Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8217 results found
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Clip groups snap to grid by their clipped contents and not the mask
Snap to Grid option doesn't work properly for Clipping Masks.
Instead of snapping the boundaries of the Clipping Mask to the grid, Illustrator snaps to the grid the bounding box of the masked object hidden under the mask.12 votesWith recent changes made into the Snap to Grid, Ai no longer uses bounds of the clipped content for snapping, but uses the clipping object’s bounds instead.
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Mouse button abnormally released/pressed
OS: MacOS Sonoma 14.2.1
GPU: Intel Iris Plus Graphics 655 1536MB
Ai version: Adobe Illustrator 2024 28.4.1Hi,
we are developers of an app with hotkey customizer running in background.
The app works fine most of the time,
while confronting some difficulties on interacting with Ai.The basic idea of the app is registrating key event observer to the system,
then either intercepting the customized hotkey or leaving others to system for further transmission.However, after we register the listener,
Ai seems sometimes skip the mouse-releasing event of a click,
and then hanged in a "dragging" state until another click.…2 votes -
The sending back action will not work
The function to send back on another object is not working.
1 vote -
Exporting a batch of artboards as SVG results in wrong files
I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards
1 vote -
Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width
Operating system:
macOS Sonoma 14.1.1 (23B81)The version of Adobe Illustrator (desktop):
Adobe Illustrator 2024 (28.2)The steps you were taking when you experienced the issues:
I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then…
4 votes -
Allow to delete custom Scales in Dimension Tool Options
I made a mistake defining a custom scale and now I can’t delete it. It stays there and reminds me of my mistake and messes up with my choice when I need to pick a proper one.
How can I delete it without reinstalling the whole app of purging some settings in some file, buried deep in the extensive bowels Illustrator has?
Then — I don’t need some of the default scales it has. How can I hide these, to go to my defined scales faster?
1 vote -
Character line height has to be entered twice before it changes
If I ever want to manually enter a specific line height for text, the first time I type it in and hit "enter" it automatically reverts back to auto (or whatever it was previously). I have to open the character panel again and do it a second time for it to actually change. This has been the case for awhile and makes no sense!
1 vote -
DXF files exported with wrong scale
DXF files exported with wrong scale, final dimensions exported totally different from my AI file.
I'm working under mm scale 1:1 under illustrator.
Version is 28.5.1 vote -
Words get broken when hyphenation is off with no hyphens
Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.
As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).
No hyphen also is displayed at the end of the line, the word is just split.
If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is…
15 votesClaimed to be fixed in the latest 30.3 general release.
The original report had a singular Latin 'o' mixed into the Cyrillic text, and this makes it break without a hyphen.
The font team notifies that Unicode standart prescribes to not break between two scripts that use spaces as word breaks, so this problem can fixed sometimes later, when the team revises their reflow strategy.
As for now, be notified it’s a very narrow case, and is a good sign that your text has homoglyphs in it.
Please update and check if Ai now handles mixed cases with hyphens in their proper places.
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3Dとマテリアルの膨張の仕様がいきなり変わった
3Dとマテリアルの膨張を使用していたところ昨晩からいきなり膨張をかけた後のぷっくりした感じがなんだかのっぺりしました。端末を変えても結果は同じでした。支給対応を求めます。よろしくお願い致します。
1 vote -
フリーズ
操作中、突然画面が暗くなりしばらくすると、イラレ画面に戻ります。戻ってからは、保存などをすることはできますが、イラレ上の操作が何もできません。
1 vote -
Random extra lines generated along with results in 3D & Materials tool in vector mode.
I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.
It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!
It does go away when you turn vector…
3 votes -
Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke
Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.
1 vote -
"Introducing keyboard s..." notification will not go away
I keep getting a notification that's cutoff and won't go away. there's no close button and I cannot move the window. I get half of the message about "introducing keyboard s... While in text mode, press 'C...... B/U/I'....." How can I get rid of this notification?
2 votes -
Copying elements undos artwork name changes
Copying an element (regardless of what it is) will cause one of the artboards to change it's name.
There doesn't seem to be an logic to which artboard gets changed. In one file with 30+ artboards the it was somewhere in the middle.
The files are created using this template file: https://drive.google.com/file/d/1nzcO96j5o6T1Vanunp3_AF2Iq6wqefHs/view?usp=sharing
System:
MacBook Pro 16-inch, 2021
Apple M1 Pro - 16 GBIllustrator: 28.5
1 vote -
Pathfinder & Shape Builder: glitch when joining curvy shapes
I'm trying to join two round shapes and I'm always getting unexpected shape glitches in the result path. I tried making this new shape using pathfinder and shape builder, but the results are the same.
Sending before/after screenshots attached in outline view.
Version 28.1 (2024)
Please help!
2 votesThis is regulated by the size of the art processes and the precision value (measured in absolute values) one can edit in Pathfinder Options.
Although vector paths stay continuous no matter how deep you zoom in, they are still stored on a canvas with rather finite coordinates, and all calculations are still very finite.
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Retype does not work at all in Czech version of Illustrator CC 2024 (28.0)
The Retype function does not work at all on Windows 10. All attempts end with the message Selection not recognized. It doesn't matter if it's a vector, a bitmap. It doesn't recognize anything. Not even Hello in Helvetica.
On MacOS 13.4.1 the app displays possible similar fonts but you can’t select them, download them, nothing. Dead end.Nice work, Adobe!
5 votes -
Baisse de performance au bout d'un certain temps
MacBook Pro M1 Pro 16 Go - Mac OS Sonoma 14.4.1
Illustrator 28.5Illustrator fonctionne parfaitement jusqu'à un moment où les raccourcis claviers ne fonctionne plus, le traitement de texte met du temps à afficher le texte que je rédige et la moindre action fait apparaître la roue de chargement sur la souris.
La solution (que j'espère temporaire) que j'ai trouvé est de fermer et de réouvrir l'application
2 votes -
dxcore.dll not found
Illustrator won't open due to "dxcore.dll not found".
I have been on forums and many people have posted about this.
Seems to be an issue with the latest update as the posts are quite recent.
Temporarily fixed by reinstall of Illustrator. As yet, have found no permanent solution.2 votes -
Can't drag objects after creating text objects
V. 28.4.1. As soon as I create any text object, dragging objects is imposible, Illustrator won't let me move anything. Everything seems fine, until I create a text Objects, then moving anything is simply imposible. Restarting doesn't seem to work.
1 vote
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