8132 results found

1. Partially read the file disappears with legacy format

   In Illustrator 25.2.3, myself, my client, his colleague, and their client, all run into a nasty bug where some ai files will not open.

   The dialog saying Illustrator could only partially read the file will appear and the file can't be recovered properly. Sometimes the file(s) can be opened on a second attempt, but, we have found that only by saving the files in Legacy format, will this bug disappear and the files are usable once again.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Mac OS Save As file name highlight bug

   Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

   Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

   Also, in Illustrator, the sometimes Save As does not highlight the file name at all AND the escape key does not dismiss the dialog box. Double bug!

   Here are screen shots of the errors, with Photoshop doing the correct behavior and being the winner:

   Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

   Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

   Also, in Illustrator, the sometimes Save As does not highlight the file name at all… more

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi All ,
   Thanks for reporting the issue . The issue has been fixed in 12.1 Monetary OS .
   Regards,

   Ankit Goyal
   Illustrator team

3. When saving as PDF, downsampling does not function for images that are part of a transparency mask

   Windows 10 - Illustrator CC Desktop

   How to create issue:

   Place a linked image. Use linked image with another object to create a transparency mask. Save as PDF. Adjust downsampling options. View created PDF with a PDF viewer and see that the image did not get downsampled. Also, look at file size of created PDF.

   Release the transparency mask and resave with all other variables identical to other saved file. Open the file in a PDF viewer and see that it is properly downsampled. Also, look at file size and see that it is smaller than the other created PDF.

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4. パスの線(丸形線端)を分割･拡張すると端が切れる

   カーブしているパスの線(丸形線端)を分割･拡張すると端が切れます。

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   Under Review  ·  PCM Maro responded

   製品フィードバックへのご協力ありがとうございます。

   ご報告いただいた問題が再現できました。
   追跡調査を行います。

   情報のアップデートがありましたら、こちらでご報告いたします。

   よろしくお願いいたします。

   Illustrator チーム

5. Beim Öffnen einer PDF werden Textzeilen in Pfade umgewandelt

   Meistens wenn ich eine PDF-Datei in Illustrator öffne, gibt es die Meldung, dass die Schrift in einen Pfad geändert wird. Jetzt habe ich herausgefunden, dass der Grund dafür ein Fehler mit Ligaturen ist. Wenn Ligaturen wie fl oder fi verwendet werden, kommt diese Meldung.
   Es scheint, dass Illustrator die speziellen Glyphen nicht erkennen kann. Wenn keine Ligaturen in der PDF-Datei vorkommen, öffnet Illustrator diese problemlos und der Text ist editierbar.

   Wolfgang J. Kremer
   Mac Pro 5.1, OSX 10.14, Creative Cloud

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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6. Convert to Artboards doesn't work when on the layer exists a repeat grid object

   I make a regular rectangle and try to convert it to artboard and get the attached error. If I put that rectangle on another layer, doesn't contain a repeat grid object it works.

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   1 comment  ·  Repeats  ·  Delete…  ·  Admin →
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7. Illustrator Background Flickering

   Hey all.... I'm getting a very annoying flickering background in illustrator CC 25.2.3 as I roll the cursor around.

   It stops when I turn off GPU performance but I'd ideally like to have the best performing Ai as possible...other wise what's the point ey?

   MBP spec:

   10.15.7

   MacBook Pro (16-inch, 2019)
   2.3 GHz 8-Core Intel Core i9
   64 GB 2667 MHz DDR4

   AMD Radeon Pro 5500M 8 GB
   Intel UHD Graphics 630 1536 MB

   Very Annoying as this MBP is brand new

   Anyone had the same thing?

   5 votes

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. The new simplify tool can't handle many lines

   The new simplify tool makes Illustrator freeze when I try simplify contour lines in Illustrator that I used to do without any problem with the old tool. I've been waiting for 10 minutes now without any response from the app.

   I'm using the latest Illustrator version (2021) and the tool is not working. Since the tool doesn't give you a dialogue box to press cancel or anything, it seems that I have to force quit Illustrator. This happens to all my files since they are pretty complex. No problem with old tool.

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   10 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. Direktauswahlwerkzeug funktioniert nicht

   Direktauswahlwerkzeug lasst sich nicht verwenden. Für die Programme bezahle ich ca 59 Euro monatlich, damit ich auf Illustrator verzichten muss. Per Mail und Telefon kann man niemanden erreichen. Eine Schande.

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10. Gaussian Blur Bug Changes Appearance Between Different Versions

    This is a major flaw!

