Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7516 results found
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Export Artboards occasionally exports bleed
I'm using Windows 10, up to date as of 8th Nov 2020.
I have a new file, 85mm x 55mm. set up with a 3mm bleed. When attempting to export a JPG or PNG without the bleed (so, only the artboard visible) it still outputs the bleed area. I have tried exporting for screen, exporting with the 'Use Artboards' box both checked and unchecked. I have even reset my Illustrator preferences. No idea why this is suddenly not working in V25.0
I also get an error when attempting to export at 300DPI, which has never been an issue in the…
10 votes -
Text Box (Dash) Issue
- Apple MacOS Catalina. Adobe Illustrator 2021.
- Create text box. Choose a font and start typing, then type a '-', then if changes your font. (When typing in a font box on Illustrator, when you type a -, it goes back to the default font. I don't know why but I have had this bug for a few weeks now.)
- To keep writing in the same font.
- It changes the font.
1 vote -
tab no longer toggles panels
Mac OS High Sierra 10.13.4 and Illustrator 24.3 : I recently updated to 24.3. Several problems now I've encountered. Pressing Tab btn no longer toggles the panels on and off. Pressing the F key no longer provides me an isolated view with black background. No visual indication any longer of document saving on already opened document that has been saved.
1 vote -
illustrator 2021 stuck on initializing on mac
illustrator 2021 stuck on initializing until I restart the whole system on mac. I have the latest version
16 votesThis bug has been fixed in 25.1 version.
Please use the updated build.Regards,
Illustrator Team -
Save Indicator
Recently updated to Illustrator 24.3. Thanks for fixing the shift - anchor point issue. Unfortunately it appears Illustrator is no longer providing any visual feedback upon saving the document. (Apple+S) This is regarding open documents that have already previously been saved. I use to get a status bar along with % save was at as it progressed. Now there is nothing to indicate the document is saving.
1 vote -
Export for screens
I just realised that "Asset Export" doesn't retain the CMYK colour mode. This is a huge problem. All the time I've been exporting the PDF's from my CMYK working colour mode, only to discover that my PDF's have been converted to RGB instead. Why one earth do you do this?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Curse you Adobe!!
If you don't include the ability to export files as CMYK from Asset Export, then make the darn PDF, JPG, and SVG easier to export!!!!!!!!!
Why the heck do you have to make things so **** difficult for your users?! I don't understand you!!!!!
4 votes -
Vector fill shifting when exporting
I created a fill using vector lines that looks like a quilted look. I arranged the fill in the object to be centered. However, when I either open the AI. file in acrobat or export as png or jpeg the fill vector lines have shifted and are no longer centered. I have tried grouping the layers and locking the layers. THe only thing that seams to work is rasterizing, which I would rather not do in case I need to edit later. Plus, even when I rasterize in high 300dpi the lines don't look clear.
1 vote -
PROBLEM WITH SHIFT BOXES ILLUSTRATOR 2021
DURING OBJECTS MOVING THE MOVEMENT BOX ON THE PERIMETER IS NOT VISIBLE, IT IS IMPOSSIBLE TO ALIGN THE OBJECTS BETWEEN THEM WITHOUT THE VISIBLE PERIMETER!
1 vote -
Transform panel shows different size from artboard
Using Illustrator 2021. Artboard is 60 x 60 cm, my illustration shows in the transform panel as 600 x 600cm. Please help. When I change my art in the transform panel to to 60cm it make it 6cm on my artboard.
Thanks1 vote -
ADOBE ILLUSTRATOR (VERY SLOW) 1 -1.5 MB on FILE OPEN
-Macintosh HD- 3.6 GHz Quad-Core Intel Core i3- MEMORY 8 GB 2667 MHz DDR4
GRADIENT RENDERING AND ANY FORM OF EFFECTS ON A VERY BASIC TEMPLATE IS MASSIVELY SLOWING DOWN.... illustrator USING 100% of CPU POWER.
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PROGRAM UNRESPONSIVE MUTLIPLE MULTIPLE TIMES FILE SIZE IS 1.5 MB on disk)1 vote -
This operation cannot complete because there isn't enough memory (RAM) available.
i'm getting this message "This operation cannot complete because there isn't enough memory (RAM) available." I have 64GB Ram and NIVIDIA RTX 3090GPU , it happens when I tried to rotate a shape that has "free from gradient" and inner glow effect with clipping mask.
I'm using AI version (25.0)
2 votes -
Locked object can still be selected! No thank you...
A locked object can still be selected, hindering the ability to select the object underneath. Why!!! How do I disable this??
3 votes -
The Stacked Bar Graph tool doesn’t add up correctly in Illustrator 2021.
I’m designing a publication with lots of data. These figures have to be absolutely correct, since they’re economical and official. I noticed that the Stacked Bar Graph tool doesn’t produce bars of equal length and doesn’t align on the right. There are notable differences even though all my data add up to 100 and have three decimals.
What a shock, if anything should be correct this is it.
It’s not about this utterly backward graph tools which are unchanged over the last 20 odd years, it’s not about Illustrator not being able to use multicore on the Mac. None of…
3 votes -
The new version is terribly slow
The new ver is very slow. Its taking too long to move objects in a fie, which is pretty heavy 200MB
2 votes -
Can't see the fint size in the type panel
Hi, I work in publishing so I need to see the font size in the top bar but all I can see in illustrator 2020 is the stroke size when I choose the T tool. When I watch tutorials I can see they have the type bar across the top but all I have is the character window which is very cumbersome when I need to constantly change the font size. Can you tell me how I can see that type bar? Is it something simple because I just can't figure out how?
1 vote -
Edges and bounding box not showing on objects when dragging and dropping?
I keep losing the edge of my objects in Illustrator. It is there visible on it when selected but then disappears when dragging and dropping. This is really annoying as it makes it impossible to line up or resize anything accurately.
This is the 2nd time it has happened. The first time I uninstalled (Forgetting all previous presets when the prompt came up asking) Then re installed it. This solved the problem...However it is extremely annoying and time consuming as I have to redo my work space every time I have to uninstall.
I am running on a brand new…
1 vote -
Issues
My text is not showing up from even previous projects. Plus if I copy text from other programs, Illustrator just spools and quits.
1 vote -
Rotate tool
In illustrator 25 rotation tool doesn't work well. It doesn't remember previous value, and set a random value every time
Like this
R-Return or double click on tool1 vote -
Locked background objects unlocking/moving when using lasso selection tool
When I select using the LASSO tool, on screen shows the correct points have been selected, but when I then try to move just these selected points, Illustrator also moves the LOCKED background objects underneath. This error does not happen when I select using other tools. This is clearly a bug!
32 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Exporting from AI to Jpg/PNG - Thin line at bottom of photo.
When exporting and AI file (Logo in this case) to a JPG/PNG format from AI, each image had a thin black line at the frame of the image on the bottom. There was nothing on the artboards that would have caused this. I had to open the exported images in photoshop and remove the line manually. Image attached.
2 votes
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