Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8207 results found
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Illustrator Crashes in Big Sur, Intel 2019 Macbook Pro
Illustrator crashes 2-3 times a day now that I've upgraded my Intel MacBook Pro to Big Sur 11.4 and updated to Illustrator 25.2.3. Illustrator opens just fine, but while I'm working or saving a file, it randomly crashes, so I can't figure out how to avoid it. I don't have any plugins. I've never had this problem with Catalina. I save to Google Drive (that has not changed.) Thankfully files are recovered, but this is a major productivity hit a point of great frustration.
1 vote -
Corner features display in the selection tool, not in direct select
Occasionally, the corner options features do not display in the direct select tool, meaning I cannot round corners (fillet/ chamfer). They do display in the selection tool, but they obviously don't work there (it invokes object rotation).
This occurs on Windows version 25.3.1 vote -
Strokes in intermediate blend steps don’t inherit Gradient Along / Across Stroke property
When blending 2 gradient (along / across stroke) paths, the newly generated paths do not keep the gradients 'along / across stroke' but switch to gradients 'within stroke' - can you fix it so the new blend retains the gradients along stroke?
2 votes -
Guides and SmartGuides not showing in Illustrator 25
Guides and SmartGuides are not activating. I have tried every fix suggested in forums, all the way to uninstalling, cleaning with the provided cleanup tool, and reinstalling. Still, the guides don't show. Have toggled every snap feature in every possible combination, they still don't show up.
1 vote -
Stalling on launch
Using Windows 10 25.2.3 (64 bit)
Stalling on start up if opening a single file, opens from desktop shortcut.
Recommended diagnostic does nothing.
Anyone else experience this?1 vote -
Bug in Illustrator v 25.2.1 - Under Type > Font. Font menu option inactive
Upon clicking the Type>Font menu option, nothing happens. Used to bring up list of fonts. Apparently, the person responsible for menu functionality wasn't thorough enough to include it the latest update.
Using Windows 10 Pro, OS Build 19042.928
1 vote -
Will not change stroke color
I am trying to trace an object on illustrator but it will not let me change the color of the stroke, it will not even bring up the color swatches in the normal stroke panel for me to click on. I have tried resetting essentials classic, resetting preferences, and changing the view.
2 votesThere is nothing wrong with the file, as I can tell...
The Swatches panel is empty indeed, the only swatch in it is the sport RGB white. Perhaps somebody deleted them to save some file size?
If you want to have default swatches though, you can load them back.
Open Swatches panel, click the 'bookshelf' 'Swatch Libraries menu' button, locate 'Default Swatches' and choose 'Web'. Now you can select a swatch you need directly from the opened panel, or drag-n-drop a selection of swatches you need into the main Swatches panel.
Please comment back.
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While creating simple vector files Illustrator lags
Since updating to 2020 and 2021, Illustrator is slow and laggy on creating simple vector files.
3 votes -
Exportation of Devanagari in SVG
There is an annoying bug in the export or save as... SVG, when the artwork contains devanagari script.
I attach to this post 3 screenshots of a very simple artwork made of 1 background picture and 2 texts, one in Hindi, the other one in French. The fonts used are the beautiful Adobe Devanagari fonts (bold and bold-italic).
I have used either save as... or export as... and reopened them in Illustrator, with different results, then made a copy of my screen..
If you open the 3 files for example in Photoshop, you will see that they are all different!!!…1 vote -
Adobe Illustrator 2021 on Big Sur seems to have MANY bugs, one of them is when a vector is selected, its doesn't detect the colour.
Note Purple but brow odd shape is selected.
1 vote -
Crashing with every SAVE 25.2
Every time I go to save, AI crashes and my new "Save As" document is empty (zero bites).
2 votes -
Illustrator no deja guardar los archivos a la primera
Al guardar un archivo en otro formato, la opción queda bloqueada. Tengo que cerrar la ventana y volver a guardar y ahí se activa la opción de guardar en otro formato.
2 votes -
Impossible to select a point under another point or line in outline mode
Selected objects have their points accessible even if they are below other objects but only in prewiew mode.
In outline mode clicking on a point under another point or line over it selects the object above.
This bug makes working in outline mode very unpractical and cumbersome, mainly in projects with many aligned and superimposed elements.1 vote -
Video showing BUG: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.
Here is a VIDEO to show the problem:
https://www.screencast.com/t/Tt1ZpSVX3Summary of problem: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.
To reproduce problem:
Buy some VECTOR assets from Adobe Stock, open up illustrator, open up a new document, save it to the cloud. Open up the LIBRARIES panel, double click the assets you bought, click on the EDIT button, they wont open, instead AI just reopens the document you already have open. This was not a problem before the Libraries panel was updated, last version worked fine, I could just "double click" the asset, presto,…1 vote -
Can't see anything but icons, no letters.
I just installed Illustrator and I cannot see anything but icons and the top panel. I restarted it multiple times, even reinstalled it, but nothing works. I have Windows 10
1 vote -
Ich vermisse den einfachen Einstieg in Illustrator
Warum ist es auf einmal nicht mehr möglich ein simples Dokument in A4 in Illustrator zu öffnen. Schon ziemlich dämlich gemacht. Wer will denn immer diese Vorlagen? Kreativ geht auch anders!! Kann ich das irgendwie ändern? Das ist einfach nur doof!
1 vote -
Add title in svg export
I would like a way to add a title to exported SVGs.
You should be able to set this at the artboard level, not just at the document level.
This would greatly improve the accessibility of exported SVGs and simplify workflows.
3 votes -
i cant send my projects of my adobe illustrator mobile to my pc version since today
help please i need work
1 vote -
dopo l'ultimo aggiornamento non funziona più la funzione "copia/incolla"
lavoro su PC win 10 pentium intel i7 8th gen 8700k 3.70ghz 64GB
1 vote -
プリセット
Illustratorのバージョン:25.2.3
使用デバイス:Mac book pro（mac OS,M1）・新規作成の際にプリセットが出ず、テンプレートのみ出てくる
新規ドキュメントを作成の際、通常であれば印刷やwebなどさまざまな媒体に合わせたプリセットが出てくるはずだが、それが一切出てこない。テンプレートの提案のみ出てくる。
パソコンの再起動、アプリのアンインストールや、creative cloudのログアウトなどを行っても改善されず。
非常に困っています。検索しても解決法が見当たりません。よろしくお願いいたします。
1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告の問題は、再現することができませんでした。
ご使用されているマシンの環境依存の問題と思われますので、カスタマーサポートへお問い合わせください。こちらの報告は、対応終了とさせていただきますが、もし、同様の問題が発生するという方がいらっしゃいましたら、こちらにコメントをお願いします。
よろしくお願いいたします。
Illustrator チーム
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