Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8170 results found
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Save as SVG destroys <path>
Attached is a very simple SVG drawing (rendered by MathJax) of a path representing the letter k (in math mode). It loads and renders fine in AI 24.2.3 on WIndows 10. But when I save it, I get the second attached file, which also has a path but a very different-looking one (unrecognizable). Presumably a bug in the SVG export engine?
2 votes -
Removed a middle anchor, then an infinite long "handle line" caused the file and the recovery file to crash AI
I placed a line with 3 anchors, removed the middle anchor.
Then AI created automatically an infinite long handle from one of the remaining anchor points.
I coudln´t save the file, it crashed immediately and the recover file got the same bug, so I couldn´t even save the recovery file. the whole infected file is lost completely. (I lost 6 hours of work because of this bug)._
A HANDLE of a remaining anchor point automatically calculated to be infinite.
I did something like what is in that gif, perhaps something different but the same logic.
I did that and…1 vote -
Illustrator won't open and won't make new files
My illustrator updated and i installed a mac cleaning app to help purge some After Effect caches and now illustrator wont open
2 votes -
Grosses lenteurs après la mise à jour Creative Cloud
Bonjour,
Depuis trois jours j'ai de grandes lenteurs d'affichage et d'exécution.
Par exemple lorsque je veux rendre un objet invisible dans ma palette de calques, il ne le fait que lorsque je bouge mon plan de travail.
Idem pour les déplacement d'objets, je ne vois la position finale que lorsque je bouge mon plan de travail.
La mise à jour des images entre Illustrator et Indesign ne se fait pas non plus.
Je dois réinsérer l'image sur Indesign afin de voir la mise à jour de l''image.J'ignore si c'est un problème de mise à jour Creative Cloud ou bien…
1 vote -
Flächentextoptionen
Ich habe ein Textfeld von konret 520 mm Breite. Jeder Aufruf der "Flächentextoptionen" setzt dieses auf 354 mm Breite.
1 vote -
Dimensions (globally) do not display accurately after recent update to v25.0.1 - CRITICAL ERROR
I'm experiencing a critical issue that has me halted on a current project. This occurred after recently updating Illustrator to 25.0.1. I've been working on a file with precise dimensions for all shapes and lines, and suddenly dimensions for all shapes and lines are globally incorrect (or are displaying as such). After typing in exact dimensions for creating a rectangle with the rectangle tool, a "10 mm x 10 mm" square becomes "10.1764 mm x 10.1764 mm". This is a critical error, and has halted me from continued work on my current project. Expedited help is greatly appreciated.
Update: I…
1 vote -
Objects stuck in RGB colour space in a CMYK document
I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.
For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).
This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.
2 votes -
Crashing when trying to save file
Sometimes when I'm trying to save my progress on a file, it crashes and doesn't create a recovered file or anything. I've lost a lot of work.
3 votes -
Decimal points added to values - Precision issues
I am operating on Windows 10 and just updated to Ilustrator 24.3.
I am having all kinds of massive issues with precision when working in files created between Illustrator 24.1 and the most recent update at 24.3. When I create text and set the point size, I'll come back later to find that it is "48.002 pts" and that the horizontal scale is at "99.9987%" and it is no longer aligned at x: 1 in., y: 1 in., but has moved to "x: 1.005 in" and "y: .9998 in." This happens will all kinds of objects, not just text. The…
5 votes -
Contents of CC Libraries panel shrinks when Cmd +/- used
The panel with all the swatches and assets I have saved will suddenly shrink as if I hit Cmd +/-. This mainly happens in illustrator but has happened in InDesign and Photoshop as well. Then I wont be able to click into or out of the libraries tab or accurately select what I want in the library as well.
2 votes -
Fonts dropdown is not showing any fonts
My font dropdown is no longer displaying any fonts, I updated to the most recent version. While researching it looked like this was an issue a few years ago...did this issue come back again or is mine broken?
2 votes -
software crash
Crash on trying to delete drop shadow effect. happened 4 times in one day. lost lot of work progress.
3 votes -
My color theme isn’t working. it just appears to loading since forever
my color theme isnt working. it just apppears to loading since forever
2 votes -
clipboard copy bug
I have iMac (Retina 5K, 27-inch, 2019), the latest OS BigSur 11.2, memory 64 GB 2667 MHz DDR4, video card Radeon Pro 580X 8 GB. The latest regularly updated version of Illustrator (25.1) and since last year or some I noticed that once in a while there were problems with clipboard memory. Whenever you copy or just select some object on artboard, immediately you get a garbled text box pasted. Very nasty, and after the latest update it has gotten considerably worse. Now I literally cannot simultaneously select several objects without having this garbled block pasted. So I cannot align…
1 vote -
Masque Illustrator
Bonjour,
Jusqu'à présent quand on créait un masque sur un objet, la visualisation se faisait en temps réelle. Je travaillais sur le masque de l'objet et je voyais le résultat. Maintenant je dois obligatoirement passer par la visualisation (option clic sur le masque) puis revenir sur l'objet pour voir le résultat de mon masque.
Autant dire que cela limite grandement son utilisation.
Du coup je suis revenu à la version 2020 qui fonctionne très bien.
Config système dans le fichier joint.
Cordialement.1 vote -
long file names
If the file name is too long for Windows 10, no error message is generated but the file is not saved.
Interestingly, the thumbnail on the Home page for AI shows the final version of the artwork, but clicking on it opens the last one actually saved instead. I didn't know what had happened and closed/reopened AI to get AI to open the correct file, then saw the file did not actually exist.
I was able to recover my work because the last 3 tmp files were not removed, so I renamed the extensions to "ai" and got my work…
1 vote -
Can't save a file as PDF due to Courier font licensing issue
Get this message when trying to save file as PDF
The font Courier could not be embedded in the PDF document because of licensing restrictions. Stroked text will not be visible.
1 vote -
Illustrator und Mac M1 funktioniert nicht zusammen
Ich arbeite als Designerin und verwende Illustrator um die 4 Stunden täglich. Seid dem ich auf einen Mac mit M1 Prozessor umgestiegen bin habe ich folgende Probleme: Es dauert extrem lange das Program zu öffnen, Dateien zu speichern und Dateien zu Exportieren. Zudem hängt sich der ganze Computer regelmäßig auf, wenn Illustrator geöffnet ist.
2 votes -
CC Library funktioniert nicht mit MBP 13" Apple Silicon
Ai gibt die Fehlermeldung, dass Elemente aus der Library nicht gefunden werden können und neu verknüpft werden müssen. Diese Elemente sind aber vorhanden. Neu in ein Dokument gezogene Library-Elemente werden sofort nach dem Platzieren als fehlerhaft markiert. Das gleiche Dokument, gleiche Library, gleiche Illustrator-Version auf einem anderen Mac (Intel) unter Catalina funktioniert tadellos. Reproduzierbar nur auf dem M1 MBP unter Big Sur.
Ai 25.0.1, MBP 13" Apple Silicon, System und Adobe CC auf neusten Update
1 vote -
Everytime I open Illustrator the toolbars are missing
Everytime I open Illustrator the toolbars are missing, even if I redefine the mode (classic, essentials, layout) they still don't appear. So everytime I have to go to window and add manually, which works, but if I close I have to do it all over again.
3 votes
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