Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8116 results found
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VBScript Internal Script Execution Error in version 25.1
Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).
Please fix!
1 voteI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Crashes on Unlock All
Running Big Sur on an M1 Mac. Just upgraded to Illustrator 25.1, which crashes when using Unlock All.
1 vote -
ritardo
In Illustrator quando trascino con il mouse gli oggetti, se non aspetto un secondo dopo aver lasciato la pressione del mouse, l'oggetto si sposta come per inerzia dietro il successivo movimento del mouse poco quanto basta per non accorgersene e perdere allineamenti vari....
1 vote -
Adobe AI CC Fonts error question
We recently encountered a "severe error" regarding FONT problem in Illustrator CC.
There are TWO symptoms all regarding using MonoType Chinese Fonts(OpenType Embeddable Fonts) :
- Fonts size automatically decreased once we change the style, e.g. Regular > Bold.
- Fonts inside the "Cloud Assets" will automatically decrease its size randomly once we "Embedded" the assets.
This error occurs probably after the update of AI CC 2021.25.105 (or maybe 1 or 2 versions prior not assure)
Please investigate and revert us the solutions.
Many thanks.
(Attached are the screenshots of the errors)
1 vote -
Unable to Switch from Eyedropper to Selection Tool
When eyedropper is selected, I am unable to switch to selection tool using the short keys, only by clicking the button.
1 vote -
Illustrator Scaling Maintain width and height not working
Mojave
iMac (Retina 5K, 27-inch, 2019)
Illustrator Desktop 25.0.1If I want to scale not by proportion and have the link unselected. It still scales to proportion. I have to click the buttons a few time for it become "unstuck"
and work how it should.1 vote -
Distribute Spacing field is disabled if you set a key object BEFORE opening Align panel
Windows 10 Pro (64-bit), Illustrator 24.0.1 (64-bit)
If I wish to align / distribute two or more objects in Illustrator, if I select the objects and click on the 'master object' BEFORE I go to the 'Align' tool window, the distance box remains greyed out as you can see in one of the screenshots below. I find this very annoying, for example, I may have previously been on the 'Transform' tool window sizing my objects, then I copy them a few times and select them all, select a master object then go to the 'Align' window and the distance box…
14 votes -
1 vote
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Keeps freezing on Mac
I have the Macbook Air with the M1 chip. It repeatedly freezes up as soon as I open it.
1 vote -
Live text with customs appearance glitches when on top of a locked image
Using Appearance, modified text (fill with outline in this case) gets buggy when modified on top of a locked image.
I have been able to re-create this issue on my end at least.
1 vote -
(CANT) Error when saving any ai file
(CANT) Error when saving any ai file
3 votes -
Very high latency/lag/delay with basic operations
I am using a wacom cintiq pro 24HD and a thinkpad P1 running the Win10 pro for workstations (2004 build). All my drivers are up to date. I am running the latest build of illustrator (v 24.3).
There's very high lag with basic move / resize operations (1-2 seconds) both with and without using the cintiq. + pen.
With the rotate and reflect tools, the lag is up to 4 minutes if i'm using the wacom, and it's still 1-2s without.
Please help, this has been an issue over the last few releases of illustrator and it doesn't seem to…
3 votes -
Spinning circle of death keeps popping up
Whenever I even move the mouse, the spinning circle of death pops up and I either have to wait for it to stop or I am forced to completely restart my computer and loose work.
1 vote -
Real time function disappears
realtime feature disappears when rulers are enabled in Illustrator 25.1 (Mac OS X Mojave 10.14.6)
1 vote -
Asset export scale not working correctly (1x, 2x, 3x etc.... no longer keep files at 72 ppi)
There is an issue with the asset export options in Adobe illustrator. When exporting with the png scale options .5x, .75x, 1x ,2x, 3x, etc... the file's ppi is also changing rather than staying at 72ppi. For Example when exporting a 100x100 square @1x, 2x, & 3x the expected behavior would be to get 3 pngs (@1x - 100x100px @72ppi), (@2x - 200x200px @72ppi), and (@3x - 300x300px @72ppi) (I'm pretty sure the asset export used to work this way); However what is happening now is you get 3 pngs (@1x - 100x100px @72ppi), (@2x - 200x200px @144ppi), and (@3x…
1 vote -
1 vote
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Performance on MacOS
Currently MacOS version still slow, zooming slow , it's memory hog. it need to use Apple Metal GPU API. Illustrator is heavy. They need to improve the performance. Listen to the users.
like MacBook Air it runs slow and laggy.
8 votes -
Ai 2021 - crashing after 1 or 2 minutes on Mac OS Big Sur 11.1
While starting to work on Ai, the system shuts down unexpectedly in 1 or 2 minutes - after opening any ai files. I had a chat with Adobe support team and they have advised me to delete the Creative Cloud app, after which the app was working fine but fonts were missing. Because I required the fonts to work on - I have reinstalled the CC app, then the issue started again. Request to please support in resolving the issue or suggestions.
1 vote -
Freezing entire M1 MacBook Air
I understand there is no beta for Illustrator yet. I was just hoping I could still use the program. I'm on a deadline and it looks like I will have to use someone else's computer. This is a huge problem.
1 vote -
Illustrator 25.0 on Catalina 10.15.7 problem opening and saving files
When opening previously saved work, active fonts are not displaying on some files.
When saving work Illustrator returns an 'Unknown Error' prompt.
1 vote
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