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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8115 results found

  1. can't use the hand tool while using type tool anymore

    If you're using the type tool, you used to be able to hit the command key, then press the space bar to bring up the hand tool to move the canvas around without affecting the type. It's worked this way for years and years. Now, however, when you bring up the hand tool while type is selected, the space bar adds spaces while the hand tool is also operating. Please fix this!

    This is another one of dozens of examples of things that worked flawlessly in Illustrator for years, but is now fundamentally broken. These types of problems are plaguing…

    1 vote

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  2. Non-uniform scaling of rounded rectangles

    When scaling a rounded rectangle non-uniformly, the corners should distort from circular arcs to elliptical sections.
    Instead, I get resized rounded corners, and Adobe tech support is calling it a "feature".

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  3. surface dial

    surface dial is not adjusting brush size, all other functions work

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  4. Window size is unchanged when unplugging from an external display

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Actual Size View not to depend on Artboard

    Actual Size View command (cmd+1) brings you to 100% Artboard view instead of 100% current view. If you are drawing way off any artboard, that command takes you to a completely different place from where you are.
    Instead, I expect this command to have the same result as typing 100% in Navigator window or double-clicking Zoom tool.
    I would also appreciate it if it respected the settings in Prefs>Selection>Zoom to Selection checkbox (currently the zoom box at the bottom of the window respects that, but the same box in Navigator panel doesn’t — which also looks like a bug).
    Thank…

    2 votes

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  6. 配置した画像のバウンティングボックスが勝手に大きくなる

    OS:Windows10
    Illustrator Ver:25.2.3

    psd画像を配置して回転(90°)させると勝手にバウンティングボックスが画像サイズ以上になります。

    新しいドキュメントで試すと、最初は回転させても通常のサイズですが、作業を進めていくうちにまた上記のようなエラーが起こります。

    1 vote

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    Under Review  ·  0 comments  ·  Other...  ·  Admin →
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  7. Illustrator uses precise cursors despite being disabled

    From CS6 till CC 25.2, Illustrator has always mistakenly used precise cursors every now and then, despite the fact that the option is disabled in the preferences. Please fix this issue (Windows version).

    1 vote

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  8. Macmini ベータ版 ガイドラインのバグ

    パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。

    1 vote

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  9. 投げ縄ツール

    投げ縄選択ツールが機能しない。

    1 vote

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    ご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
    今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。

    よろしくお願いいたします。

    Illustrator チーム

  10. Workspaces destroyed when unplugging laptop from second monitor.

    MacBook Pro (16-inch, 2019)
    2.4 GHz 8-Core Intel Core i9
    16 GB 2667 MHz DDR4
    AMD Radeon Pro 5500M 4 GB
    Intel UHD Graphics 630 1536 MB

    I work with two monitors. One is the desktop and the other is all of my open panels. When I unplug the second monitor from my MacBook Pro (or if it goes to sleep) it jams all of the open panels onto the one display and then SAVES the corrupted workspace. I’ve got over 20 corrupted workspaces at this point.

    When I plug the second monitor back in, it doesn't fix itself, it's…

    2 votes

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  11. Problemas na área de trabalho

    Não consigo alterar o modo da área de trabalho, ao selecionar algum modelo de área de trabalho, ele não se altera, as opções, Redefinir, Novo espaço de trabalho e Gerenciar espaços de trabalhos, estão inativas!
    Não sei mais o que fazer!

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  12. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Align Function is not working as intended

    When aligning or distributing multiple elements, they are not aligning as they should be, there is a bug and these functions are not working normally since the last update.

    1 vote

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  14. probleme d'affichage en mode transparence

    Sur illustrator 2021/ OS Catalina 10.15.7

    J'ai un problème d'affichage, j'ai tracé des cercles Noir 100 %, en mode transparence 50 % (normal). Il ya un liseret noir qui reste apparent.
    Pouvez-vous m'expliquez pourquoi ?

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  15. l'outil pipette à disparu

    L'outil pipette a disparu de ma barre d'outils et de la liste d'outils malgré une réinitialisation de l'interface. Même le raccourci clavier (I) ne fonctionne pas. Mon collègue se retrouve avec le même problème.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  16. Artifacts when working with "pixel preview" and Cmd+0

    MacOs Catalina 10.15.7
    Illustrator 25.0.1

    When i working with Pixel preview and zoom in/zoom out (all ways: Opt+mouse wheel, Cmd++/Cmd+- and Cmd+0) artboard - it displayed incorrectly.
    Switching Pixel preview of and on displays graphics correctly.

    If i disable "Display print size at 100% zoom" it works correctly with Opt+mouse wheel and Cmd++/Cmd+-, but Cmd+0 still works with artifacts.

    If i enable "Display print size at 100% zoom" again it still working correctly only with Opt+mouse wheel and Cmd++/Cmd+-.
    (Turning off GPU don't help with this problem)

    I test this bug on my friend's MacBook with same result.

    Video:
    https://youtu.be/xpy9-pN7SEc

    5 votes

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  17. Cannot close window, save dialog endless loop

    I cannot close the current document window without an endless loop of "saved changes to document" (even though its currently saved). This is using the X in the corner to close window. If I say yes, save it, it remains open and won't close, even when I hit X again, endlessly (it just goes back to asking me if I want to save)

    4 votes

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  18. Why are Tools on Toolbar are present, but will not activate when selected?

    The selection tool is the only active tool. When any other drawing tool has been selected it will not activate, pen tool, rectangle tool etc. I have Reset Essentials and tried multiple options suggested on forums and videos. Closed and reopened program reset to other "Workspaces" and nothing has reactivated the tools. Everything worked yesterday. The tools are not hidden. They simply will not activate when selected.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  19. Unable to paste into specific sublayer (Paste Remember Layers is unchecked)

    I am unable to paste copied items into a selected sublayer - they are instead pasting into the main layer.

    2 votes

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  20. Illustrator 24.1 metric precision broken

    So there was a new release Illustrator 24.1 the other day which I installed. Unfortunately, it looks like the engineers messed up and semi-broke the conversion routines from inches or whatever measurement is used internally to the metric units displayed to me as the user.

    What used to be displayed as nice whole numbers or up to a maximum of three decimals, is now never an even number and always displayed with four decimals. Just to take an example, a dimension clearly intended to be precisely 10 mm is now displayed as say 9.9998 mm or 10.0003 mm.

    This is…

    25 votes

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    20 comments  ·  Other...  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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