8217 results found

1. SVG Export - Style Tag (Angled Apostrophe) Issue

   Hi,

   I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

   For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

   See attached images for reference.

   I can edit the styling using SVG viewer, but it's slowing down our output immensely and I'm not sure what has changed? I know for a fact these images work fine in the current courses they sit in.

   Note: If I ungroup the assets on the banner image, and export them as SVGs, they all import fine and don't have the angled apostrophe. If I group them together, however, the apostrophe appears! The obvious solution would be to ungroup and collect as a single asset, which I've tested and unfortunately, this still presents the same issue. I've also tested grouping newly created assets together there are no issues.

   Hopefully, someone out there can help out with this!

   Thanks in advance,
   Steph

   Hi,

   I have recently stumbled upon a random issue with exporting SVGs from Illustrator (Desktop). I am recycling some previously used assets that I know work fine and are fully compatible with Articulate Rise (the eLearning tool I import the SVGs to).

   For some reason, within the last week or so, something has changed. Now when I try to import my SVGs to Articulate, I get an error saying the file type is invalid. Having investigated this with the Articulate support team, we discovered that during the export process, Illustrator is adding a random invalid character (this one (`)).

   See… more

   •  

   •  

   •  

   •  

   • 

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Live shapes loose their controls in Transform panel once they become a part of a compound shape

   If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
   That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

   This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
   Isolation mode does not help.

   A workaround is to release the compound shape each time I need to edit width and height and build it again.
   Another way is to use Dynamic Shapes plugin from AstuteGraphics, which remembers the live state of the path even as a part of a compound shape.

   If I have a Rectangle shape and then subtract it from another path with Alt held (to make a live compound shape), I loose ability to change the width and height and rotation of this rectangle.
   That is if I select it with the Direct/Group Selection tool — Transform panel does not show Rectangle Properties section, and Properties panel does not show anything from Transform at all — it has a no selection set of buttons.

   This is crucial because the rectangle I subtract is rotated, and simply editing width and height distorts it.
   Isolation mode does not help.

   A… more

   12 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Repeat-> Mirror grayed out after expanding symbols

   I used the symbol sprayer to spray image symbols. Then I expanded the objects (until I couldn't expand anymore). I selected all the object and tried to mirror them but the menu item is grayed out. All the menu items under "repeat" are grayed out, except for "options...".

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Repeats  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Illustrator changes Tiny SVG headers

   (1.) Windows 10 Enterprise 10.0.19042 and Illustrator 26.5
   (2.) open file, then "save as" > SVG Tiny 1.2
   (3.) SVG header contains: xmlns:x="&nsextend;" xmlns:i="&nsai;" xmlns:graph="&ns_graphs;"
   (4.) previous SVG Tiny 1.2 headers never contained the xmlns information in (3.)
   (5.) see uploaded files

   Please do not advise me on how to use (or not use) SVG files. It is just about the program (Illustrator) changing its settings for SVG headers.

   • 

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Cannot turn off Middle Eastern feature. I am not in Middle East anymore. Type direction starts from R>L, and the numbers are in Arabic

   I activated my Creative Cloud membership when I was in Dubai, UAE, and now I am in Germany. My Photoshop and Illustrator are automatically in a Middle Eastern setting. I do not speak any Arabic language so I don't need this feature. I managed to fix Photoshop, but in Illustrator, it is impossible! Even after changing my laptop region, creative cloud account's location, setting English as the default language, and re-installing the software, nothing has happened. It is becoming a nuisance, the texts start from R>L and the numbers are always in Arabic. How can I turn off this feature?

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Cmd + Tab app switching forcibly keeps Illustrator in focus

   When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

   Illustrator v.26.2.1
   macOS 10.15.7
   3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
   64 GB RAM
   RX 580 eGPU

   When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

   Illustrator v.26.2.1
   macOS 10.15.7
   3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
   64 GB RAM… more

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Other...  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Alt + drag use Group Selection Tool cause illustrator crash

   Illustrator 16.0.3
   Windows 10 20H2 19042.1526
   i7-10700 2.9GHZ
   16GB RAM

   • 

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   5 comments  ·  Actions  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. New Automatic file backup missing?

   Just updated to AI 26.3.1 and the new Automatic Backup checkbox is missing from File Handling preferences.

   Running macOS 10.5.7.

   •  

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Document won't save

   Hi there.
   I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The problem got solved by resaving the original document and no longer can be reproduced.

   If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.

10. Color change with the CPU/GPU overview with an external display

    Hello, I am on a 14" MacBook Pro. 2021

    On the MacBook screen the rendering change (CPU/GPU) does not change the color and everything works fine.

    However on an external screen the GPU rendering gives bad color (often distorted and duller), by activating the CPU rendering the color becomes normal on the external screen.

    In GPU rendering on the external screen for example, the dropper does not pick up the right color (its link images).

    On the other hand, once the color has been cut in CPU rendering, we can put back the GPU rendering (the colors become desaturated) but they match.

    This means that if I want to work correctly on the external screen I have to use CPU rendering, which is problematic in terms of performance.

    Hello, I am on a 14" MacBook Pro. 2021

    On the MacBook screen the rendering change (CPU/GPU) does not change the color and everything works fine.

