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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8170 results found

  1. Have to Ctrl+C and then Ctrl+V in Illustrator, before I can Ctrl+V anywhere else.

    I've had this problem for the past months (half a year-ish?). Figured it'd get patched out, but it hasn't.

    SO in order to copy something from Illustrator to any other program, I have got to paste it in Illustrator again first. So let's say I'd make a circle in Illutrator and I'd want to copy that to Photoshop, I'd have to Ctrl+C the circle in Illustrator, then Ctrl+V it in Illustrator again and only then I can paste it in Photoshop. If I were to Ctrl+C it and directly paste it in Photoshop without pasting it in Illustrator first, it'd…

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  2. Appearance: Empty Stroke blocks Fill

    When applying a colour to a selection, sometimes this has no effect. While both the Color and the Appearance panel reflect the chosen colour, the object doesn't.

    Most of the time the (unlogical) cause seems to be a Stroke without colour.
    When changing the order in Appearance to having the Fill on top, the colour appears.

    Please make an uncoloured stroke of no influence on underlying fills.

    3 votes

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  3. Direct Select Tool and Paste Crash

    I am in AI 25.0.1. Running Mac OS 10.15.7. I have copied a type object to my clipboard, adjusted a few anchor points on another object and try to "Paste in place" while the anchor points are still selected. I am getting a hard crash when I do this.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  4. I can't save my AI document on my desktop - Illustrator V.25 (italian language)

    Hi, I need your Help. I cannot save my document on my desktop. Everytime I try to save a document, a pop up window appears. I attach a scrrenshot of that message. I tried to use command Save, Save as, Save as previuos version, Export in svg, eps ... I tried everything I can, but the message is always the same I attached. I can only save a Cloud Document, but this is no good for me. Can you help me?

    2 votes

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  5. Illustrator could only partially read this file

    When I load the first attached file in 24.0.1 (with Windows 10) it loads OK and I can edit it. When I save it and try to reload it in 24.0.1 it says Illustrator could only partially read this file. That's awful when Illustrator cannot read a file it has just saved.

    The layers (and sublayers) under ALL > WATERWAYS > A-B beginning with A have all gone missing when it reads in what it can. Other parts may be missing too.

    It works fine in 23.1. and I have had to revert to using that.

    I have lost a…

    28 votes

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  6. presentation mode - HDR Bug

    Whenever I exit presentation mode my screen becomes super washed out and it disables HDR from the Windows settings.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. App crashes after attempting to save document

    App will crash if saving with Cmd + S or manually saving from File-Save or File-Save As.

    1 vote

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  8. Why am i getting image info when i click on an image in Libraries to open it??? I used to just click and open!!

    I have to now add an extra click, just to open a licensed image. WHY? So frustrating! i want to double click on the dogs below and open the file, but i click as i always did, and it shows me image info. THEN I need to click on the pencil icon top left to finally open it! I don't want the image info!! I just want to open it! I've been using this for 20 years so don't know how on earth this suddenly started acting up. Any help appreciated.

    1 vote

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  9. 1 vote

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    0 comments  ·  Launch  ·  Admin →
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  10. Delete Anchor Point tool prefers bottom object instead of the selected one

    When two anchors of different objects are layered on top of one another, the delete Anchor Point Tool will always select the bottom object, whether I have the top object selected or not. The Add Anchor Point tool and Direct Selection will select the top object, but I want to be able to delete the anchor from the top object without having to go into the isolation mode. This wasn't the case in the previous version.

    20 votes

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    Under Review  ·  7 comments  ·  Tools  ·  Admin →
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  11. New Recolor Artwork information link not working

    In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
    http://www-staging.macromedia.com/go/ai_recolor_info

    1 vote

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  12. Find & Replace Freezes Illustrator

    Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  13. Using pen tool, panning, navigating layers is laggy

    Very frustrating. Just simple task like tracing sketches with the pen tool, panning with the spacebar or swiping from layer to layers causes the program to freeze. I see the pinwheel more then I see the mouse.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  14. Regular Text in SVG opens as Italics

    Please check the attached AI which was saved from an SVG exported from Avid Sibelius 2021.2 on macOS 11.2.1 — in Finder and Spotlight the preview is correct and corresponds to what was in the source program (Sibelius).
    Opening the file in Illustrator makes all text objects which were in Academico font, Regular weight, become Italics weight.
    Opening the file in Affinity Designer doesn't show this particular problem.

    I cannot attach the SVG so I'll attach the AI.
    I hope you can investigate it in the same way.
    This is the Dropbox link to the SVG: https://www.dropbox.com/s/l4aja38o3iu0txu/bach-inventio4_0001.svg?dl=0

    1 vote

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  15. Type disappears in latest update

    Typing in a text box, all of a sudden it disappears even though all indications say it's there, the right point size, and has a fill color.

    3 votes

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  16. 3d extrude doesn't cap a cube

    Mac mini M1, BigSur 11.1, Illustrator 25.0.1
    draw a square, select Effects-3d-Extrude-
    45Deg, 45 Deg, 90 Deg.
    select Cap.
    Does not cap the cube.

    1 vote

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  17. Illustrator file showing "text import file" tab

    when i launch my illustrator file, it showing text import file, and i click ok. nothing is shown, just blank artboard.. please help me.. it's my important file :(
    even though the file size is 1MB, but when opened it doesn't show anything

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  18. 1 vote

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  19. Lag before you can edit a document name during "save as."

    There's now a lag of a second or two before you can edit a title when you "save as" a document. It's super annoying if you have to resave multiple files.

    1 vote

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  20. Opening a v.24 file with v.25.2 illustrator doesn't work properly.

    I have to go ''file'' then ''open'' and after a long period of time (way longer than usual) it opens the files. If I click directly on file icon: it says corrupted file.

    1 vote

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