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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8123 results found

  1. Small increment movements gone

    I cannot move small increments since new launch.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  2. The Stacked Bar Graph tool doesn’t add up correctly in Illustrator 2021.

    I’m designing a publication with lots of data. These figures have to be absolutely correct, since they’re economical and official. I noticed that the Stacked Bar Graph tool doesn’t produce bars of equal length and doesn’t align on the right. There are notable differences even though all my data add up to 100 and have three decimals.

    What a shock, if anything should be correct this is it.

    It’s not about this utterly backward graph tools which are unchanged over the last 20 odd years, it’s not about Illustrator not being able to use multicore on the Mac. None of…

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  3. Type on path side brackets shrink after the object gets resized, until moved

    With a large text placed on a curve, every time you move any bracket they become very small. If you move the text everything goes back to normal until you touch the anchors again.
    Check the video

    3 votes

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  4. Hide edges not working

    When choosing to hide edges of selected objects, 1 or more objects still have edges visible. I have resorted to back saving my documents as this feature is crucial for layouts.

    4 votes

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    5 comments  ·  Other...  ·  Admin →
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    As far as I know, the auto-keying an object in a selection was a bug introduced in one of versions, not caught in time and slipped into the release, later fixed.

    Since no object is forced as a key right now, I assume there is no need in having its bold outline to be hidden when Hide Edges is active, since these two factors rarely meet... However, if you have a workflow that requires to have both — I encourage you to file it as a feature request with some examples.

  5. I dont have a macbook. I am getting a saving to a legacy format error when trying to save

    I am using Microsoft edge on windows and I created projected for assignment and getting saving to a legacy error when I try to save it.

    1 vote

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  6. Not showing anything after opening

    After updating to Mac Sur this is what happens everytime I open my Adobe apps including creative cloud.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  7. Illustrator keeps shutting down

    My Illustrator keeps shutting down. It tells me I have an unsupported video driver. Intel(R) HD Graphics 4000. It has been doing this all week. I have never had this problem before. And now I have to sign in every time it starts.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. Export jpeg files become Recent Files

    In my recent files when I first launch AI along with in the File Menu. If I choose to export jpegs files from an AI file, those files now become part of the Open Recent Files. Can we remove this so only files that were actually "opened recently" apprear in this menu, instead of opened recently and exported recently.

    2 votes

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  9. 1 vote

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  10. Files save backwards

    Saving files (even new ones) is not functioning correctly. I will save a document only to next make a PDF for client review and go back to make changes and either nothing is there or the file is saved as a previous revision, not the one I saved as. Very harmful for my work environment. This is a MAJOR issue, not a minor bug.

    2 votes

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  11. Exporting from AI to Jpg/PNG - Thin line at bottom of photo.

    When exporting and AI file (Logo in this case) to a JPG/PNG format from AI, each image had a thin black line at the frame of the image on the bottom. There was nothing on the artboards that would have caused this. I had to open the exported images in photoshop and remove the line manually. Image attached.

    2 votes

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  12. Unknown error when exporting to jpeg or PNG

    I am trying to export my work to a Jpeg or PNG to work on photoshop but i keep on getting and unknown error. Please help I need this fix so i can complete my work. this is URGENT!!

    3 votes

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  13. Não consigo criar documentos novos personalizados

    O Illustrator abre normalmente mas não consigo criar um documento novo personalizado pois não existe essa opção disponível para mim.

    2 votes

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  14. Illustrator öffnet nicht richtig

    Betriebssystem: MacOS Version 11.0.1
    Ai: Version: 25.2

    Nach dem Öffnen von Illustrator (auch InDesign) erscheint nur das schwarze Feld und nicht die sonstige Bedienoberfläche. Auch das Öffnen mancher Dateien ist nicht möglich. Außerdem kann ich weder in Illustrator noch in InDesign eine neue Datei erstellen.

    1 vote

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  15. Pattern Fills Disappear

    When re-opening files, a lot of my pattern fills get dropped, and refill the object with a transparent/recolored pattern. I've had this issue for a while - across multiple computers within our company. (We are all using the same software and version on Illustrator.) I've attached a photo example below.

    1 vote

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  16. Illustrator 25.2 not compatible with NVIDIA NVS 314

    I get an error launching Illustrator that says my graphics card is unsupported. The drivers are up to date. Worked fine 2 days ago.

    1 vote

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  17. Surface Pen Stylus Pressure paintbrush doesn't work

    The stylus pressure for the paintbrush tool in the touch workspace on a Microsoft Surface seems to work occasionally but not always. The Surface Pen is connected (Bluetooth), I can get stylus pressure to work sometimes and not others. Sometimes in the same session! Or if I flip to the regular desktop workspace it'll work occasionally. I cannot figure out what the key ingredient is. It seems very random. I can also get it to recognize pressure if I enable "constrain drawing 45deg" but not if I disable it. How does that make sense? Must be a bug. Please address…

    1 vote

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  18. Selecting text in fields, like width/height field

    Make text/values selectable again by clicking and drawing, to ease replacing whole value or copy/paste a value. (used to work in older versions)

    1 vote

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  19. adobe color theme

    Not showing complete screen. It cuts off at the edges of it. doesn't work effectively.

    Windows 10
    Adobe Illustrator v 25.2

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. déplacement du centre de rotation d'un objet c'est impossible à replacer, illustrator se plante...

    Windows 10 français 20H2_Illustrator 25 01 64 bit français et aussi une tablette WACOM Intuos Pro L!!!!!!.
    Le déplacement se fait sans problème avec une souris

    2 votes

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