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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8127 results found

  1. Creating new paragraph or character style does not honor selected text

    https://helpx.adobe.com/au/illustrator/using/character-paragraph-styles.html

    ^ That page states you can select text, and click the new paragraph or character style button to create a new style that uses the selected text as a base. This does not work at all, it just creates a new style with Myriad and default settings.

    4 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. Blur effect not working in the second opened svg document

    When I open two or more svg files containing blur effect, Illustrator applies blur only in the first opened document.

    This bug has been detected on Windows 10 using Illustrator version 24.1.1.

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  3. "Curvature Tool" anchor points randomly deleting themselves

    When working with the curvature tool, the anchor points delete themselves. This seems to be happening when I alt+click on one to make a sharp corner, then go to place the next point, the previous point (sometime the two previous) will delete themselves and end the path, as if I'd finished and gone to another tool (for instance the direct select tool) when I have not and am still trying to draw the path with the curvature tool.

    Latest Version of Ai CC(just updated yesterday), Windows 10 (also latest update)

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  4. The hinting not applied when export to JPG with anti-aliasing set to Hint in "Export for screen"

    When exporting a JPG using "Export for screen", the hint information applied in the anti-aliasing setting is not applied and the expected output cannot be obtained.

    environment / OSX10.13.6/Illustrator ver.24.0.0

    Step to reproduce.
    1. Files -> Export -> Export for screen
    2. Set the Format as "JPG 100" and click the Preferences icon.
    3. Choose "JPG100" and set the Antialias as "Hint".
    4. Click apply and export.

    Result : The Hint no applied.

    We need to get correct images like Illustrator ver.23.

    Workaround
    Use another functionality such as "Save for Web" or use Illustrator ver.23.

    6 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Disabling 'Export in Background' in Preferences > File Handling helps to workaround the problem (until the actual fix). Make sure you enable 'Art Optimized (Supersampling)' as an anti-aliasing option in Export for Screens settings as well.

  5. CS 6 was the best version of illustrator, then it's not good anymore

    CS 6 was the best version of illustrator, then it's not good anymore

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  6. dimensions change when changing rgb to cmyk

    When I set a new artboard with specific pixel dimensions and ppi, I go to save the artwork as a JPEG and it completely changes my dimensions. I've played around with this for hours with no success. I've noticed that if I change the format from rgb to cmyk, this affects the size. This is a bug that needs to be fixed. Thanks

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Illustrator version 24.1.1 win. When I am saving my work in the pdf format, the background color is not visible.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Save File

    We are still having save file issues. Illustrator will not save the file over a network or even at time to the desktop. Also please do say "this is not a generic issue" looking at all the posts below with the same problem it surely is.

    And please can we get moving on this. There seems a real lack of effort to fix these things. Whenever I read these posts you guys are always saying you have fixed the problem but the posts show that you have not, or you made the error occur again in another update. Very disappointed…

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  9. Stroke smaller than 1pt creating spikes/anomalies on the curve

    Illustrator 2020 24.0.3
    macOS Catalina 10.15.2

    Need hairline stroke (.003pt) for one of my machines. When I outline Helvetica (Type>Create Outlines), and change the stroke to anything smaller than 1pt, the curves of the font blow out and create spikes. I've been using the same method for several years and this had only just now become an issue.

    Tried other fonts and only seems to happen on curves. If I try to use the file anyway and my machine does not recognize the file as having any data in it.

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  10. font display with SAMPLE overprinted in menu

    the attachment shows what I see when I open the type/font menu on my computer. need to resolve this please.
    thank you

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. on saving...

    Catalina / Illo 24.1.3 / 04-06-20 - tmp file created after error dialog window when saving document since update...?

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Image Trace Bug?

    Every single image I trace and expand causes this effect. Is there a way to get rid of it?

    2 votes

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    1 comment  ·  Images, Links  ·  Admin →
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  13. Transform menu stuck in px when set to mm

    3 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Admin →
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  14. crash cc2020 24.0 when export rasterized file with spot colors

    Dear Sir. Madam,
    when I export psd file after rasterized CMYK plus SpotColor illustrator CC20 24.0 crash.
    please contact me for further information
    thank you
    Best Regards

    4 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  15. automatic page zoom after hiding Illustrator

    Mac OS 10.15.5
    Driver[0] Name: AMD Radeon Pro 580X OpenGL Engine
    OpenGL Version: 4.1 ATI-3.9.15
    Illustrator Version: 24.1.3

    I frequently hide Illustrator with cmd-H keyboard shortcut.
    I kept noticing the system chime when returning to Illustrator.
    I recently noticed the zoom entry at the lower left corner was highlighted when returning.
    I don't think this should be highlighted, waiting for me to type a zoom percentage when I come back to Illustrator. The chime is for an incorrect entry.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. svg Export bug

    In 23.0.2 and 23.0.3 when saving or exporting SVG the file is totally deformed afterwards...

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  17. Pen tool not closing paths

    Having n issue with the pen tool not closing the paths. I can draw a shape just fine but when I get back to my start point to end the path it doesn't close.
    It is working only about half the time. Very frustrating with complicated shapes.

    5 votes

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    1 comment  ·  Tools  ·  Admin →
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  18. AI 24 freezes on startup (Mac OS Catalina)

    Illustrator 24 (2020) will not launch on my MacBook Pro Retina.

    1. I'm running Catalina 10.15.1 and Illustrator 2020.
    2. The applications is installed and launched
    3. I expect the app to open
    4. It freezes upon startup

    I had the same issue with InDesign 2020 freezing up (causing me to have to Force Quit the stalled app), but Photoshop 2020 did not have any issues.

    I was able to get InDesign 2020 to launch by restarting in Safe Mode, then disabling the "Show Home screen when no documents are open" Preference, then restarting normally.

    The bug seem related to not being able to…

    7 votes

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    1 comment  ·  Launch  ·  Admin →
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  19. Gaussian Blur does not scale. Frustrating

    Gaussian Blur does not scale when I scale an object with the effect applied.
    'Scale Strokes & Effects' is turned On.
    Really frustrated because it's such a simple thing to recalculate it. Fix asap!

    31 votes

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    29 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  20. Horizontal and vertical paths have 0.0001pt height/width

    Illustrator v24.1
    macOS 10.15.4

    All strictly horizontal lines have 0.0001pt “H Value”, while all vertical lines have

    0.0001 pt “W Value”. If I manually type 0 in these fields, it reverses back to 0.0001pt. Using up and down arrows does not set this value to zero either.
    These same lines are 0pt height/width in the previous version of Illustrator.

    1 vote

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    1 comment  ·  Properties Panel  ·  Admin →
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