8072 results found

1. TIF files from Adobe Libraries are not supported

   TIF files from Adobe Libraries are not supported in Illustrator. This has been a problem for at least a year now that needs to be fixed. Unfortunately, we have had to create jpeg files and relink the graphics for all of our clients. I am unsure why that file type would not be supported.

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   1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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2. Selection tool works like the Direct Selection Tool

   I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.

   I have tried the workaround to change settings in preferences, but the problem still persists.

   I have a Windows Desktop:
   AMD Ryzen 5 3600 6-Core Processor
   32GB DDR4 RAM
   Radeon RX550/550 Series
   1TB SSD

   Illustrator CC 2025 (V29.3)

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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3. Right-click menu appears in wrong location

   Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.

   Illustrator 29.2.1 / macOS 15.3.1

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

   Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
   If screen monitoring is turned off, Illustrator should not be able to monitor.

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   5 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Illustrator uses Apple screenshot API to pick colors outside the Illustrator window with Eyedropper tool. Apple has enhanced security in the recent OS updates to let user know which applications are recording the screen, whether you pick a color value of single pixel or recording the entire screen.

   Illustrator is not recording users's screen, it is required for Eyedropper tool to pick color from single pixel.

5. Flatten Transparency color change

   Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram

   When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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6. Remove the window

   Listen to me. Please remove the window, this program is very buggy and does not work periodically, frequent departures. DELETE IT.

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   1 comment  ·  Delete…  ·  Admin →
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7. Solid black bar 1.5" wide across entire width of screen blocking top part of opened file

   On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.

   TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. PDF no mantiene valores de color

   Al generar un PDF/X-4 con una calidad de salida específica, los valores originales no se conservan, sino que se convierten completamente a dicha calidad de salida.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Sometimes Align panel has no Align To options enabled, even with a selection present

   Occasionally I have an object selected, hit a hotkey assigned to an Align command, but nothing happens, even though Ai should automatically enable Align To Artboard with the only object selected.

   I open the Align panel (in these cases it’s usually collapsed) and realize none of three Align To option buttons is pressed! I click Align To Artboard one manually, and then it works, and it doesn’t happen anymore... until the next time it misfires like this.

   Probably it happens at least one per Ai session, I can’t tell yet.

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   1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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10. Character styles seem sticky, sluggish

    The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Bug - Beta 29.6 180 Mac - Shift+R pops up window while typing.

    This does not happens in the regular version of Illustrator.

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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12. Problem with Grouping Layers

    I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer group contains red objects. When I go into the layer panel and select both layer groups and hit ctrl G for group all the yellow and all the red objects become combined into a single layer group instead of the layer groups themselves becoming a sub-layer group of a sub group layer. Not only do I get this problem, but all the original layers that originally contained those separate layer groups become blank layers left on the template and that would be outright tedious to have to search through all the layers and delete the ones that are empty.
    I didn't use to have these problems so It must have been an update or something.

    I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer… more

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    1 comment  ·  Layers  ·  Delete…  ·  Admin →
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13. "Other option" for text in Properties panel slow down PC

    Illustrator beta 29.5 35
    When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
    I link the screenshot ot the software frozen after clicking the button.

    Windows 11 10.0.26100 build 26100
    AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
    RAM 32GB
    nVidia RTX 3080 Laptop

    Illustrator beta 29.5 35
    When I try to open "other option" for text in the property panel the software slow down very much, I mean it freeze for at least 10 seconds and it happens every time. If I use the usual full Text panel no problems, but normally using the Properties is easier to have all in the same place, so it's a bit frustrating.
    I link the screenshot ot the software frozen after clicking the button.

    Windows 11 10.0.26100 build 26100
    AMD Ryzen 9 5900HX with Radeon Graphics, 3301 Mhz, 8 core, 16 processori logici
    RAM 32GB
    nVidia… more

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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14. Unknown error during file import

    Illustrator 2025 (29.1)
    MacBook Pro M3 16"
    MacOS Sonoma 14.7.1

    When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

    This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Command-H stopped working for show/hide edges in 29.0.1.

    Maybe this stopped earlier, I never bothered with any release of 2024.

    I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.

    Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.

    And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided some hotkeys are completely unchangeable in After Effects? Any other suggested workarounds are welcome.

    Maybe this stopped earlier, I never bothered with any release of 2024.

    I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.

    Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.

    And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided… more

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    A reboot helped to fix the problem.

    If you encounter a similar problem — please upvote this and comment.

16. Dimension line gets shifted when multiple dimensions are selected with Shift held

    When holding down the Shift key to select multiple dimensions, the one clicked will move once with each click

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    4 comments  ·  Tools  ·  Delete…  ·  Admin →
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17. Selection tool doesn't work to resize

    Illustrator version 29.3.1 (2025)

    The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.

    iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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18. プリントに選択したページは全て空白です

    Illustrator 2025（29.3）で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト（確認したケースでは埋め込みリンク）のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。

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    1 comment  ·  Print  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please package the documents and send them to the team for investigation, at sharewithai@adobe.com

    Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679

19. Subject: Issue with Type Tool - Font Changes Automatically After Pressing Spacebar

    Dear Adobe Team,

    I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

    When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

    Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

    Thank you for your help. I look forward to your prompt response.

    Best regards,

    Dear Adobe Team,

    I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

    When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

    Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

    Thank you for your help. I look forward to… more

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Recolor - Color Theme Picker not working with recolor tool

    When trying to recolor an asset, the color theme picker doesn't function as normally.
    This feature was working normally last week.
    I've attached a video to demonstrate the issue.

    Windows 11 system. version 24h2
    Adobe Illustrator Desktop v29.3.1

    Thank you for providing a very easy and convenient, zero effort, third party method for your users to report simple problems with your expensive products.

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    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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