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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8205 results found

  1. Creating a new swatch group from selection adds swatches that aren't used anywhere.

    At the end of a project, I like to select everything on an artboard and create a swatch group with "Convert Process to Global" checked in order to clean up my swatches and make final global tweaks to color.

    Often a handful of swatches will be added that aren't apparently used anywhere. I can verify this by selecting the swatch as a fill or stroke, then choosing Select > Same Fill (or Stroke) color. Nothing will be selected for either option. So is this a glitch, or how else can I find and delete the source of the swatch?

    3 votes

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  2. PDFの書き出しでアピアランスが正しく表示されない

    書き出し>スクリーン用に書き出しでPDFを選択すると、アピアランスで設定した色が正しい表示で書き出しされません。

    3 votes

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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました内容のにつきまして、検証のため、以下の追加情報をお願いいたします。

    1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順
    3. 想定していた結果
    4. 実際の結果
    5. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。

    お手数をおかけいたしますが、ご協力のほどよろしくお願いいたします。

    Illustrator チーム

  3. テキストフレームでグローバルスウォッチの変更が適用されない。

    OS/macOS10.13〜、Windows10 (20H2)
    ver/25.4.4、26.0.3

    エリアテキストオブジェクトのパスにグローバールスウォッチを適用し、そのオブジェクトを複製した場合、描画がグローバルスウォッチの編集に追随しなくなる。

    再現手順
    1.エリアテキストを作成しテキストパスのみを選択して塗りにグローバルスウォッチを適用した上Command(ctrl)+option(ALT)を押しながらドラッグし複製する。
    2.選択を外した状態にし、適用したグローバルスウォッチをダブルクリックし編集に入る。
    3.プレビューにチェックを入れた上でカラーを編集する。
    4.コントロールバーやカラーパネルでの表示は変化するがテキストパスの塗りは変化しない。OKをクリックし編集を終了する。
    5.スウォッチパネルなどの表示は正しく更新されるが1.のテキストバスの塗りは表示が変わらない。

    期待する結果
    グローバルスウォッチを適用したテキストエリアオブジェクトのパスでも他のオブジェクトと同様にグローバルスウォッチの変更に表示を追随させる。

    現状の挙動
    エリアテキストのパスに適用した塗りがグローバルスウォッチの変更に追随しない。

    対応策
    一旦アウトライン表示に切り替えてからプレビュー表示を行うとグローバルスウォッチの値にて再描画される。

    この挙動を細かく見てみると複製したエリアテキストのパスに対する処理に問題がありそうです。1点だけだと再現しません。また、オブジェクト的にはカラー値は更新されていますので単純に再描画が行われていないように思われます。
    以下のコミュニティスレッドをご確認下さい。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/テキストの背景にスウォッチ/m-p/12725589#M27421

    7 votes

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  4. Illustrator crashes everytime I try to edit a graph

    First the graph tool was working perfectly, I made an area graph. But now after making some changes in colors and fonts in the graph, Illustrator is consistently crashing everytime I hit "Type" to edit it. How can I solve this?

    4 votes

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    2 comments  ·  Tools  ·  Admin →
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    Hi All,

    Thanks for reporting a crash you faced in Illustrator.

    Based on your report, Illustrator is crashing when you are trying to edit a graph.

    Can you please help us with a sample AI file and steps you follow to get this crash? It would help if you could share a sample video of the crash as well. This will help us to reproduce it in-house and fix it.

    With Best Regards,

    Aishwarya G Gadodia

    Illustrator Team

  5. Can't Print the Illustration. Color management settings are inconsistent.

    Sometimes Illustrator displays this message. And when we close and open the message, the print can be carried out. Please let me know how to fix this.

    OS: Windows 10 Pro
    Adobe Illustrator Version: 26.0.3

    3 votes

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    1 comment  ·  Print  ·  Admin →
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  6. Guias Inteligentes están fallando al momento de alinear

    Al momento de utilizar las guías inteligentes para alinear o mover objetos milimetricamente no queda en donde marca que está alineado.

    1 vote

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    0 comments  ·  Snapping  ·  Admin →
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  7. First time use of the Library bug

    Hardly worth reporting but happens consistently for me: the first time I use the Library after opening Illustrator, upon choosing what I want to place, the library panel closes (before I can complete the place command). When I open the palette again and choose the item, it works fine. That's it.
    Version 26.0.2 (64-bit)
    Windows 10 Enterprise

    2 votes

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  8. request to solve a bug

    I Am unable to do the function of "ctrl+D" . i feel its some sort of bug.
    kindly look into it

    2 votes

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  9. GPUパフォーマンス使用時のガイド・グリッドのバグ

    GPUパフォーマンスのチェックを入れた状態でガイドやグリッドのスタイルを点線にすると動作が急激に重くなる

    7 votes

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  10. Eyedropper not working.

