes

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  16. Unit increments for Large canvas documents have fractions

    Since the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.

    3 votes

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  17. .jpg error message

    Trying to open jpg files to create virtual proofs for client & it is giving me following error:
    the "tm19597-frt.jpg" is in an unknown format & can not be opened.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  18. 文字の整列を実行すると、文字がドキュメントの端に移動する

    1.Windows10 Illustrator CC v25.2.3
    2.オブジェクトの整列を左揃えにするとドキュメントの左端に移動してしまう。
    3.現状の位置で整列してほしい。

    よろしくお願いいたします。

    1 vote

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    ご報告の問題は再現できませんでしたので、一旦こちらの報告の対応は終了させていただきます。
    やはり仕様ではなくバグという場合には、こちらにコメントいただければと存じます。

    よろしくお願いいたします。
    Illustrator チーム

  19. paths missing in export

    When exporting a vector image, some of the paths in my pattern fill are disappearing. It's weird because on the export panel it shows up fine, but when actually exported the paths are missing.

    1 vote

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  20. Export as SVG should respect all-caps style on text

    Text in Illustrator file set with All-Caps style. When export as SVG, the style is lost. Either the style should be preserved, or, during export, the case should be hard-coded into the text (e.g. "Hello" styled as all-caps becomes "HELLO").

    1 vote

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