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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8120 results found

  1. Your software keeps crashing

    With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. art brush direction

    I created a new art brush. When applied to a stroke it rotates 90 degrees. The same bug was reported by another user in July 2020. How many months will it take to fix this?

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  3. Instead of adding features, fix what's already broken and been ignored.

    Since the launch of V25 ( 2021 )

    -The Surface Dial does not work
    -The properties panel is all screwed up when trying to select a number in a field.. you cannot just change one digit
    -The shear panel does not remember the angle applied anymore.
    -Scaling with multiple monitors is none existent. ( use the resolution from the monitor Ai is open in , NOT from the display set as main.. Apply the smart scaling like you did with Photoshop )

    1 vote

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  4. Please Select a Key in Current Document

    When I attempt to align an object to a key object, I get an error stating Please select a Key in Current Document.

    I only have one file open containing one artboard.

    I've attempted to move the object I want aligned inside the artboard area as well and still get the same error.

    I've attached a screenshot for reference.

    5 votes

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  5. Making an Envelope Distort with mesh using an image limits the number of nodes

    I have been using the envelope distort feature (make with mesh) for a few years without any issues. It normally works exactly as I need it to. However, there now seems to be a problem...

    What I normally do is I embed an image (usually a tiff) into the illustrator file. Then Object > Envelope Distort > Make with mesh. Then I input the number of rows and columns I would like to use and distort as necessary. The number of rows and columns is normally not an issue. But now for some reason I am limited in the number…

    1 vote

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  6. Fehler bei Dateisicherung auf Netzlaufwerk

    mit Adobe Illustrator 2020 konnt ich ältere Dateien nicht richtig im Netzlaufwerk speichern. Es hat ständig eine tmp. Datei erstellt und die Originaldatei hat sich nicht geändert.

    Ältere Dateien konnte ich mit Illustrator 2019 auf dem Netzlaufwerk bearbeiten und speichern ohne Probleme.

    1 vote

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  7. Zero-height marquee

    Please study the GIF attached.

    1. I want to select an edge of the yellow-beige path
    2. I grab Direct selection tool and drag a frame over the edge — OK
    3. I make it faster — still OK
    4. I make it with my usual speed and get the marquee that has 0 height. It happens with me all the time! I don't fake it, I just automatically try to drag the less tall frame as possible, because sometimes I need to select quite a tiny segment. And when it happens — Illustrator selects nothing.

    Well, this is wrong.
    If you draw a…

    10 votes

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  8. Save as SVG destroys <path>

    Attached is a very simple SVG drawing (rendered by MathJax) of a path representing the letter k (in math mode). It loads and renders fine in AI 24.2.3 on WIndows 10. But when I save it, I get the second attached file, which also has a path but a very different-looking one (unrecognizable). Presumably a bug in the SVG export engine?

    2 votes

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  9. Removed a middle anchor, then an infinite long "handle line" caused the file and the recovery file to crash AI

    I placed a line with 3 anchors, removed the middle anchor.
    Then AI created automatically an infinite long handle from one of the remaining anchor points.
    I coudln´t save the file, it crashed immediately and the recover file got the same bug, so I couldn´t even save the recovery file. the whole infected file is lost completely. (I lost 6 hours of work because of this bug).

    _
    A HANDLE of a remaining anchor point automatically calculated to be infinite.
    I did something like what is in that gif, perhaps something different but the same logic.
    I did that and…

    1 vote

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  10. Illustrator won't open and won't make new files

    My illustrator updated and i installed a mac cleaning app to help purge some After Effect caches and now illustrator wont open

    2 votes

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  11. Grosses lenteurs après la mise à jour Creative Cloud

    Bonjour,

    Depuis trois jours j'ai de grandes lenteurs d'affichage et d'exécution.

    Par exemple lorsque je veux rendre un objet invisible dans ma palette de calques, il ne le fait que lorsque je bouge mon plan de travail.

    Idem pour les déplacement d'objets, je ne vois la position finale que lorsque je bouge mon plan de travail.

    La mise à jour des images entre Illustrator et Indesign ne se fait pas non plus.
    Je dois réinsérer l'image sur Indesign afin de voir la mise à jour de l''image.

    J'ignore si c'est un problème de mise à jour Creative Cloud ou bien…

    1 vote

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  12. Flächentextoptionen

    Ich habe ein Textfeld von konret 520 mm Breite. Jeder Aufruf der "Flächentextoptionen" setzt dieses auf 354 mm Breite.

    1 vote

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  13. Dimensions (globally) do not display accurately after recent update to v25.0.1 - CRITICAL ERROR

    I'm experiencing a critical issue that has me halted on a current project. This occurred after recently updating Illustrator to 25.0.1. I've been working on a file with precise dimensions for all shapes and lines, and suddenly dimensions for all shapes and lines are globally incorrect (or are displaying as such). After typing in exact dimensions for creating a rectangle with the rectangle tool, a "10 mm x 10 mm" square becomes "10.1764 mm x 10.1764 mm". This is a critical error, and has halted me from continued work on my current project. Expedited help is greatly appreciated.

    Update: I…

    1 vote

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  14. Objects stuck in RGB colour space in a CMYK document

    I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.

    For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).

    This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.

    2 votes

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  15. Crashing when trying to save file

    Sometimes when I'm trying to save my progress on a file, it crashes and doesn't create a recovered file or anything. I've lost a lot of work.

    3 votes

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  16. Decimal points added to values - Precision issues

    I am operating on Windows 10 and just updated to Ilustrator 24.3.

    I am having all kinds of massive issues with precision when working in files created between Illustrator 24.1 and the most recent update at 24.3. When I create text and set the point size, I'll come back later to find that it is "48.002 pts" and that the horizontal scale is at "99.9987%" and it is no longer aligned at x: 1 in., y: 1 in., but has moved to "x: 1.005 in" and "y: .9998 in." This happens will all kinds of objects, not just text. The…

    5 votes

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  17. Contents of CC Libraries panel shrinks when Cmd +/- used

    The panel with all the swatches and assets I have saved will suddenly shrink as if I hit Cmd +/-. This mainly happens in illustrator but has happened in InDesign and Photoshop as well. Then I wont be able to click into or out of the libraries tab or accurately select what I want in the library as well.

    2 votes

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  18. Fonts dropdown is not showing any fonts

    My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?

    2 votes

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  19. software crash

    Crash on trying to delete drop shadow effect. happened 4 times in one day. lost lot of work progress.

    3 votes

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  20. My color theme isn’t working. it just appears to loading since forever

    my color theme isnt working. it just apppears to loading since forever

    2 votes

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