    Eyedropper is not working. I'm trying to copy text attributes and stroke attributes and it copies the white from the artboard.

    OS: Monterey 12.1
    Illustrator 2022 26.0.3
    Using eyedropper to copy stroke (weight and dashed stroke) and text attributes (typeface and color) and doesn't respond
    Doesn't copy the actual attributes of the stroke, it copies the white color of the artboard or grey that I don't know where ir came from. When eyedropping text it copies only the color but not the type properties.
    I'm an experienced Illustrator user, I've been using it since 1998 and this never happened to…

    4 votes

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    1 comment  ·  Tools  ·  Admin →
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  11. object remaining after command z causing memory error message

    I attempted to duplicate an artboard full of clipping masks and objects but afterwards, clicked command z. All quickly as unintended results. It left behind one box with transparency effect. every attempt to move this left behind object, caused the error "Can't move the objects. There isn't enough memory ID: -108"
    Removing the objects seems to removed the problem.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  12. emf file blank (could be opened in Windows Paint and irfanview just fine)

    Like I mentioned above. Illustrator is 2022 running on Windows 11.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  13. AIT file does not open as a new AI file when opening from One Drive.

    I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.

    It should open as a new AI file when opening from AIT file since it is a template.

    FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.

    Doen anyone getting the same problem?

    ---Additional Comment---

    After testing, I found out that this is happening when I open an AIT file from my One Drive folder.

    When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.

    For more details, I am using…

    5 votes

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  14. Illustrator chokes when interacting with the UI

    Since I updated to 26.0.2, Illustrator is choking when I interact with any part of the UI, like opening and navigating through menus, moving windows, selecting different tools, etc. For the most part, the issue is not that bad when designing, but when I use the UI is almost unusable. This never happened with any older version.
    The video I´m uploading as a reference doesn´t have any drop-frames.

    My system:
    Windows 10 (10.0.19043 Build 19043)
    CPU: Intel I9 9900K
    GPU: Nvidia GeForce RTX 2080
    RAM: 64 GB DDR4
    System Drive: Samsung NvME SSD 970PRO 512GB

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Line width tool issues

    When changing the line width with the "Width Tool", it creates little triangles in the line and distorts all the corners.

    5 votes

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    1 comment  ·  Strokes  ·  Admin →
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  16. Display errors on tool 'preview video' and 'selection tool'

    Please refer to the two images attached. Hovering a tool or a part of an image is enough to show the visual defect.

    System is Win10, 21H1 with Intel Iris Xe MAX GPU
    AI is version 26.0.3

    1 vote

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  17. Blends inside radial repeat doesn't work

    It's grayed out. The possibilities with blends inside radial repeat are HUGE

    5 votes

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    0 comments  ·  Repeats  ·  Admin →
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  18. Dash lines display incorrectly on rectangles with rounded corners. Ai CC2022.

    The lower right corner is rendered incorrectly if you apply rounded corners to rectangles with dashed lines.
    Steps to Reproduce:
    1. Draw a rectangle, 3 x 4 inches (for example).
    2. Apply 0,25 in of corner radius.
    3. Change the stroke to 6 pt and set the dashed line at your taste.
    4. Look at the bottom right corner of the rectangle.
    Please check the attached images.

    13 votes

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    6 comments  ·  Strokes  ·  Admin →
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  19. Wacom Eraser not working on Illustrator

    I'm using MacOS Monterey 12.1, and Illustrator 2022 (26.0.2), both recently updated, and for some reason the eraser tip of my Cintiq 13 HD stopped acting like an eraser and it does the same as the pen tip. I tried resetting the settings for both Illustrator and the tablet, but the problem persists.
    For some reason this is not happening on Photoshop, the eraser works as usual.
    Does anyone know how to fix this?

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  20. Blend Modes Hotkeys are broken

    Illustrator allows users to set custom hotkeys for blend modes, in Keyboard Shortcuts > Tools, right in the very bottom.
    Aside from direct commands for each available blend mode, there are two contextual keys: Next Mode and Previous Mode.

    They don’t work as expected. Let’s make a simple test.
    1. Assign Shift+9 (displayed as 'Shift+(' — which is not correct, actually) for Previous and Shift+0 ('Shift+(') for Next blend mode.
    2. Put two colored shapes in a stack, to see what’s happening when you change modes
    3. Open Transparency panel, to see which mode is chosen (for some reason Properties…

    16 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

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