    However on an external screen the GPU rendering gives bad color (often distorted and duller), by activating the CPU rendering the color becomes normal on the external screen.

    In GPU rendering on the external screen for example, the dropper does not pick up the right color (its link images).

    On the other hand, once the color has been cut in CPU rendering, we can put back the GPU rendering (the colors become desaturated) but… more

    •  

    •  

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.

    When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Mega huge trim printer marks in PDF copy, using large canvas document

    AI 25.4.1 / Win10

    ACTION TAKEN:
    Saving a copy of A2 sized AI project as PDF file (print-production style).

    RESULT:
    Extremely huge printer marks in PDF (see screenshots)!
    Tried several PDF versions in saving dialogue with same failed result.

    WORK-AROUND:
    1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
    2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
    3. Then, upscaled imported graphics to 100% (which made me guess than original AI is somehow saved in 1:10 scale).

    AI 25.4.1 / Win10

    ACTION TAKEN:
    Saving a copy of A2 sized AI project as PDF file (print-production style).

    RESULT:
    Extremely huge printer marks in PDF (see screenshots)!
    Tried several PDF versions in saving dialogue with same failed result.

    WORK-AROUND:
    1. Verify artboard size (and PDF document size as well) several times, just to be sure if my mind works OK this morning. And it's working fine (sight of relief :-)
    2. To make printer-ready PDF, original AI file was imported to InDesign (via import, Cmd+D).
    3. Then, upscaled imported graphics to 100% (which made me guess than original AI… more

    •  

    •  

    • 

    14 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    11 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. リンクAIの比率が変わる

    mac版イラストレーター25.1で保存した
    リンクAIイラストのあるAIファイルをWINDOWS版イラストレーター26.5でOPENしたところリンクの拡縮が変わる
    339.24％拡大だったものが238.762％になりリンクイラストが小さくなった。

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Embeded icon not showing in the links panel

    Illustrator 26.0.1/ macOS Big SUR 11.6.1
    The icon for embeded images (like in illustrator 2021) in the links panel it's not showing anything, it's blank.

    •  

    •  

    •  

    •  

    9 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    7 comments  ·  Images, Links  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Bleed not exporting as PNG or JPG

    I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
    • I'm using File > Export > Export as... function.
    • There is a 9 pt bleed set up in the Document settings
    • "Use Artboards" option is selected on the Export dialog window.

    I'm on macOS 12.3.1.

    5 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. keyboard shortcut(s) don't work

    I have a couple keyboard shortcuts that do not work. Among them are Ctrl-Shift-O to outline fonts. and Ctrl+] and Ctrl+[ to arrange. I only have one custom shortcut Ctrl+Shift+P to place objects.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Changement de couleur à la réouverture de de mon fichier

    Bonjour, depuis 2 ou 3 jours, à chaque fois que j'ouvre un fichier mes image en PNG sont comme en "négatif" ou avec un fond jaune. Pas toute les images c'est aléatoire.

    Je suis sur Macbook pro m1 13" de 2020. Ma version Illustrator est 26.3.1

    Je

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Coordinates label rendering problem in Overprint Preview mode

    1. Open the file and make sure Overprint Preview mode is on (thus GPU is off)
    2. Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.

    •  

    • 

    12 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Disable SHIFT + SPACE Keyboard Shortcut for Rotate Canvas

    A SHIFT+ SPACE keyboard shortcut for the rotate canvas tool was introduced in a minor version update of Ai 25 (sometime after 25.2.1). This keyboard shortcut is very disruptive when trying to make selections while panning around the artboard. For example, you used to be able to continually hold down the SHIFT and SPACE keys to pan around the artboard while quickly dragging the cursor around points or objects to add them to your selection. With the new rotate canvas shortcut, you have to carefully press SHIFT, make your first selection, release SHIFT, press SPACE to to pan, release, press SHIFT again and add to your selection, release, and so on. This is not a comfortable key combo and it makes it very easy to accidentally release your entire selection.

    Prior to this update, we've never had a need for a quick toggle shortcut for the rotate canvas tool on desktop. If the tool is needed, it is accessible via the hand tool quickly enough.

    This issue is present in version 25.4.1 and 26.0.1.

    Starting with version 25.4.1, Adobe added a Preferences option to disable the trackpad gesture to rotate view. Please either disable this toggle shortcut completely or also add an option to Preferences to disable the SHIFT+ SPACE keyboard shortcut for desktop users.

    A SHIFT+ SPACE keyboard shortcut for the rotate canvas tool was introduced in a minor version update of Ai 25 (sometime after 25.2.1). This keyboard shortcut is very disruptive when trying to make selections while panning around the artboard. For example, you used to be able to continually hold down the SHIFT and SPACE keys to pan around the artboard while quickly dragging the cursor around points or objects to add them to your selection. With the new rotate canvas shortcut, you have to carefully press SHIFT, make your first selection, release SHIFT, press SPACE to to pan, release, press… more

    10 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    5 comments  ·  Rotate View  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. illustrator 2022 will not place emf files due to unknown error

    Illustrator will not allow me to place any emf files. I have windows 11, illustrator 2022 (latest version).

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating