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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8057 results found

  1. Illustrator Crashed, Ruined My Workspace and Preferences.

    Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.

    1 vote

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  2. Ich kann in Illustrator keine Files mehr öffnen

    Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.

    1 vote

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  3. Illustrator pulls clippings masks to the top of their clip groups when a document is reopened

    1. Make a simple clipping group
    2. Select clipping path only
    3. Fill it
    4. Send it to back
    5. Save and close the file
    6. Open the file back Illustrator will move the clipping mask back to the top of the group.

    Why this is important?
    1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
    2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.

    Take a look at the GIF attached, that shows three methods possible with colored clippings…

    7 votes

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  4. SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG

    The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
    <svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
    .st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
    </style>

    When you actually save this with OK it changes to :

    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
    <defs>
    <style>
    .cls-1 {…

    3 votes

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    This change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.

    Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.

    Please describe what engine changes affect you and why.

  5. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

    8 votes

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  6. Very wired and bad line jitters in "Accurate" Fidelity mode in Pencil tool

    I'm using the Pencil tool quite a lot in "Accurate" Fidelity mode, but it seems like this mode somehow got worse with the last updates? Did they change anything with the Pencil tool?

    Does anyone suffer the same results while drawing with some speed?

    There are these wired bumps in a lot of sections, which are absolutely NOT accurate.

    I know I can smooth the lines, but that smoothes everything. For some drawings I really like the accurate mode — but not this way...

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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  7. Reshape Tool’s markers don’t conform the Anchor Points, Handle, and Bounding Box Display Size' parameter

    Reshape Tool is a rather hidden tool within Illustrator’s toolbox.
    It never received any updates (as many other tools) in last decades, and got even worse thanks to one specific improvement.

    Illustrator today allows to increase size of anchor points, handle, and other control markers (referred below as just 'markers') with a dedicated parameter in the Preferences > Selection & Anchor Display section). It helps to transform and edit paths on higher DPI displays — a good feature.

    ...but Reshape Tool marks its control points with squares slightly larger than a normal point... a normal point of a smallest marker’s…

    13 votes

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    0 comments  ·  Tools  ·  Admin →
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  8. 2 votes

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  9. Illustrator 29.1 for Mac Sonoma 14.6.1 'Save as' command not working

    'Save as' isn't working. Files can only be saved by using the 'Save a Copy' command or 'Save'.

    1 vote

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  10. New Document has strange green lines, rulers, checkered background, and second artboard

    My Illustrator recently updated to 28.7.1

    Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.

    I'm confused at what this is and the checkerboard background is messing up my vision!!

    How do I go back to the plain dark gray work surface with WHITE artboard view?

    Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....

    1 vote

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  11. Accented characters in PDF not showing correctly

    Imported PDF text has spurious spaces (and broken into different text blocks). In the source program the only difference is whether RTF is encoded using charset-encoding in the current code page (OK) or using unicode reference (like this). In PDF readers looks correct either way.

    0 votes

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  12. does not export SVG

    Illustrator 28.4.1 (64 bit) does not export SVG through the Export for Screens window. The start of svg export window appears, but nothing is saved or exported

    1 vote

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  13. Not sure who angered Microsoft, but Adobe Apps not Working again!

    It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.

    Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  14. greatcutadobeplugin2024.aip plugin issue detected

    Plugin issue detected, tried to fix the issue, tried to relaunching Illustrator but it's not going in safe mode need help

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  15. Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )

    OS: macOS Sonoma 14.6.1 (23G93)
    Illustrator version 28.7.1

    Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:

    "XMPfile does not have a constructor".

    on the line of code:
    var xmpf = new XMPFile(.........

    Reverting to the prior version resolves the issue.

    2 votes

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  16. Export As SVG - incorrect size

    I compared the results of the "Save As SVG" and "Export As SVG" commands.
    I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.

    The decimal point settings are the same in both cases.

    Adobe Illustrator 28.2

    7 votes

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  17. PDF files made on large artboards get downscaled incorrectly.

    When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

    In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

    I then export the PDF saying it should downsample images to 300 DPI.

    Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that…

    12 votes

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  18. Scrubby Zoom stopped working

    My Scrubby Zoom suddenly stopped working. It worked this morning and after it wouldn't work at all.
    It's activated in my GPU Performance under Animated Zoom.
    I'm NOT in Pixel Preview or in Traced Preview.
    I have a 2023 Macbook Pro M2 Max Sonoma 14.6.1
    Adobe Illustrator 28.7.1
    Can someone help me?
    Thank you :)

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  19. Direct selection tool doesn't work 90% of the time

    90% of the time when I use the direct selection tool (and I'm sure I am using the rght tool because the curser turns white as it should when this tool is selected) I can't manipulate anchors and instead am dragging the entire shape.

    2 votes

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    3 comments  ·  Actions  ·  Admin →
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  20. 「連結」視窗中,選取「多個連結」並按「重新連結」鈕之後,圖片未更新

    此次是要更新.ai檔內所有相同圖片的解析度,
    因此於「連結」視窗,「多選圖片」並按「重新連結」。

    然而,先於photoshop調完解析度後,
    以下兩種方式都 無法反映 更新後的解析度:

    1) photoshop內變更完檔案,ai自動跳出「是否更新連結?」視窗,點確認後、跑圖,圖片還是維持舊連結檔狀態

    2)「連結」視窗中,選取「多個連結」並按「重新連結」鈕之後,跑圖,圖片還是維持舊連結檔狀態

    最後用一個方法可以 正確更新 連結圖檔:

    3) 於「連結」視窗點擊「單獨圖片」,重新連結、跑圖後是正確更新的連結檔解析度;但這等於需要一張一張點擊

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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