Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8173 results found
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Shape anomalies when creating pattern brushes
When I create a pattern brush using a series of pictures, other duplicated shapes (anomalies) would appear on top of the images when the new custom brush is applied to an object. In some cases it is duplicated, offset lines or flopped shapes that appear as additional objects...
ungrouping all objects before making it a brush seems to resolve the problem...
1 vote -
Mac Os Big Sur
Keep getting "An unknown error has occurred" when saving Illustrator file. THis is costing us time and money now as every-time we create a new file the start working it decides all of a sudden we cant save our work.
Need Help on this!!!!!
2 votes -
folderAlias.resolve() is broken
can't resolve folder alias in mac os
Environment
macOS 10.13.6
Illustrator CC ver 24.0.1try:
var folderName="untitled folder"
var folderAliasName="untitled folder alias"
var folderAlias=new Folder(Folder.desktop+"/"+folderAliasName)//calling resolve on alias returns file
var resolvedFolder=Folder(folderAlias.resolve())//no..
alert(resolvedFolder.getFiles)//undefined
//test actual folder
alert(Folder(folderName).getFiles)//function...
//seems it points to file
alert(resolvedFolder.constructor)//File (?!)
//just to check
alert(folderAlias.constructor)//Folder1 vote -
Fermer fichier
os 10.14.6
version 25.2.2
J'ouvre plusieurs fichiers. Quand j'en ferme un, soit par le raccourci cmd w, soit par le menu fichier >fermer, il veut me fermer tous les autres… (comme si j'appuyais sur alt en même temps)1 vote -
Error when pasting if one symbol is built with symbol font
I'm working with maps in Illustrator and for a long time copying and pasting text inside an illustrator document has been acting weird. Each time I paste, the text is being pasted, but also added to the text is one or a few letters from a symbol font. It's like when copying text, it also copies something else.
Today I noticed that I have one symbol which is basically one of the letters in one of my symbol fonts. (not outlined) And when outlined that symbol instead I noticed that pasting text no longer added the symbol font in the…
1 vote -
Slack & Illustrator freeze each other
Sometimes Illustrator freezes on save and f I click Slack, I notice that it also has frozen. If I force quit Slack, Illustrator sometines unfreezes without having to force quit it.
HELP!
3 votes -
Second line of type (point and area) is picking up the style of the first line when pasting plain text
New to 25.3.1 update, MacOS 11.4. When there are two lines in a point or area type object separated by a return, selecting the entire second line (formatted differently from the first line) and pasting in plain text (copied from a Finder filename) is now picking up the formatting from the first line instead of retaining the formatting from the existing line, as if there were an invisible return character from the first line, or as if it were a continuation of the first line. This is contrary to AI behavior since forever.
1 vote -
Color theme panel scaled
Color theme panel is scaled and I can't see all the interface.
I've tryed change ui scale but no sucess.
What can I do to fix it?6 votes -
Opacity Doesn't Live Update when using Properties Panel + Keyboard
AI Version: 25.2
OS: MacOS 11.2.1
Using CPU & GPU PreviewProblem:
- With an object selected, open the Properties Panel.
- Click in the Opacity field and use the keyboard to increment the opacity up or down.
- Note that the object's opacity doesn't change unless the change is accepted either by pressing the Return key, or clicking into the artwork.
Expected Behaviour:
- As the opacity is adjusted using the keyboard, the artwork should demonstrate the changed opacity.
Notes:
- If you use the Transparency Panel, and adjust the Opacity there, the keyboard commands are recognized as usual.3 votesCompleted (Comments Open) ·
AdminArchana Kumari
(Lead Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Archana Kumari
Illustrator Team
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Straight line extension does not work if the adjacent point has a handle
I have a shape.
Some points of it have handles, some are not.
For example, two points adjacent to the the bottom-most one: the right one has no handles, the left one has one.
This, for some user-unfriendly reasons, matters and dictates Ai to draw an extension or not to.
If I grab bottom point and try to move it along the right segment’s virtual extension, AI draws it for me and I can snap the point to it — 'because the adjacent point has no handles'.
