Skip to content

Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8120 results found

  1. clipboard copy bug

    I have iMac (Retina 5K, 27-inch, 2019), the latest OS BigSur 11.2, memory 64 GB 2667 MHz DDR4, video card Radeon Pro 580X 8 GB. The latest regularly updated version of Illustrator (25.1) and since last year or some I noticed that once in a while there were problems with clipboard memory. Whenever you copy or just select some object on artboard, immediately you get a garbled text box pasted. Very nasty, and after the latest update it has gotten considerably worse. Now I literally cannot simultaneously select several objects without having this garbled block pasted. So I cannot align…

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Masque Illustrator

    Bonjour,
    Jusqu'à présent quand on créait un masque sur un objet, la visualisation se faisait en temps réelle. Je travaillais sur le masque de l'objet et je voyais le résultat. Maintenant je dois obligatoirement passer par la visualisation (option clic sur le masque) puis revenir sur l'objet pour voir le résultat de mon masque.
    Autant dire que cela limite grandement son utilisation.
    Du coup je suis revenu à la version 2020 qui fonctionne très bien.
    Config système dans le fichier joint.
    Cordialement.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. long file names

    If the file name is too long for Windows 10, no error message is generated but the file is not saved.

    Interestingly, the thumbnail on the Home page for AI shows the final version of the artwork, but clicking on it opens the last one actually saved instead. I didn't know what had happened and closed/reopened AI to get AI to open the correct file, then saw the file did not actually exist.

    I was able to recover my work because the last 3 tmp files were not removed, so I renamed the extensions to "ai" and got my work…

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Can't save a file as PDF due to Courier font licensing issue

    Get this message when trying to save file as PDF

    The font Courier could not be embedded in the PDF document because of licensing restrictions. Stroked text will not be visible.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Illustrator und Mac M1 funktioniert nicht zusammen

    Ich arbeite als Designerin und verwende Illustrator um die 4 Stunden täglich. Seid dem ich auf einen Mac mit M1 Prozessor umgestiegen bin habe ich folgende Probleme: Es dauert extrem lange das Program zu öffnen, Dateien zu speichern und Dateien zu Exportieren. Zudem hängt sich der ganze Computer regelmäßig auf, wenn Illustrator geöffnet ist.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. CC Library funktioniert nicht mit MBP 13" Apple Silicon

    Ai gibt die Fehlermeldung, dass Elemente aus der Library nicht gefunden werden können und neu verknüpft werden müssen. Diese Elemente sind aber vorhanden. Neu in ein Dokument gezogene Library-Elemente werden sofort nach dem Platzieren als fehlerhaft markiert. Das gleiche Dokument, gleiche Library, gleiche Illustrator-Version auf einem anderen Mac (Intel) unter Catalina funktioniert tadellos. Reproduzierbar nur auf dem M1 MBP unter Big Sur.

    Ai 25.0.1, MBP 13" Apple Silicon, System und Adobe CC auf neusten Update

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Everytime I open Illustrator the toolbars are missing

    Everytime I open Illustrator the toolbars are missing, even if I redefine the mode (classic, essentials, layout) they still don't appear. So everytime I have to go to window and add manually, which works, but if I close I have to do it all over again.

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Text tool crashes version 25.x

    In version 25.0x and later, every time I draw a text box, Illustrator hangs. After it catches up with itself, I'm left with a text box that I can't access -- if I click on it, Illustrator hangs again. It's unusable.

    I had to uninstall and go back to 24.3.

    Thanks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Additional Plug-ins folder preference ignored

    On Macos X with Adobe Illustrator CC 2021 (25.1), the preference "Additional Plug-ins Folder" in the Plug-ins & Scratch Disks section is not handled correctly.
    When I'm trying to change it, this preference is not set when the application is restarted. The option is enabled but the path is empty.
    This behaviour prevents Illustrator to load my plug-ins

    Adobe Illustrator CC 2021 (25.1) ne gere pas correctement la preference « Additional Plug-ins Folder" dans la section Modules externes et greffons
    Quand j’essaye de la changer, la preference ne semble pas être sauvegardée. Quand Illustrator redémarre, l’option est activée mais il n’y…

