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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8148 results found

  1. Major Bug: Illustrator "undo"s randomly the last step (transform, move and copy using "alt")

    Adobe Illustrator does randomly revert the last transformation. Sometimes it reverts movement, sometimes scaling, sometimes copy and moving using "alt".
    This bug makes impossible to work with it.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  2. Missing fonts warning when no fonts are missing

    Every time I open any illustrator document, the missing fonts box shows up telling me all of the fonts are missing, but when I click replace fonts, they don't show as missing any more and there's no issue. This is a really annoying bug.

    5 votes

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  3. "Could not complete Package" after Tahoe upgrade

    After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.

    1 vote

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  4. Document’s dimensions are 10 times larger when printing

    Illustrator calculates dimensions incorrectly.
    The problem is when printing from Illustrator.

    There is no problem saving the file and placing it in ONYX.

    Incorrect settings for mm and cm units

    1 vote

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    Need More Info  ·  1 comment  ·  Print  ·  Admin →
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  5. New file window always in fullscreen instead of previous window size

    In the past, Illustrator opened a new file to the size and position of the previous window. Now it ALWAYS goes to full screen, and I then ALWAYS have to size it back down to how I want it. this is a new and unwanted behavior, so please fix it. Thanks.

    1 vote

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  6. Cuando necesito arrastrar un objeto, se congela el programa

    Cuando necesito arrastrar un objeto, se congela el programa, incluso cuando son objetos livianos, como vectores.

    Windows 11 Home
    Illustrator 29.6.1 (64 bit)

    1 vote

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  7. Shift+Dragging an Object doesn’t constrain it

    Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.

    1 vote

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  8. Sudden and constant "Out of GPU memory" error, Ai 29.4

    I am suddenly getting constant "Out of GPU memory" errors, which renders all the graphics in "Outline" view, and crashes Illustrator. It just started occurring today (Wednesday April 23, 2025). Yesterday everything was fine.

    Mac Studio, M2 Max, 64 GB RAM, Sonoma. Ai 29.4

    My CS6 version of Illustrator at home on an old Mac, runs so much better than anything coming out of Adobe ever since this Creative Cloud debacle disaster!

    1 vote

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  9. File with links to the same filename, when folder is moved, tries to open itself

    Suppose a file X have links to file Y with the same name but in other folder. If you move the original file so Illustrator can't find Y, it then tries to open the filename in its own folder and find the file itself (X). Multiple links cause the message "the file is already opened"

    2 votes

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  10. 1 vote

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    5 comments  ·  Other...  ·  Admin →
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  11. Smart guides don't snap to or highlight guides when there is an object nearby

    I don't know if this is mentioned in any of the other smart guides bugs, it didn't look like it. I have a guide that I need the reflect tool to snap to with smart guides. However, when I try to hover over the guide where an object is, the smart guides just don't recognize it, I have to go to where the guide is over the artboard to get the smart guides to show up. It may be because the guide is on the layer behind the art, but that is my locked reference layer, and I want it…

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  12. Both Illustrator and Photoshop stop responding while using complex files

    The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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    Akshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.

  13. Direct Select Multiple Points Moves Entire Object Not Just Selected Points

    Selecting a single point and dragging or shift-dragging allows you to move the single point. Selecting two points (out of many) appears to work until you release, then the entire object changes position.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  14. 1 vote

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  15. Losing data saved in cloud

    I'm using version 2025 of Illustrator, if the files stored in the cloud re-run the program, all the text will disappear. Don't you really have to compensate me for losing data while paying a lot of monthly fees? I'm so angry.

    1 vote

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  16. Drop Shadow, Outer Glow, Etc. make the files extremely bloated

    Every time I create a drop shadow or an outer glow now, the thing doesn't render properly on screen (see screenshot), but worst of all that simple addition adds about 500MB to my file size. What's going on?

    M1 MacPro Sonoma
    Ai version 29.3 - though same thing happens with 28, 27 and 26.

    I've also included a simple file - add a drop shadow with about 15px size and save (without compression) and watch the file increase, Also see rendering errors.

    1 vote

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  17. Inconsistent stroke value

    It didn't seem to be a problem before, but when I have two closed shapes that read and are supposed to have the same stroke value, but they appear to be completely different values.

    1 vote

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    4 comments  ·  Strokes  ·  Admin →
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  18. Cyrilic character disappears when loaded from variable library

    When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  19. 3D化のバグ?

    グループ化して3D化したら写真のように文字が欠けるのですが、対処法などございますでしょうか?

    1 vote

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    5 comments  ·  Strokes  ·  Admin →
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  20. Gradient Strokes lose exactly 1pt thickness when placed and embedded into another Illustrator file

    When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.

    This appears to be present in several versions of Illustrator dating back to…

    4 votes

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    1 comment  ·  Gradients  ·  Admin →
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