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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8170 results found

  1. Files save backwards

    Saving files (even new ones) is not functioning correctly. I will save a document only to next make a PDF for client review and go back to make changes and either nothing is there or the file is saved as a previous revision, not the one I saved as. Very harmful for my work environment. This is a MAJOR issue, not a minor bug.

    2 votes

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  2. Exporting from AI to Jpg/PNG - Thin line at bottom of photo.

    When exporting and AI file (Logo in this case) to a JPG/PNG format from AI, each image had a thin black line at the frame of the image on the bottom. There was nothing on the artboards that would have caused this. I had to open the exported images in photoshop and remove the line manually. Image attached.

    2 votes

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  3. Unknown error when exporting to jpeg or PNG

    I am trying to export my work to a Jpeg or PNG to work on photoshop but i keep on getting and unknown error. Please help I need this fix so i can complete my work. this is URGENT!!

    3 votes

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  4. Não consigo criar documentos novos personalizados

    O Illustrator abre normalmente mas não consigo criar um documento novo personalizado pois não existe essa opção disponível para mim.

    2 votes

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  5. Illustrator öffnet nicht richtig

    Betriebssystem: MacOS Version 11.0.1
    Ai: Version: 25.2

    Nach dem Öffnen von Illustrator (auch InDesign) erscheint nur das schwarze Feld und nicht die sonstige Bedienoberfläche. Auch das Öffnen mancher Dateien ist nicht möglich. Außerdem kann ich weder in Illustrator noch in InDesign eine neue Datei erstellen.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  6. Pattern Fills Disappear

    When re-opening files, a lot of my pattern fills get dropped, and refill the object with a transparent/recolored pattern. I've had this issue for a while - across multiple computers within our company. (We are all using the same software and version on Illustrator.) I've attached a photo example below.

    1 vote

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  7. Illustrator 25.2 not compatible with NVIDIA NVS 314

    I get an error launching Illustrator that says my graphics card is unsupported. The drivers are up to date. Worked fine 2 days ago.

    1 vote

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  8. Surface Pen Stylus Pressure paintbrush doesn't work

    The stylus pressure for the paintbrush tool in the touch workspace on a Microsoft Surface seems to work occasionally but not always. The Surface Pen is connected (Bluetooth), I can get stylus pressure to work sometimes and not others. Sometimes in the same session! Or if I flip to the regular desktop workspace it'll work occasionally. I cannot figure out what the key ingredient is. It seems very random. I can also get it to recognize pressure if I enable "constrain drawing 45deg" but not if I disable it. How does that make sense? Must be a bug. Please address…

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  9. Selecting text in fields, like width/height field

    Make text/values selectable again by clicking and drawing, to ease replacing whole value or copy/paste a value. (used to work in older versions)

    1 vote

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  10. adobe color theme

    Not showing complete screen. It cuts off at the edges of it. doesn't work effectively.

    Windows 10
    Adobe Illustrator v 25.2

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. déplacement du centre de rotation d'un objet c'est impossible à replacer, illustrator se plante...

    Windows 10 français 20H2_Illustrator 25 01 64 bit français et aussi une tablette WACOM Intuos Pro L!!!!!!.
    Le déplacement se fait sans problème avec une souris

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  12. Can't see anything on screen except a lot of white and black horizontal lines.

    I have no clue why but if I open or create a new project, the screen goes full screen and a lot of white and black lines that are horizontal appear and i can not see any tools, buttons, anything. The links and buttons are still there but I cant see them.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  13. Illustrator 25.0 slow and laggy

    Since upgrade things very slow. Also cannot move objects in small, precise moves.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  14. Your software keeps crashing

    With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. art brush direction

    I created a new art brush. When applied to a stroke it rotates 90 degrees. The same bug was reported by another user in July 2020. How many months will it take to fix this?

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  16. Instead of adding features, fix what's already broken and been ignored.

    Since the launch of V25 ( 2021 )

    -The Surface Dial does not work
    -The properties panel is all screwed up when trying to select a number in a field.. you cannot just change one digit
    -The shear panel does not remember the angle applied anymore.
    -Scaling with multiple monitors is none existent. ( use the resolution from the monitor Ai is open in , NOT from the display set as main.. Apply the smart scaling like you did with Photoshop )

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  17. Please Select a Key in Current Document

    When I attempt to align an object to a key object, I get an error stating Please select a Key in Current Document.

    I only have one file open containing one artboard.

    I've attempted to move the object I want aligned inside the artboard area as well and still get the same error.

    I've attached a screenshot for reference.

    5 votes

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  18. Making an Envelope Distort with mesh using an image limits the number of nodes

    I have been using the envelope distort feature (make with mesh) for a few years without any issues. It normally works exactly as I need it to. However, there now seems to be a problem...

    What I normally do is I embed an image (usually a tiff) into the illustrator file. Then Object > Envelope Distort > Make with mesh. Then I input the number of rows and columns I would like to use and distort as necessary. The number of rows and columns is normally not an issue. But now for some reason I am limited in the number…

    1 vote

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  19. Fehler bei Dateisicherung auf Netzlaufwerk

    mit Adobe Illustrator 2020 konnt ich ältere Dateien nicht richtig im Netzlaufwerk speichern. Es hat ständig eine tmp. Datei erstellt und die Originaldatei hat sich nicht geändert.

    Ältere Dateien konnte ich mit Illustrator 2019 auf dem Netzlaufwerk bearbeiten und speichern ohne Probleme.

    1 vote

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  20. Zero-height marquee

    Please study the GIF attached.

    1. I want to select an edge of the yellow-beige path
    2. I grab Direct selection tool and drag a frame over the edge — OK
    3. I make it faster — still OK
    4. I make it with my usual speed and get the marquee that has 0 height. It happens with me all the time! I don't fake it, I just automatically try to drag the less tall frame as possible, because sometimes I need to select quite a tiny segment. And when it happens — Illustrator selects nothing.

    Well, this is wrong.
    If you draw a…

    10 votes

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