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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7470 results found

  1. my mouse doesnt work only while i use AI

    Last time I was online my mouse cursor stopped working.
    Today it is still doing the same. It works everywhere else but not in AI.
    Its harder to work without seeing what Im touching.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  2. Cannot move type!!!!!!

    I cannot move any of the type that i type and i also cannot select the type that i just typed..... I am extremely annoyed with these updates...... Why can i not moved type? Why as soon as i have typed a word, can i not then select that same type???

    1 vote

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  3. Lost Work. Work not in cloud

    I worked on a file for an hour Saturday, 10/24 and it isn’t there today. I’m working in the Beta version of Illustrator for iPad. I’ve never had a document not automatically save to the cloud. I also checked my creative cloud and it wasn’t there either. The beta version of Ai for iPad is not a separate app from the public version. I can only have 1 version on my iPad at a time. I really wish the beta was a separate app so I could have both versions. Now I can’t work in it at all for fear…

    1 vote

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  4. Falsche nummer übername beim Option "Neu färben"

    Wält man mehrere Objekten mit unterschiedlichen Farben im Illustrator und will die ändern mit Option "Neu färben".
    Neu färben > Erweiterte Optionen...
    Danach schalte ich auf "Zuweisen" (rechts von "Bearbeiten"). Damit sehe ich alle benutze Farben als liste. Unten gibst 3 Scrollbalken "H", "S", "B". Zu jede Scrolbalke steht ein Eingabefeld für präzise Zahlen Eingabe.

    Wen man wählt einen von dieser Feld "H", "S", "B".
    Schreibt dort ein neues Zahl
    Danach wechselt Fokus auf ein andere Feld "H", "S", "B". damit Eingabe übernommen wird.
    Jetzt nähme ich ein andere Farbe aus der Liste
    Der Feld wo ich mein Maus Fokus…

    1 vote

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  5. 1 vote

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  6. Zoom Tool - Modifier key doesn't work

    v. 25 2020, Mac OS X version.

    Modifier key not working for Zoom tool (magnifying glass). Steps to reproduce:

    1. Select Zoom tool.
    2. Move over dartboard, hold down Option key.
    3. Zoom tool changes to Pan tool.

    Currently, there is no way to zoom out with the Zoom (magnifying glass) tool.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  7. Permanent side scroll

    When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.

    2 votes

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  8. 2 votes

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  9. Impossible de travailler sur mon espace de travail

    Bonjour j'utilise un macbook pro 16'. J'observe une incapacité à travailler sur mon plan de travail depuis sa mise a jour.

    Dès que je veux utiliser le pinceau ou même écrire sur le plan de travail, il disparait et devient une grande page blanche. Urgent.

    1 vote

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  10. Illustrator 25.0 color not right

    This is NOT an IDEA it's a bug.
    Colours in the newest version of illustrator are wrong.
    Attached is a screen grab of the file in 25.0 and work uploaded from the same file (previous version) on a web site. We've been through all this before with previous updates… why such shocking inconsistency with a professional product?!

    2 votes

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  11. Random line weight changing with rectangle shapes

    Since I updated to the latest version of AI (24.3) my operating system will support (Mac Pro [late 2013], Version 10.13.6), I keep running into this issue. After I create a rectangle using the rectangle tool, which I always keep at 1 px weight, sometimes the line weight randomly lowers to a percent like 0.63 px. This has happened when I duplicated the rectangle, or changed it's pixel dimensions in the Transform menu.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  12. 1 vote

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  13. SVGs opened in Illustrator don't include blend modes

    I created an SVG in Illustrator that has some layers using the blend mode "overlay". I export out the SVG and it looks perfect. If I open that SVG in Illustrator it turns the blend modes into "normal" instead of "overlay".

    2 votes

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  14. Crash on 'Delete Layer Style'

    Every time I try to delete a layer style in the appearance panel, the software crashes.

    Running latest version of AI (CC 2021)
    OS is latest version of Windows 10 Pro

    Doesn't do it in previous versions.

    4 votes

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  15. 2021 - Initial screen

    A4 format does not open on the initial screen. Thankful;
    Alexandre Neves.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  16. Removed CS6.5 Illustrator and deleted the file I had worked on

    Removed CS6.5 Illustrator and deleted the file I had worked on.
    How dare you kill my work.

    Where can I download the CS6.5 Illustrator, I might cancel my monthly service.

    1 vote

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  17. Window, Control has disappeared

    Under 'Window', under 'Control', the Control bar does not appear at the top of my workspace, as it did in all prior versions of Illustrator.
    Did it accidentally get deleted? Can this be fixed? Please help! thank you!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Brush strokes get displaced from their paths in large canvas documents

    I found a bug that affects the placement of stroke art in relation to its stroke path. When creating a document that needs a canvas that's larger than 227" it results in paths being offset from their original path without any additional effects. When creating a document that has a 227" canvas the stroke art is correctly aligned to their path.

    28 votes

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  19. Panel "propiedades" en ingles

    Hey, formatee mi pc, volví a instalar todo mi pack adobe. Antes tenia el Illustrator 2020, y ahora tengo el 2021. Lo que sucede es que el panel "propiedades" aparece todo en ingles. Con la versión anterior esto no sucedia.
    Todo lo demas esta en español, la verdad es bastante molesto, ya que si bien tengo manejo básico de ingles, hay palabras como estas que no las entiendo y dependo de estar usando traductor a cada momento.

    1 vote

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  20. Why won't the attached svg open?

    All the icon svg paths in the polaris icon system won't open in illustrator. It seems to be valid svg and renders in the browser just fine. It also won't open in XD.
    https://polaris-icons.shopify.com/

    1 vote

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