If I move this same point along the basically same straight left segment,…17 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Fill appeared outside of outline on single copied object once when duplicating all objects multiple times
Work was done in Illustrator 25.2.3 under Mojave 10.14.6. A screenshot showing the fill separated from the outline as well as a simplified/de-branded version of the 5-up document with only the problem art and a section of non-problem art (for relative position reference) left in place are attached.
In Illustrator, the customer's AI file was opened and stepped 4 times to produce a 5-up document (as has been done countless times before on similar files). The resulting 5-up file was saved to subsequently be imposed in Prinergy. All artwork was duplicated perfectly in the first 3 copies but in the…
1 vote -
Transparency not working once saved to pdf or opened in photoshop
I have open a file previously worked on, and when I save to pdf the effects created with transparency are not working at all, as if they are not there.
1 vote -
open ai files can crash Mac system
When opening an AI file which linking more (about 10) high resolution image files, the whole of my late 2017 version iMac is crashed with dark screen. It need to restart the system and open AI again. It was successful to reopen the initial AI file, but it's crashed again to open the next AI file with high resolution image files linking.
1 vote -
日本語入力時に英数キーで確定されます
macOS Hi Sierra/Catalina/Big Sur
Adobe Illustrator CC2017〜2021（それ以前の可能性も有）Macには独自の日本語テキスト入力のシステムがあります。
入力した文字を確定する前に「英数キー」を2度連打すると
半角アルファベットに変換されます。
「かなキー」を2度連打すると再変換することができます。CS5までのIllustratorとすべてのPhotoshopではこのシステムが有効です。
しかし、IllustratorCCでは「英数キー」「かなキー」での
変換ができません。
日本語を入力中に「英数キー」を押すと変換されず確定されます。私はMacOS X10.3から長くこのシステムに慣れているので
現在のIllustratorの仕様は誤入力につながり不便です。1 vote -
Can't save files in Catalina
With the new OS Catalina, Illustrator no longer can save, save as or export any file. This is a critical issue. Not sure how it would be missed in testing. is it a known issue and being worked on?
75 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0
For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappearWarm Regards,
Illustrator Team -
Esko Dynamic Barcodes plug-in crashing Illustrator
Hi
We use the Esko Dynamic Barcode plug-in for creating barcodes, but I've just moved over to a new M1 chip MacMini, and ever since if I try to use the plug-in in Illustrator (25.1) it crashes. Sometimes as I apply the settings, or sometimes as I just enter them.
Has anyone else who uses this found the same issue? Esko say they're developing a Universal version of the plug-in, but it will also depend on Adobe updating releasing the native M1 Illustrator.
Just wondered if there was a quick fix in the meantime for me to continue using it?
…
1 vote -
Illustrator 25.2.1 Keeps losing links to images
I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.
It has also been crashing more lately so of course I have to relink the images when I get it back up again.
Embedded images seem to stay but as we all know the file size is going to get crazy.
2 votes -
Numbers disappear in text box when creating outlined text
On illustrator CC 2020 updated windows 10
creating a text box with text and numbers.
Aligning paragraph direction in right to left (middle eastern text alignment)
Right click on text box
Create outlines
The numbers will disappear
In the attached file there is a live text and an outlined one when the numbers disappeared13 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Thumbnail in Library is cropped
Hi, I made a wing which I have used 3D rotate function and another effect. so when Added the transformed object to library. it coropped arround the original design and cut off the bottom part of the transformed object. I hope the picture explains it enough.
1 vote -
Erreur des vignettes/aperçu des calques (layers panel).
Bonjour, malgré la dernière mise à jour prenant en compte les puces M1 (25.3.1), un bug subsiste dans le panneau des calques.
L'aperçu en miniature des calques, dans le menu calques, peut ne pas représenter la réalité. Cela intervient après une modification de couleur et/ou un déplacement des calques (disposition) manuellement dans le layers panel, mais n'est pas systématique.
Cela amène à confondre les calques dans le panneau calques, puis que les îcones/vignettes/aperçus, ne correspondent pas au niveau de la couleur (dans le cas de formes identique ou similaire).
Hardware: Macbook Air M1 - 7 coeurs - 16go de ram…
1 vote
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