Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8058 results found
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Popups in the Appearance palette often lock up Illustrator.
Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.
The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does…
1 vote -
Plugin menu items in Select menu appear above saved selections without a divider
Plugins can add their own menu commands in different menus.
Specifically in Select menu, they get treated weirdly.Normally, without any plugins installed, the bottom of Select menu looks fine, like this:
Save Selection...
Edit Selection...
Update Selection ← this is a new command added recently
<end of menu>When at least one saved selection is added, Ai adds a horizontal separator and list saved selection under it:
Save Selection...
Edit Selection...
Update Selection
————————————————
My Amazing Selection
<end of menu>Again, descent.
But with plugins onboard it looks like the attached image.
All plugin items are placed under the…4 votes -
Hidden clipping mask still contributes to exported image
I had a design with two clippings mask applied to it, for layout and previewing purposes.
When time to export a final image comes, I hide the top-level smaller one, and leave the larger one at the bottom to clip my design.But when I review the exported image, I realize Illustrator removed the some elements of the design, despite me seeing them on canvas. It took a live brush and deleted some parts of it even!
Take a look at the file attached.
1. Open it
2. Study the layer structure, notice a hidden clipping mask. Note the design…4 votes -
Smart guides don’t highlight a repeat object when it’s grouped
- Please open the attached file.
- Make sure you have Smart Guides enabled (and Object Highlighting enabled as well in Preferences > Smart Guides) and Snap to Grid disabled.
- Hover your cursor over the yellow circle — you will see a blue edge highlighted.
- Hover again, but over the black cross — Illustrator won’t highlight it.
- Open the Layers panel and study the object tree — yo will see that the Radial Repeat is grouped.
- Select it, ungroup it, and try to hover over it again — now Illustrator will draw the edges.
Notice that Illustrator still won’t tell you the…
2 votes -
almost all the images in my file turn black after saving.
almost all the images I copy pasted to my file are black now. it was after saving the file.
its a two days work that now gone. I need you to Restore as soon as possible1 vote -
BUG NO EXPAND 2023
2023 illustration ver.
라인이 익스팬드 안됩니다.
-라인이 면으로 확장안됨1 vote -
Cannot re-select zoom level in status bar
I recently updated to MacOS Sonoma and Illustrator 27.9. I am using a single monitor setup. I can select the zoom once from the status bar, but when I try again it is not selectable.
1 vote -
Double-digit numbered bullet points are adding additional space after the number
Double-digit numbered bullet points are adding additional space after the number. This is happening with certain fonts (adobe and non adobe) as well as certain font sizes.
1 vote -
Não consigo salvar arquivo
Geralmente uso o mesmo layout, quando quero criar um arquivo novo, abro o antigo edito o texto e imagem e salvo com outro nome em outra pasta. Só que não tenho conseguido fazer isso. Eu coloco para salvar, escolho a pasta e ele simplesmente não salva. Só Consigo salvar por cima do arquivo antigo
1 vote -
Wacom is crashing Illustrator 2023
It crashes within in minutes. It will crash while selecting a tool, moving the screen, or trying to use a tool--any function using a Wacom. There is rarely a crash report and often it's not even open long enough for the 2 minute autosave to kick in. I'm on a pc with Windows 10 and 27.2 cc.
16 votes -
AI 28.1 - Error Message in Acrobat when saving files with transparencies
When I save as a PDF using anything other than PDFx I get an error when the file opens in Acrobat. It seems the issue has to do with masked vectors and transparency.
1 vote -
Fermeture intempestive
L’application ne cesse de se fermer intempestivement
1 vote -
Unknown error when placing PDF in illustrator
An unknown error occurs when placing PDF files into Illustrator. This appears to be an M1 issues as it does not occur on the Intel platforms or when I launch the Intel version on the M1 System.
5 votes -
Appearance palette not showing accurately
The appearance panel is not showing the accurate color for stroke unless you select it.
Illustrator Beta 28,2,6 Mac OS
2 votes -
Arrow keys stopped moving selected objects
Selected objects are not moving with arrow keys (this was working fine earlier today). In the history panel it shows the actions as "Move" when I press the arrows, but the objects do not move with this method.
I had not changed any settings, verified the layers were not locked, tried it with a single object and got the same result. I tried this on both my Mac keypad and my bluetooth keyboard, so it isn't an issue with the keys themselves. I restarted my Mac twice and it has failed to resolve.
Additionally, objects have also been randomly selected…
1 voteThis got solved by changing the Keyboard Increment parameter in Preferences > General back to a normal value.
Since it’s the first field that gets active when the dialog is called, it seems like it’s very easy to change it accidentally. It’s not the first time this is reported, so if it happened to you — please try to see if you can recreate the problem intentionally.
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Horizontal Scroll **** + mouse wheel
On mac OS, Illustrator version 27.8
Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.
Expected behaviour is for the view to scroll left or right.
Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.
It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.
This is a…
3 votes -
Giant splash screen ads in paid for, professional subscription is a BUG
I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.
I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline…
3 votes -
1 vote
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Selection of Advanced Option When Creating New Artwork Seems Buggy
The drop down menu of the selections for Advanced Options when creating new artwork looks buggy. The selections text gets cut off, and the drop down menu bar seems condensed hence not able to see the text of the selection.
I'm on Windows platform, desktop.
1 vote -
An object with a freeform gradient fill makes the coloring control in the tool panel switched to None
In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
Illustrator switches it to None, when an object with a freeform gradient fill is selected.I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s…
12 votes
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