Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8154 results found
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Eyedropper not working.
Eyedropper is not working. I'm trying to copy text attributes and stroke attributes and it copies the white from the artboard.
OS: Monterey 12.1
Illustrator 2022 26.0.3
Using eyedropper to copy stroke (weight and dashed stroke) and text attributes (typeface and color) and doesn't respond
Doesn't copy the actual attributes of the stroke, it copies the white color of the artboard or grey that I don't know where ir came from. When eyedropping text it copies only the color but not the type properties.
I'm an experienced Illustrator user, I've been using it since 1998 and this never happened to…4 votes -
zooming issue......looks like other people
Doesn't matter if GPU performance is clicked on.....when I zoom in to a vector drawing to work on it......BOOM....can't see anything.
Please fix.
Screen goes grey.4 votes -
IUStringUnitsToAIReal doesn't recognize comma as decimal separator
std::string input_ = "1,5"; // From Adobe header: The string to convert, which uses the localized international utilities (IU) decimal separator.
AIReal n;
sAIUser->IUStringUnitsToAIReal(ai::UnicodeString(input_), &n);This function interprets the text "1,5" as "15" even when the locale is set to a country where the system uses a comma decimal separator. Related functions IUStringToAIReal recognizes the comma, though.
4 votes -
Part of an object's position is shifted with no distortion effects. Moving/undoing move resets position correctly
This was a devastating glitch for us. I've seen this happen before sporadically but I have no idea what causes it or how to catch it. If anyone else has seen this and/or knows a solution to catch issues like this, please let me know. There were no effects or special attributes applied to the artwork in the appearance panel
Illustrator 26.0.2
macOS Big Sur3 votes -
Actions forget locations of files
I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
Circumstances: action that opens, copies, closes, then pastes art on working document.
When it works, it places the header on the page I'm working on.
When it doesn't work, it…1 vote -
Thai Tahoma font in Illustrator bug
Thai font do not render correctly in AI 26.3.1 on Mac OS 12.4 (Refer to screenshots)
1 vote -
Previous illustrator version open with wrong size
This is a BUG, not an idea…
Details of your operating system: MacOS Catalina
The version of Adobe Illustrator (desktop): 26.3.1
The steps you were taking when you experienced the issues:
I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?I'm sending screenshots
1 vote -
Error al crear patrones
Cuando uno crea patrones a la vez se crean como cuadrados que serparan lo patrones esta se puede ver cuando uno expande el objeto, pero tambien a la vez afecta en el diseño cuando lo llevamos a Photoshop.
1 vote -
Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.
Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.
This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019
1 vote -
Translation error (German)
When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.
The english word "Type" was translated to "Typ" instead of "Schrift".
This translation error seems to be common in other languages as far as i can see it here on uservoice.
1 vote -
Vertical Adjustment in Transform pallet is working in reverse.
The vertical adjustment of Transform Effect in the Appearance pallet is giving incorrect values (positive value for negative effects and negative value for positive effects). Menu path = Appearance Pallet/FX/Distort and Transform/Transform. In the second screen shot, the COPY of the red circle should be ABOVE the original by 300 pts according to the value in the vertical adjustment.
1 vote -
Illustrator selecting Folder name and renaming file when saving into Folder
When saving an Illustrator file - and InDesign also - I click the name of the folder that file is to go into and the filename changes to that folder's name. Why is this happening? Why was this not found when debugging these very expensive applications before throwing them at subscribers and hoping they will work? Really not professional. We pay far too much money for stupid things like this to happen. Needs to be fixed immediately. InDesign also.
2 votes -
"Corner" anchor points become smooth when joining active Curvature Tool line
Create a line that contains a corner (any tool).
Begin drawing a second line with the Curvature Tool.
As part of your new Curvature Tool line, click either end of the first line.This causes a conversion of corner points to smooth points.
I posted this issue on stack exchange (see link below) and was told this was a bug. It certainly wouldn't make sense as a feature, so that seems like a legitimate conclusion.
https://graphicdesign.stackexchange.com/questions/156115/curvature-tool-questions
3 votes -
別名保存後にJPG書き出しした際、JPGのタイトルが別名保存前の名称になる
オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
macOS Catalina 15.7
Illustrator 26.0.3（2022）問題が発生したときに実行していた手順
1 aiデータを開く（ファイル名 1.ai）
2 別名保存する（ファイル名 2.ai）
3 JPG書き出しをする（ファイル→書き出し→書き出し形式→ファイル形式：JPG）
4 保存されたJPGをFinderの「情報を見る」で情報を開く想定していた結果
ファイル名、タイトル共に「2」となる実際の結果
タイトルが別名保存する前の名前「1」となる業務のワークフローで、
aiデータをJPG書き出し→フォトショップのドロップレットでPDF変換→
PDFにキーワードをタグとして付与しフォルダに集める→必要な時にFinder上で検索
という手順を行っています。PDFにする際、JPGのタイトルがそのままPDFのタイトルとなるようで、検索の際にタイトルでもヒットするため関係ないファイルも検索されてしまい困っています。Acrobatでタイトルの変更ができますが、ファイルの最終更新日時が変わってしまうので可能な限り避けたいです。
数年前から同じような現象が起きているので、以前のバージョンから発生しているかもしれません。
よろしくお願いします。
2 votesIlustrator 製品版フィードバックへのご協力ありがとうございます。
OS でのファイル情報の「詳細情報」は、ファイルのメタデータのタイトルが参照されます。
Illustrator では「ファイル > ファイル情報...」メニューを選択し、ファイルのメタデータを設定変更できます。
書き出しファイルにも、このメタデータが使用されますので、Illustrator の「ファイル情報」メニューで変更したメタデータのタイトルが、OS のファイル情報の詳細情報に反映されるかご確認ください。
よろしくお願いいたします。
Illustrator チーム
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Changing Color panel option can’t be recorded as an action
Changing Color panel options can’t be recorded as an action
When you record Color panel menu options in actions (Web color, Invert, Complement), the color gets changed to white instead.9 votes -
Blends inside radial repeat doesn't work
It's grayed out. The possibilities with blends inside radial repeat are HUGE
5 votes -
Offset path preview not working
Offset path not working 1 in 20 cases. When I type a word, expand it and then try to create an offset path, I cannot turn the preview of the offset path. When this happens and I confirm the offset path, I cannot ungroup the the original text and the offset path. When I try to ungroup it, the text becomes the original again. It is very frustrating. I've tried to turn of the GPU preview, I have turned off my mac several times and I have reinstalled the Illustrator itself. Nothing seems to work. I used the offset path…
1 vote -
When using optical type feature, since the update it displays the type as if it has no spaces?
Running version 25.3 on illustrator.
16.21 indesign.
Since updating me and a few people i know who also use the software across indesign and illustrator have seen when using the optical type feature, it displays the type as if it has no spaces? Type treatment is thrown off to what is traditionally correct. Please fix this! This will have a massive knock on affect with branding agencies if rules are changing regarding such simple things.
18 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Expand Dialog Box
When I click Object < Expand - no dialog box shows up allowing me to actually expand,
1 vote -
Illustrator is incompatible with Windows 11 sleep mode
My Windows 11 laptop (Samsung Galaxy Book Pro 360) heats up and excessively drains battery when Illustrator is open and the laptop has been put into sleep mode. My laptop heats up even more while been plugged in and in "sleep mode" with illustrator open. These issues has forced me to use the hibernation mode for example during commuting.
1 vote
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