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Save for Web Preview

    This has bugged me for a very long time. When exporting, often the image looks like it will be missing a pixel width along the edge unless you increase the image size to go over the artboard vs. exactly fitting the artboard.
    I check the dimensions of the art and, for example, it's 1920x1080 perfectly aligned in the corner at x=0 and y=0, yet you can see the missing pixel along the left edge. And, if I export it, it indeed is missing the pixel.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Cutting Master 4 is missing

    Cutting Master 4 a disparus de du programme dans l'onglet fichier

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Filename Underscore Bug

    Since updating to 25.1, each time I print to our Flexrip, an underscore is added to the filename. It appears as "_Filename" after ripping.
    Mac OS Catalina - 10.15.7 (19H512)
    Illustrator 25.1
    ESKO Flexrip. FlexripC v.5.1 / Dispatcher v2.0.20

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Knife leaving behind graphical artifacts on low opacity

    I just updated Illustrator on my Mac OS and I am really unhappy. One of my most used tools, the knife, leaves behind little, uneven and ugly shapes on the edges of the cut objects. This only happens on objects that have a lowered opacity. That ruins my work as I like to cell shade with low opacity blacks. Please fix that.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Pfade Fehlerhaft!

    Bei Adobe Illustrator gibt es bei den Pfaden, seit dem neuesten Update, eine unschönen Rand. Was kann man tun bzw. können Sie diesen Fehler beheben?

    Ich bedanke mich schon im vor aus für Ihre Hilfe!

    Freundliche Grüsse

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Workspace Panels Disappearing and/or not opening

    I have a problem with workspace panels not showing up sometimes, or showing up but won't expand in order to use them after I launch Illustrator. The problem only affects the panels on the right, it never affects the toolbar or control panel.

    I have had this problem over many versions of Illustrator, on different operating systems including fresh Adobe and Mac OS installs from scratch (not migrated) However I am currently on Mac OS 10.15.6 using Illustrator 25.1 and now very fed up with the bug.

    A brief Google search shows others are having the issue too: https://community.adobe.com/t5/illustrator/workspace-panels-disappearing-and-or-not-opening/td-p/6781529?page=11

    When…

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. 25.1 Type Library is invalid

    Can not create Illustrator.Application.

    The CLSID value stored in the Windows registry and ScriptingSupport.aip is different.

    It seems that you need to create an Application object with a new CLSID, but the 25.0 version ID is stored in the registry.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Illustrator crashes when saving as CC (legacy)

    1- MacOs Mojave 10.14.6, Illustrator 25.0
    2- I need to send a file to a friend with an older version of illustrator that can't update due to his operating system not being compatible with latest versions.
    3- I expect an illustrator CC compatible file to be saved.
    4- Illustrator suddenly crashes without warning.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Enregistrement de mon travail

    Lorsque je travail sur un dessin, je ne trouve aucun lien pou l’enregistrer. apparement cela devrait se faire autan magiquement au moment où je ferme le fichier. Mais ce n’est pas le cas. A chaque fois que je ferme, je revient à mon dessin initiale. Aucune modification n’a été enregistrée. Comment puis je sauvegarder mes modification???

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Illustrator links are broken upon document recovery

    After suffering through terrible support through the chat in Adobe Admin Console (basically just telling me that I'm wrong), I've been redirected here.

    Here's the bug:

    In Illustrator 24.1.X, all links will be broken when you try to open a recovered document. This does not happen in 24.0.X

    How to reproduce:

    Create an AI File

    Link a png from the 'Links' folder next to it

    Save it

    Make an edit and let it Auto Save

    Force Close AI

    Open the 'recovered' file when it asks me

    You are met with this:

    'Could not find a plug-in to read the linked…

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Images, Links  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Can't record an action “Export for screen” in illustrator V24.1.1 Windows user

    What I'm trying to do is save time when I'm saving files. I can't find an appropriate solution for my use case. The "export for screens" interface seems to be the closest solution, I'm trying to add an action for "Export For Screen" but not showing any action please help me. Action not recording export for the screen (Alt+Ctrl+E) PNG

    have a variable in Illustrator and I want to get png output automatically but it doesn't work when I want to record the action..

    When I want to get a pdf output, everything is OK

    But no png

    Please test…

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  Actions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 199 201 203 … 405 406
  • Don't see your idea?

Illustrator (Desktop) Bugs

Categories

Feedback and Knowledge Base

(thinking…)