Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8117 results found
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Program immediately crashes
In Swatches panel, when clicking on 'Swatch Options' icon, program crashes immediately. closes and bug report window comes up.
iMac 2023
Apple M3
8 GB
macOS Sonoma 14.51 vote -
I can't save files
I can't save files.
Whenever I try to save any of them, a notification comes up which says that the file cannot be found.1 vote -
"Load paragraph styles" or "Load all styles" doesn't overwrite styles with same name
I have a set of 9 template files that I need to update. Each file contains an identical set of about a dozen paragraph styles. I want to update all the paragraph styles in all of the files.
I updated the styles in the first file (correctstyles.ai) and changed kerning from Auto to Optical. When I open the next file, (e.g. SHED-2023-5-simple-columns-narrow.ai), I use "Load Para Styles" and choose the first file (correctstyles.ai). When I check the style definitions, kerning is still set to Auto. The kerning value should have changed to Optical to match the style from…2 votes -
Blank PNG export
Files exported as pngs in the newest version of illustrator are coming up as blank and will export as 0 bytes. This is happening on desktop and laptop for Mac, unsure if happening on PC/Windows.
1 vote -
Envelope Distort using a shape with 4 points as a top object generates an unexpected envelope
Text and envelope distort bug still needs work.
I've seen this reported before but it is strange why it has not been addressed in the latest version of AI, the envelope distort with top object will warp text for example, incorrectly, if the bounding object is at a certain angle. The workaround is not satisfactory because the bounding object must be rotated more horizontally to the text, resulting in an env. distort that's not the intended effect. Please see examples of before and after: one is correct (had to derive from CorelDraw), the other is not (AI).Another issue is…
3 votes -
9 votes
Can you verify this works as expected in later Illustrator builds? It seems like the problem was fixed.
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3D Extrude & Bevel
I've been working with some of my previous design clients and noticed that when I add the extrude and bevel to a rectangle shape and I choose the draw hidden faces function it just don't show up when I do the expand appearance. I tried to edit by going back to the appearance panel and deactivate and then reactivate it then it worked. Has anyone got this before or it's only me ?
1 vote -
First colour value should be highlighted by default
When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.
A near identical request as this one I recall from a while back:
The UI should operate this way by default for any pop-up type dialog/panel.
4 votes -
Artboard not sizing correctly
This issue continues happening. I am attaching 2 screenshots showing the issue. Image 1 shows the top right corner of the artboard when I "fit to page." Image 2 shows the artboard after I've zoomed out once. The edge of the artboard moves in, but visually, the white part of the artboard doesn't move.
1 vote -
ファイル保存時のオプションダイアログの位置が保持されない Save dialog gets shifted left each time
macOS10.15,7
IlklustratorCC ver 26.5.1ファイル保存時にファイル名を指定した後オプション設定画面が開きますが、このダイアログの位置が保存を繰り返すたびに左に移動します。最終的には半分見切れる状態となり、設定を行う為にダイアログウインドウ自体をマウスで移動させる必要があります。
再現方法
1.ファイルを作成する。
2.「ファイル→保存」でファイル名を任意に指定し、保存ボタンをクリック。
3.従来のオプションダイアログは表示領域の中央に表示されましたが表示位置が左にずれています。
4.1〜3を繰り返すと、最終的には半分見切れる状態まで移動してしまいます。期待する動作
従来のバージョンの様にダイアログの位置が意図に反して動かない。現状の結果
ダイアログが保存するたびに移動し、見切れてしまう。対応策
ダイアログをマウスでドラッグして位置を戻す。80 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Illustrator freezes after computer date changes several times.
Illustrator stops responding when the computer's date has changed. Photoshop and Indesign work well.
11 votes -
Objects missing when save as pdf
When I want to save the file as a pdf, various elements are missing in the exported file. These are mainly rectangles that are filled with a color gradient.
I have already tried various export formats, but the problem only occurs with pdf exports, regardless of which pdf format I use. I have not found any errors within the export settings as I have not changed the process before.1 vote -
Hands-on Tutorials steps images gone
Illustrator 28.5, on a Mac. The step-by-step images in the hands-on tutorials are gone, at least in the Branding and Identity Practice ones. You can't follow along and create something "as shown" if it's not shown! Please put the images back in these tutorials where they indicate to do it like in the (invisible) image, they were very helpful. It's not really possible to do the steps if you don't know what you're supposed to be doing.
1 vote -
大尺寸文件导出错误
尺寸为2700cm×80cm横幅广告，导出分辨率为72ppi、70ppi和65ppi的jpg格式，结果出现画面不全，尺寸错误问题。当分辨率为60ppi、55ppi和50ppi，虽然有误差，但可以接受。
2 votes -
Deselect Artboards command and hotkey problem
When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.
For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.
But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).This is hardly consistent and makes deselecting artboards…
11 votes -
Illustrator 2024 crash
Illustrator 2024 crashed without recovery files. I've lost work on which I've been working last 3 hours.
1 vote -
Screen flashing while tool tips is on and hoovering over docked toolbar
While using the advanced toolbar and the 'show tool tips' feature, the screen flashes/glitches very fast and violently. I turned off the tool tips and the glitch stops. The tool tips feature is helpful but this glitch makes it useless/painful.
1 vote -
Pop-ups won't close in magnified view setting.
When I open the text tool, this dialogue box (bottom right corner) opens. I think it's supposed to be one of those helpful guides that shows up after an update, but for me, it shows up, doesn't go away, is fixed to the bottom right corner of my screen, and obstructs my view. I have absolutely no way to close it; I've tried. The [x] button, I believe, floats off the corner of the screen. I can't drag it; it's fixed. It's just stuck there and stays there, all huge and in the way.
I've had this issue with other…
2 votes -
tools not working
in some instances the illustrator tools wont function when i initially opened another app with illustrator in operation
2 votes -
Can't make a blend out of two expanded letter
I cannot MAKE the blend.... no matter what I try it is not working.
I have expanded both letters and expanded the appearance of the path between them with no avail... Can someone please help me this is driving me bananas1 vote
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