Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7459 results found
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units won't convert for ruler
I converted the units in my preferences to inches however the ruler kept displaying cm regardless.
4 votes -
Panels Keep Opening While Using Shortcuts
Panels on the top of the screen keep opening when I try using tool shortcuts. For example, I'll be on the type tool then want to switch to the move tool but when I hit its shortcut (V) it opens the view panel instead (I get that this one doesn't work if I have type selected but I mean when nothing's selected and I want to arrange my type it opens the view panel instead of changing tools). Not sure if this is a common problem but it never happened until the latest update.
Not sure why there are always…
1 vote -
Never ever change keyboard increments to 0,0028px
I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would…
2 votes -
Type disappears in latest update
Typing in a text box, all of a sudden it disappears even though all indications say it's there, the right point size, and has a fill color.
2 votes -
Palettes and toolbars disappear
When I open Illustrator, all palettes and toolbars disappear from the canvas. I have to call them anew each time.
2 votes -
Layers and Artboards tool disappears in sidebar when Illustrator is reopened.
Every time I open Illustrator the Layers and Artboards tools disappear in my side bar. I have to go to the Window Menu and click on Layers to make it reappear.
1 vote -
impossible to add to graphic styles by dragging from the canvas (version 25.0)
It is impossible to add an appearance of an object to the Graphic Styles Panel just by dragging it into the Panel. The less intuitive ways do work (click the "New Graphic Style" button on the bottom of the Panel or using the fly-out Menu.
1 vote -
ドロップシャドウ
2021バージョンでもドロップシャドウの効果がグレースケール化するとベタに変換されてしまう。一括グレースケール化が必要な時 オブジェクトが変わってしまうので 困る.....
1 vote -
Myriad Pro Condensed text disappears
I opened up an Illustrator file that I update yearly. The text is all in Myriad Pro, in a variety of styles. The section of text that was in Myriad Pro Condensed completely disappeared. The text line was still there, but when I typed nothing appeared. Changed the style to any other style (regular, bold, bold condensed and I can type it in, but if I change it back to condensed it disappears again.
4 votes -
1 vote
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SVG Text Export - multilayer bug
I am having an issue with text on a path and after SVG export the code shows the text now broken to multiple layers - this does not translate appropriately to web. This happens specifically if the text path is an angle interval of 45 degrees; intervals of 90 degrees work fine, all other degrees break this text path apart during export.
I am wondering if there is a way around this, or a different manner in which I should place text so that it may still be placed at a specific angle but remain all on the same layer…
1 vote -
1 vote
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Simplify tool (24.2.3) still doesn't work as expected
According to the answer from Adobe in this post ( https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/38726365-please-revise-the-new-tool-to-simplify-paths-once ) the new simplify tool is supposed to be updated and work better but it is unfortunately still unusable for us who simplify lines which originates from GIS softwares etc.
I can't understand how the new tool could simplify so strange and unusable.
Also as a bonus, when having more complex files, Illustrator 24 freezes when trying to simplify a line. Illustrator 2019 with old tool doesn't.
See attached image.
3 votes -
the color theme panel is not working
I use the MacBook Pro 13" , version 10.15.7.
the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.
2 votes -
Gradient colour not following path of curved line
When I go to colour the gradient after applying it to a thicker curved line a new shape is made and takes the colour and gradient that I chose. This shape appears to be connected by the same anchors as the curve but is just a straight line.
1 vote -
Pen tool snapping
The pen tool doesn’t currently snap to grid.
1 vote -
Create New - custom screen unavailable
I recently had to uninstall and reinstall. Now when I try to create a new custom document these screen is blank and doesn't give me the options needed to create the specs I need. I tried uninstalling and reinstalling again, but no luck.
1 vote -
Linear and radial gradient do not stay true to selected color's value
Linear and radial gradient do not stay true to selected color's value
Not an issue in freeform gradient1 voteDo you have the test fil you can share with the team?
Please remove anything sensitive from it and leave only the shape with the gradient. Do not move it into another doc or make sure it uses the same color mode as the original document does.
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Suddenly I can't seem to open or create new files in Illustrator.
when I tried to launch and run my ai files and trying to create new files, the application will just hang and nothing happens. I've uninstalled and re-install but the problem is still the same. It was still working fine 2 days ago. I need a solution fast because I have deadlines to meet!
1 vote -
Where is the Polygon tool in Illustrator V24.3???
Hi Illustrator Team,
Where did you guys hide the Polygon toold? It is not in the extensive option under Rectangle tools.
All I am seeing are:-
Rectangle,
Rounded rectangle tool
Ellipse Tool
Star Tool
Flare Tool1 vote
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