8112 results found

1. 3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content

   Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
   Windows 11 23H2
   Illustrator 28.5
   Photoshop 25.7

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is going to address the issue.

2. Can't add new items to my CC Libraries when working from home

   Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

   I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't add anything new? I can delete items from my libraries and drag and drop from these libraries into my documents but I am unable to drag into the library, add to library using the menus or use the plus signs at the bottom of the pallets as these are greyed out on my home Mac.

   Things I have already tried to fix this myself are: I have cleaned the CC app using the cleaner tool and re-installed it. I have removed the CC library from my system Library folder and it has been re-created by the CC app. I don't know what else I can do to fix this issue, any help will be greatly apprecieated.

   Thanks in advance. 🙂

   Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

   I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't… more

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   0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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3. Left mouse keeps registering double clicks in Illustrator 2025

   My mouse keeps registering double clicks when I only click once. For example when I select multiple object to align to a key object, Illustrator opens up isolation mode on the key object. It is not a hardware issue as I have tried 2 other mouses, same result. I do not experience similar issues in any other programs, just Illustrator. I also reset my preferences and still the error persists. This is so frustrating as I I cannot work effectively and before I updated to 2025 version I did not have this issue. Please assist.

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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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4. Cannot double-click on a text to switch to the Text tool and activate text editing mode as before

   Since yesterday Illustrator (29.1) has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   I cannot double click on a text to switch to the text tool and activate text editing mode as before. What is going on here???

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Text stroke disappears

   Illustrator 28.6 on Mac OS Ventura 13.5.2

   I'm not sure whether it's an Illustrator or Photoshop problem.

   I have text with white strokes in the background, but when I open the .ai in Photoshop (300dpi) , the white outlines have all disappeared.

   They don't appear in the Art View (preview) of the .ai either. Nor if I open the file with Preview or Adobe Acrobat. That's why I'm thinking it's an Illustrator issue. Zooming in with Acrobat actually makes it crash…

   I have attached screenshots of my Illustrator artboard (you can see the white strokes), of the JPG I generated with Photoshop, of the Art View preview, and of the .ai file opened with Preview.

   It was working all fine last Thursday (actually, it was working fine this morning). Please fix it, it's quite crucial for my work.

   Illustrator 28.6 on Mac OS Ventura 13.5.2

   I'm not sure whether it's an Illustrator or Photoshop problem.

   I have text with white strokes in the background, but when I open the .ai in Photoshop (300dpi) , the white outlines have all disappeared.

   They don't appear in the Art View (preview) of the .ai either. Nor if I open the file with Preview or Adobe Acrobat. That's why I'm thinking it's an Illustrator issue. Zooming in with Acrobat actually makes it crash…

   I have attached screenshots of my Illustrator artboard (you can see the white strokes), of the JPG I generated… more

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. CoRun plugin error

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   1 comment  ·  Launch  ·  Delete…  ·  Admin →
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7. Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied

   Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Contextual Task Bar Preventing Artboard Creation

   Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Significant Performace Issues after Updating to V29.1

   I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the same size in Illustrator 2024, I had no issues previously.

   I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the… more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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10. Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung

    Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung

    Wo liegt der Fehler?

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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11. Incomplete Bug Fix on Legacy Text Disappearing in v28

    Illustrator CC 2018.(No problem before 2017)
    Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.

    ・Prepare and open files of version 10 or lower
    ・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
    ・Save immediately
    ・Open the saved file
    ・Click on the legacy text part with the mouse
    ・On the warning screen, click [Update]
    → The text that should have been updated disappears

    Reported in the thread of Japan Forum.
    https://forums.adobe.com/thread/2401111

    7 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. カッコ

    最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
    対処方法ありますでしょうか？

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    2 votes

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    Completed (Comments Open)  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Tools don’t get removed from a toolbar when using Edit Toolbar to edit it

    Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.

    Version of Illustrator: 28.7.1
    OS: Mac Sonoma 14.6
    Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
    Expected Result: Tool will be removed from toolbar.
    Actual Result: Tool is not removed from toolbar.

    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. Layer duplication

    Hello,

    I have asked why JavaScript was not showing a layer that I know exists here:

    https://community.adobe.com/t5/acrobat-sdk-discussions/how-to-show-hide-single-layers-in-browser-with-javascript/m-p/15103693#M93768

    Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.

    Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now when it prevents JavaScript from working as indicated here:

    https://opensource.adobe.com/dc-acrobat-sdk-docs/library/jsapiref/JS_API_AcroJS.html#ocg

    Feel free to contact me. Fermilab has subscribed to Creative Suite, so I am using the last released version of Illustrator.

    Illustrator should not be generating multiple layers.

    Hello,

    I have asked why JavaScript was not showing a layer that I know exists here:

    https://community.adobe.com/t5/acrobat-sdk-discussions/how-to-show-hide-single-layers-in-browser-with-javascript/m-p/15103693#M93768

    Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.

    Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now… more

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    0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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15. クラウドドキュメントとして保存する際にエラーが出る

    macOS 13.6.3
    Illustrator ver.28.3

    1.ILlustratorにて新規ドキュメントを作成
    2.御存ダイアログを表示しクラウドドキュメントを選択。
    3.新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
    4.3で作成したフォルダ内に更にフォルダを作成するため、新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
    5.4で作成したフォルダ内で保存をクリック
    6.エラーダイアログが表示され保存できない。

    期待した結果
    階層が深いディレクトリ構造でも正常にクラウドファイルが保存される。

    実際の結果
    フォルダ構造が多重構造である状態でフォルダ名にマルチバイト文字が利用されていた場合、クラウドドキュメントを保存できない。

    フォルダ階層が２層以上で、かつフォルダ名称がマルチバイト文字を含む場合、クラウドドキュメントの保存が失敗します。
    これはver.27.8以降で起きる問題です。ver.26以前のIllustratorでは正常に保存可能です。
    手元のテストではハイアスキーやルーン文字では保存できるがキリル文字はダメなど全てのマルチバイトがだめだというわけではありませんでした。

    以下のコミュニティスレッドをご参照ください。
    https://community.adobe.com/t5/illustratorフォーラム-discussions/ver-27-7以降で-クラウドの一定階層以下のディレクトリ内に新規保存できなくなりました/td-p/14510599?profile.language=ja

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    11 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons

    Panel on the right doesn't work when it's extended, it's only working when it's reduced.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Drop shadows appear lighter in v28.1

    Drop shadows appear lighter in version 28.1 compared to previous versions.

    Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

    The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

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    11 votes

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    12 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

18. Recent section in New Document dialog is empty with the newest update

    Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I am running v29.2.1

    Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I… more

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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19. Scaling proportionally not working with Use Preview Bounds enabled

    Very weird issue happening at the moment. I was working on a file and realized some things which were supposed to be proportionate were not. I double checked and actually Illustrator was not scaling things proportionally!
    Video to show what happens.

    So far I've uninstalled Illustrator and re-installed it. Seems like keeping Preview Bounds off is the only thing that works. If you got any ideas please let me know :)

    Thank you <3

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    7 votes

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    5 comments  ·  Strokes  ·  Delete…  ·  Admin →
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20. Antialiasing for text get disabled with Overprint Preview enabled

    Text pixelation during 'overprint preview'
    29.0.1

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    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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