8132 results found

1. shadowing of spot-overprinting-die-line in 4 color work after saving as PDF from Illustrator

   Customers Illustrator 2021, 4 color work has a spot color die overprinting. When saving PDF with all layers the die-line cast what looks like a burn area of die.
   Laura

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Grayscale Swatches interpreted as CMYK

   In an RGB color mode, a created Grayscale Swatch does not survive. When copying and pasting an object colored with such a swatch results in a warning. I think this is because the swatch is seen as a CMYK-swatch ny the clipboard and not recognized as created in an RGB situation.

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   2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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3. ドロップシャドウを適用したオブジェクトをグレースケールに変換するとシャドウ部分がマスクされてしまう

   macOS10.15.6　Illustrator ver.25.2.3

   再現手順：
   １．長方形を作成し塗りを設定し、「効果→スタイライズ→ドロップシャドウ」を適用する。
   ２．１のオブジェクトを選択した状態で「編集→カラーの編集→グレースケールに変換」を適用する。
   ３．オブジェクトの下に適用されているドロップシャドウ部分がオリジナルの長方形をドロップシャドウパネルの「X軸オフセット・Y軸オフセット」分移動した状態の図形にてマスクされる。
   ４．「分割・拡張」を適用してアピアランスを分割するとマスクされた状態でビットマップに落とされる。

   期待する結果：
   シャドウをクリッピングせずにカラーの変更のみ行う。

   実際の結果：
   シャドウがクリッピングされてしまう。

   以前に報告されていた投稿がありましたが、一部に挙動の誤認があるため、新たにバグ登録を行いました。
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/38758498-ドロップシャドウのバグ
   また、光彩（外側）においても同様の挙動となります。

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   Under Review  ·  PCM Maro responded

   製品フィードバックへのご協力ありがとうございます。

   ご報告いただいた現象を確認いたしました。
   追加検証を行ってまいります。

   情報のアップデートがありましたら、こちらでご報告いたします。

   よろしくお願いいたします。

   Illustrator チーム

4. PreRelease version: Assertion failure

   Assertion failure while launching Illustrator.

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   0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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5. Pasting text on selected text changes properties

   Model Name: Mac mini
   Model Identifier: Macmini9,1
   Chip: Apple M1
   Total Number of Cores: 8 (4 performance and 4 efficiency)
   Memory: 16 GB
   System Firmware Version: 6723.81.1

   Illustrator version: 25.3 265@236190

   Pasting text over selected text, it changes properties to properties of neighbouring text of the same text block

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

6. Shape tool bug

   I have opened Illustrator today and a troubleshooting message appears where the shape tool is not working. Illustrator has since opened, and the shape tool is no longer there on the toolbar.

   Please can you assist and fix ASAP?

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7. Black and colored small rectangles grid-like garbage glitches appears

   See the picture (I do not know how to explain it)

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. NOKY error when resizing objects with Legacy Gaussian Blur

   OS version: macOS 11.3.1
   Illustrator version: 25.2.3
   Attempting to resize any object with a Legacy Gaussian Blur effect results in error message: "The Operation cannot be completed because of an unknown error. [NOKY]". Object can't be resized without removing or replacing effect.

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   5 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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9. Illustrator crashes, hitting enter when importing a file

   When choosing a file to import and you hit the enter button on the keyboard the whole app crashes ... impossible to do anything it just freezes and makes my whole Mac mini M1 freeze!!!!!

   And if you have an other adobe app open this one will freeze too!

   Please fix this, it's huge problem

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Bug with text with DXF exported from Illustrator

    With the new update 25.2.3 I have problems exporting DXF files from Illustrator.

    Each time I do it the texts change of size to a very, very small one.

    I export graphics to use them in Automatized Cut Machines but the texts do not appear in the right size. I had to keep and old version of illustrator 25.0 in order to be able to still use those machines.

    What can I do?

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11. Layers gone

    When I opened the Illustrator file in latest version, all my layers were gone and a bunch of clipping paths created. Also the selection tool has a weird symbol like a cross-hatch and no longer selects objects.
    Illustrator has broken my file.

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12. scan n cut link plugin

    no funciona la función de scanncut en illustrator 2021, no aparece en la ventana archivo

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13. After Big Sur upgrade

    I am having a lot of issues with Illustrator 2021 after Big Sur upgrade.

    Directional tool continues to change on it's own, and duplicates.
    Pencil tool gets stuck on straight line and won't allow me to change it.
    Object/Transform/Reflect causes a duplicate, and won't transform until I delete the copy.
    Cannot click off to deselect an object. I have to go to menu to deselect all.
    Keeps automatically checking Perspective Grid, snap to grid. I don't do it, but I have to go and uncheck it all the time.
    When program crashes it doesn't recover anything, even though I have it set to recover. I have lost work.
    Selects every object that I touch, and won't release unless I deselect in menu.
    I've clicked the scissors tool, and it gives me the Pen + tool.
    Click eye dropper, and it is stuck on reverse. Sometimes it won't let me select eyedropper, and keeps giving me Measuring Tool.
    Directional tool changes on it's own to the +, and won't let me change it back.
    It really has been difficult to work with the program ever since the upgrade. I have noticed when the tools are stuck, if I hold down the shift key and click the tool again, it changes back to normal. But selecting an object, and trying to release doesn't work. It ends up selecting everything, and have to use the menu to deselect. Please help!

    I am having a lot of issues with Illustrator 2021 after Big Sur upgrade.

