Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8157 results found
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Libraries help guide every startup
Everytime i open illustrator I have to click through the libraries "what's new" guide This is getting insanely annoying. I have already reset preferences and also completely wiped adobe from my pc and started fresh.
1 vote -
Estoy teniendo problemas con la versión 28.6
Estoy teniendo problemas con la versión 28.6 ¿Porqué? Siempre que se actualiza mi PC o se actualiza illustrator a alguna versión ¡FALLA!
2 votes -
Auto-snapping is unreliable
Snapping function is often unreliable, snapping to unintuitive objects (fx. an object on an offscreen artboard rather than one next to the object being moved)
Further - snapping allignment is unreliable, often claiming to snap to allign with an edge, but when placed being off by a tiny bit, scewing layouts.
3 votes -
Distribute Spacing options not available in keyboard shortcut list
When the Distribute Spacing options were added to the Align panel, they were not added to the Keyboard Shortcuts panel. They remain unavailable in v28.0.x. This is an oversight, obviously, that should not be hard to remedy but will make life much easier for those of us who rely on kbscs and/or auxiliary devices like Stream Deck, Logitech G-keys, or Xencelabs' Quick Keys, etc.
17 votes -
I'm using illustrator, why save files are shows in the last in cc?
can you make pin option for file, and its more easy to access it
1 vote -
Undo deletes more than one history step
Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.
Illustrator version: 23.0.3
OS: Mac OS Mojave 10.14.41 voteIf you still have this problem happening, please share a test file, the steps needed to get the behavior, and a video recording of it, with History panel opened in view, so the team can reproduce the issue on their side.
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Action with Image Trace does not record preset selection
When creating an action with the Image Trace function, I am only able to utilize the default image trace settings when batching.
While creating the action, loading custom parameters for the image trace function does not appear to be recorded in the action. When attempting to batch multiple files, the image trace uses the default black and white setting.
My work around is the edit the trace parameters found in /collection7 in the vector_parameters.json found in the user folder. This is hardly an ideal workflow.
Please have the action of loading the preset recorded in the action, so this workflow…
4 votes -
Green arrow appears in the top left corner after using a keyboard shortcut
How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks
1 vote -
Locked guides not moving with the artboard with Move Locked and Hidden Artwork with Artboard enabled
Locked guides are not moving with the artboard, despite "Move Locked and Hidden Artwork with Artboard" being enabled in Preferences > Selection & Anchor Display.
1 vote -
All Adobe apps hang on launch
Adobe Illustrator, Photoshop, InDesign are not opening.. its hanging when i start software. pls fix it. It suddenly happened.
I am not able to work my files since past 3 days.. I tried uninstall & install, but still same. Pls fix asap.2 votes -
Illustrator Outline mode not working (still in normal mode but can’t move artboard)
Anytime I want to enter Outline mode, it doesn't work. It should show black white outlined vector, but here only shows the artboard as normal mode, but cant move. The title bar showing Outline mode. Have tried to use CPU/GPU preview but still doesn't work.
OS: windows 11 23H2 22631.4541
Illustrator 29.11 vote -
PDF files made on large artboards get downscaled incorrectly.
When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.
In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.
I then export the PDF saying it should downsample images to 300 DPI.
Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that…
14 votes -
Add an option to constrain Illustrator to only move the selected object
In Adobe Illustrator, it's frustrating that when I select an object and attempt to move it, the software sometimes selects and moves a different nearby object instead—even though I clicked precisely on the one I had already selected.
I would like an option to constrain Illustrator to always operate on the currently selected object, ignoring nearby objects unless I explicitly reselect something else.
This behavior would be similar to Photoshop's "Auto-Select Layer" toggle, where users can choose whether to transform the currently selected layer or automatically switch to a different one based on the click location.
Such an option would…
1 vote -
[ExtendScript] Document.artboards wrongly returns artboards of active document
- MacOS 14.2.1
- Adobe Illustrator 28.0
- To reproduce:
(a) open two documents with differently named artboards
(b) run this script
for (var i = 0; i < app.documents.length; i++) { for (var j = 0; j < app.documents[i].artboards.length; j++) { $.write(app.documents[i].name + ' artboard ' + j + ': '); $.writeln(app.documents[i].artboards[j].name); } }Expected result:
demo1.ai artboard 0: ALPHA
demo1.ai artboard 1: BRAVO
demo2.ai artboard 0: CHARLIE
demo2.ai artboard 1: DELTAActual result:
demo1.ai artboard 0: ALPHA
demo1.ai artboard 1: BRAVO
demo2.ai artboard 0: ALPHA
demo2.ai artboard 1: BRAVONote that Document "demo1.ai" is active. If I make demo2.ai active, I…
10 votes -
Any document created using Film & Video document profile gets a second 14400×14400 artboard
When creating a new document in the HDV/HDTV 1080 or other Film and Video-related workspaces, the artboard is initially created with the correct size. However, as soon as you add any object to this workspace outside of the borders of the artboard, a new artboard is automatically generated, and it is massive. This forces the user to manually remove the second artboard, which is unnecessary.
1 voteThe second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).
Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):
Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.
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[Illustrator 2025, 29.1][Win11 23H2] Installed ICC Color Profiles Become Unavailable After System Shutdown
My Win11 has fast boot disabled, so it gets completely shut down rather than just hibernated.
Once I shut down the computer and start it again, all installed ICC profiles disappear from View > Proof Setup > Custom... > Device to Simulate
They reappear after deleting the following files:
1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst
2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst
1 vote -
Massive Lag Issue
Every time I open Illustrator, it takes an enormously long time to load. It continues to lag when I'm in the file, working on it - every action requires a wait time, from moving an object to typing a word. This makes using illustrator a massive chore.
This happens to all files, even ones that are very simple - at most maybe 10 individual elements (images and text.) I have the creative suite, so all things are up to date. This issue does not happen with Photoshop or InDesign, which run perfectly, so it's clearly not a memory issue or…
7 votes -
Flickering Pasteboard with GPU Preview
This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.
3 votes -
Ai Pen Tool keeps snapping to points
The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.
Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)
1 vote -
Input fields not working properly, close and get unfocused
Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.
1 vote
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