Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8117 results found
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Touch Bar Apple
O Touch Bar no MacBook desde a última atualização do Illustrator não esta aparecendo e ou funcionando alguns recursos simples.
2 votes -
Illustrator 2021
I have a 2015 macbook pro Catalina OS ver 10.15.7, 8 Gb 1867 MHz DDR3 with over 100 Gb free and an intel iris Graphics 6100 1536 graphics card
This computer was powerful enough to run the previous version of illustrator. However, with the new version (2021) there has been a significant slowdown to the point where even copy pasting a simple design takes a minute to do. It is slow and the lag is insufferable. Is there anyway down grading can become available or an option? Or is there something I can do to improve the performance of illustrator…2 votes -
new update (v25.1) hangs when I select all text
Hi, when I select all text objects in a file (Select>Object>All text objects), Illustrator hangs and I have to force quit. We have all had to revert to V24.3
iMac (Retina 5K, 27-inch, Late 2015)
Processor 4 GHz Intel Core i7
Memory 32 GB 1867 MHz DDR31 voteI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Align to pixel grid not working
I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.
1 vote -
Freeform gradient error with fill swatch on deselection
Windows 10 Pro 1909 on Illustrator 25.0.1
Deselecting an object with a Freeform gradient applied causes the fill swatch to show a question mark. If an object is then drawn with that question mark in the fill, Illustrator reports the following error:
"Can't finish previewing. Could not complete the requested operation."
Here are the steps to recreate:
- Draw rectangle with a fill but no stroke applied
- Fill with any 4 point freeform gradient
- Click away from rectangle
- Observe the fill swatch now has a question mark
- Draw another rectangle
- Error message appears.
Incidentally. the appearance panel shows nothing applied to…
1 vote -
Never ever change keyboard increments to 0,0028px
I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would…
2 votesThere were several reports here and there about this parameter going to the minimum allowed value by itself.
While this can be indeed a bug that happens for sure, another possible explanation can be the fact this value is the first one to be focused when Preferences shows up. I takes one gesture then to make it go all the way down, especially on Macs.
This would have to be studied closely.
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Palettes and toolbars disappear
When I open Illustrator, all palettes and toolbars disappear from the canvas. I have to call them anew each time.
3 votes -
Text height is wrong
When you select a specific text height, it is not correct. Say for instance you select 1 inch for text height but in reality the cap height is .68 inches. We work at a sign shop and a lot of jobs require a specific text height. This is misleading when I pick 1 inch for text height and it is no where near 1 inch in height. Can you please make it where the text height corelates to the actual cap height of the text, otherwise this feature is useless.
2 votesLatest Illustrator releases have Font Height Options you can access form Character panel’s menu — they allow you to set font height as a capital / x-height specifically.
The functionality has some minor issues (regarding rounded stems for some fonts, keeping the chosen option between launches), but otherwise it is very good. Please try it!
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A4 template out of size from home screen's quick new file
When I click on new A4 file button from the quick actions in the home screen of illustrator, it leads to a new file with a totally out of size template (see screenshots) : 74,083 x 104,775mm instead of 210 x 297mm
I'm on windows 10, illustrator v25.1 (french version)
1 vote -
warp Effect not working
I used to be able to take a straight line and make it wavy with the Effect > Warp > Wave effect - I see that there was a previous 'resolved' ticket on this - it is NOT resolved. I have been using Illustrator for over 25 years and have never seen this app in such a bad state. I am spending more time here today flagging bugs than working on my projects today. I hope you understand how frustrating ALL these bugs are when you are trying to get a project out the door and a client is screaming…
1 vote -
A máscara de opacidade não é redesenhada em tempo real / Opacity mask does not redraw in real time
Amigos, bom dia.
Após algumas atualizações, tenho notado que o uso do recurso "Opacity mask" em meu Illustrator não consegue apresentar o resultado visual (redesenho) em tempo real. Se eu não forçar a visualização com "View / Outline (Command + Y)" o efeito não pode ser visto.
1 vote -
After about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.
Beyond just a bug, can not use software at all. Illustrator 25.0.1 2021 update after about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.
Dell System
Windows 10
Illustrator 25.0.1 (64 bit)Removed all Plug-Ins - Still happens
Uninstall then installed - Still happens with out the plug-Ins2 votes -
Scale tool slowing down and not responding correctly
I am not happy with the 2020 separate Scale tool. I am still getting used to the fact that I have to switch between tools but that is bearable. But the fact that this tool goes crazy makes me want to throw my laptop to the wall. It is way too sensitive to the move of my drawing pen and scales in an undesired direction. Usually, after I lift the pen but still hold the Shift for a second longer, the image/object totally distorts and going steps back lags and stops my work as I have to wait for Illustrator…
1 vote -
the color theme panel is not working
I use the MacBook Pro 13" , version 10.15.7.
the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.
2 votes -
Live text displaying incorrectly along with objects/outlined text
I am running an iMac (Retina 5K, 27-inch, 2020) with Catalina 10.15.7 (19H2)
Adobe is version 25.1I have recently upgraded my imac and the type is displaying jagged, and filling in areas that shouldn't be when applying a small stroke (attaching images for reference). The issue occurs when I'm using GPU. When I swap to CPU, it actually displays perfectly, but moving around the artboard and zooming becomes super laggy and slow. When I outline the text, the filled in area (on the M) disappears, which is good, but I do experience that same jaggedness you can see in…
1 vote -
Bugs avec Windows 10 Pro
De nombreux bugs d'utilisation des logiciels Adobe avec Windows 10 Pro (In Design / Illustrator et Photoshop).
Création de Nouveau document : les options de nouveau document ne répondent pas (dans l'interface de démarrage du logiciel et dans le logiciel par le menu), même constat dans InDesign.
Merci de trouver des solutions à tous ces bugs présents dans la suite Adobe pour ceux et celles qui comme moi, utilisent Winsdows 10 Pro pour travailler.1 vote -
Illustrator 25.1 (64 bits) doesn't open some files on previous versions
When I try to open some files created a year ago, Illustrator show me an error window which explains that the program have tried to recover the file but partially. When I click open, only an artboard appears and nothing else.
After that, I close the project and a pop up window ask to rate the recovery functionality. For now it is dreadful. Hope You can fix it soon
Thank you very much
1 voteThe team would need to study the files to detect a problem. Please send these to sharewithai@adobe.com
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Opening a v25 .ai file with illustrator v25.1 causing text issues
I received an illustrator file from a client that was v25. I already had all the necessary fonts used in the project. I opened it with the latest version (25.1) and the text on almost every artboard was altered in some way. Often all the text in a text box was gone except for a few characters. After downloading AI 2020 I was able to open the project file with the text in tact.
1 vote -
Get this resizing issue resolved ASAP please
I have installed the new AI product via cloud services....I can't resize any documents at all.
Please raise this very high as I'm sure it's effecting many cloud based users.
Notification woud be great.
Regards,
Alistair1 vote -
Files not opening
Files previously created in Illustrator 2021 are not opening with the recent updates.
1 vote
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