    Directional tool continues to change on it's own, and duplicates.
    Pencil tool gets stuck on straight line and won't allow me to change it.
    Object/Transform/Reflect causes a duplicate, and won't transform until I delete the copy.
    Cannot click off to deselect an object. I have to go to menu to deselect all.
    Keeps automatically checking Perspective Grid, snap to grid. I don't do it, but I have to go and uncheck it all the time.
    When program crashes it doesn't recover anything, even though I have… more

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    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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14. SVG Export - Compound Paths Cause Performance Issues & Unexpected Results

    Windows 10, Illustrator 25.2.3 | System info attached and repro file attached.

    There are 2 artboards and asset exports defined in the file.

    They are the same illustration with 1 difference - the "grouped" version has a set of paths grouped together, and the "compound" version has those same paths combined into a compound path.

    I ran 3 test exports with my repro file, increasing paths: first 500 paths, then 1000 paths, and finally 1500 paths. Here's the export times:

    Test 1 | 0500 paths | Grouped: 10 seconds | Compound: 130 seconds
    Test 2 | 1000 paths | Grouped: 14 seconds | Compound: 300 seconds
    Test 3 | 1500 paths | Grouped: 15 seconds | Compound: 430 seconds

    The CEP HTML Engine is churning the whole time the export is pending, so there might be an issue with how it handles these compound paths.

    The performance issue aside - Illustrator does not warn the user this delay is happening. Instead, it says the export is completed. This is a really confusing issue to experience and it can cause serious problems.

    Even if you disable 'export in background', this delay happens invisibly in the background.

    If the user is overwriting existing files, they really will think the export is complete:
    - They seem to have the files they expect in their destination folder.
    - Illustrator has reported that the export is complete.

    But it isn't. Unless they check the timestamps on the files, they are going to move forward with their old files.

    This issue really compounds if there are multiple assets being exported that all trigger this delay, because they trickle in to the export folder as they finish. The only way to know when these files are completed is to record the actual time you start the export, and check every timestamp for the files you're looking at to make sure they've been updated after that point. Yikes.

    The final issue, and maybe the craziest to me - if the user closes Illustrator during this delay, Illustrator will actually delete the JSON export file from AITEMP but not finish the export! The export just gets abandoned without the user knowing.

    Please for my sanity, resolve this issue. This was a doozy to sort out so I hope this info helps!

    Windows 10, Illustrator 25.2.3 | System info attached and repro file attached.

    There are 2 artboards and asset exports defined in the file.

    They are the same illustration with 1 difference - the "grouped" version has a set of paths grouped together, and the "compound" version has those same paths combined into a compound path.

    I ran 3 test exports with my repro file, increasing paths: first 500 paths, then 1000 paths, and finally 1500 paths. Here's the export times:

    Test 1 | 0500 paths | Grouped: 10 seconds | Compound: 130 seconds
    Test 2 | 1000 paths | Grouped:… more

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. Inconsistent color

    With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.

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    2 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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16. I have so much problem with the updated Illustrator and this is not any Idea

    I am a designer at a Sign business and after the update I can't make a functioning stroke. It will add a red line around the stroke when printing and I can't make the stroke work at all. Today I made a new document added text and was supposed to add blue color to the text and it will not add it in the new document but it still will in the other open document I have. I have so much problem I would easily change to some other program but there is noting else I can use as I see it. Grrrrr

    I am a designer at a Sign business and after the update I can't make a functioning stroke. It will add a red line around the stroke when printing and I can't make the stroke work at all. Today I made a new document added text and was supposed to add blue color to the text and it will not add it in the new document but it still will in the other open document I have. I have so much problem I would easily change to some other program but there is noting else I can use as I… more

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    0 comments  ·  Delete…  ·  Admin →
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17. Grundlinie

    Ich möchte ein Beschriftung Unterstreichen und das geht nicht ....

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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18. Artwork from CC Libraries doesn't keep its name when placed into other apps

    It used to be that when you added AI artwork into a CC library and gave it a name there, it kept its name when the artwork was placed into for example InDesign document. All my libraries have artwork with names, but when I place any of them into InDesign it simply shows up as "Artwork 1.ai" in Links. However, this doesn't seem to be buggy for all artwork in the CC libraries, just new ones I created in the last few days.

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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19. Blurry Cloud Preview

    Maybe this is a bug or a new feature request but when I share an Illustrator file for review via Creative Cloud the preview is showing all artboards with no ability to jump between artboards. When I try to zoom in to preview assets its just a blurry mess. See attached.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. CFF font outline rendering issue

    I have received a font quality complaint which seems to be related to Adobe Illustrator 2021. It does not occur in versions 2019 and 2020. In the app viewport, some outlines have kinks which are not part of vector outlines (image 1). When converted to outlines, the paths are clean, however the bump is still being rendered (image 2). In a png output file the bump is not present either (image 3). It seems to be a viewport rasterizer failure rather than font flaw. Please let me know if any additional information is required. I might not be able to disclose the subject font.

    Thank you for considering,
    Maciej Nadobnik

    I have received a font quality complaint which seems to be related to Adobe Illustrator 2021. It does not occur in versions 2019 and 2020. In the app viewport, some outlines have kinks which are not part of vector outlines (image 1). When converted to outlines, the paths are clean, however the bump is still being rendered (image 2). In a png output file the bump is not present either (image 3). It seems to be a viewport rasterizer failure rather than font flaw. Please let me know if any additional information is required. I might not be able to… more

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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