    We have an Illustrator file created in CC 2019 (23.0.6), it contains a PSD element that has a gaussian blur effect applied to it in Illustrator, set to a radius of 9 pixels, this produced a subtle blurred appearance. The file was then sent to a printer for test printing where they are using Illustrator CC 2021 (version unknown) and when they open the file the object becomes very blurred, completely changing its appearance.

    I've managed to replicate the bug using Illustrator CC 2020, the object's radius blur effect changes to 9.021 pixels and the appearance becomes very blurred, see images attached*. FYI the raster effects matched in both versions of Illustrator, nothing was changed at all when opening the file.

    Unfortunately the printer didn't check the PDF we supplied to see if it matches the appearance and our client was not happy when he received the proof.

    *Please note that in the 1st screenshot, I haven't got 'Preview' ticked but the appearance is correct.

    This is a major flaw!

    We have an Illustrator file created in CC 2019 (23.0.6), it contains a PSD element that has a gaussian blur effect applied to it in Illustrator, set to a radius of 9 pixels, this produced a subtle blurred appearance. The file was then sent to a printer for test printing where they are using Illustrator CC 2021 (version unknown) and when they open the file the object becomes very blurred, completely changing its appearance.

    I've managed to replicate the bug using Illustrator CC 2020, the object's radius blur effect changes to 9.021 pixels and the… more

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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11. UIスケールはどこ？

    V25.2.3
    環境設定＜ユーザーインターフェース
    UIスケールスライダーが出てくると想定
    スライダー見当たらす。
    印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。

    3 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  PCM Miyuki responded

    Illustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。

    いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。

    しばらくお待ちください。

    
    

    どうぞよろしくお願いいたします。

    Illustrator チーム

12. クリエイティブクラウドが、しばらく使わないとログアウトされてしまう
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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品版へのフィードバックへのご協力ありがとうございます。

    ご報告いただいている「クリエイティブクラウドがログアウトされる」という問題は、Creative Cloud デスクトップアプリケーションのことでしょうか？

    そのような問題に関しましては、ユーザー情報などの関係もございますので、カスタマーサポートへお問い合わせください。

    お手数をおかけいたしますが、よろしくお願い申し上げます。

    Illustrator チーム

13. Pencil Tool creating too many anchor points

    I'm drawing over path with the pencil tool (Wacom tablet)
    Older version of Illustrator was smoother more accurate and natural flowing. Now creates jagged lines.

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14. 3D wire frame is really strange

    Can somebody check it, would be nice if someone did it professionally. The lines around the globe are not as they should be.

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15. Links panel expands uselessly to the right

    Make the addresses in the links panel wrap inside the width of the panel as set by the user. As it is, if the address is long we lose site of the tools (relink, go to, edit, etc) of the right side of the screen and have to drag the panel back into view. Please......

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16. Issue with Adobe Libraries color swatches not the same in each file for Illustrator/InDesign

    There is an issue with Adobe Libraries color swatches when added to illustrator or Indesign files are not the same in each file for Illustrator/InDesign.
    I made a master Brand color palette for the Marketing team to use for all.
    The issue is that when I add the a color swatch from the Master Color Swatch Library it changes the RGB numbers in the local illustrator or InDesign file.
    Other team members have experienced the same issue.
    The goal is to create one brand color swatch library that multiple departments and teams within each department can use. The design team noticed this issue and have to manually change the swatches to the correct RGB numbers for each swatch. When the Illustrator file is created in CMYK, the RGB color swatches are not translated exactly in RGB as in the color swatch library.
    When the new illustrator file is created in RGB color space, most of the time it does a perfect import of RGB color swatches from the master color swatch library. However, sometimes, it does not do an exact color swatch import.

    There is an issue with Adobe Libraries color swatches when added to illustrator or Indesign files are not the same in each file for Illustrator/InDesign.
    I made a master Brand color palette for the Marketing team to use for all.
    The issue is that when I add the a color swatch from the Master Color Swatch Library it changes the RGB numbers in the local illustrator or InDesign file.
    Other team members have experienced the same issue.
    The goal is to create one brand color swatch library that multiple departments and teams within each department can use. The design team… more

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    1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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17. Placed strokes don't save scale once embeded

    If you place an AI file with strokes, scale the placement and then embed the link the strokes go back to their original size before the scale. The strokes view the correct size until you embed it.

    Scale strokes & effect is checked in the scale window and in the prefs. Any other setting/pref that can fix that? or is this just a bug?

    AI Version 24.1.1

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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18. illustrator beta 25.3.0 password protected pdfs

    I cannot open nor save password protected pdf files.
    Macbook air M1, Big Sur 11.3.1

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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19. Tooltips in Recolor Artwork Panel are Backwards

    It seems to me that the tooltips in the Recolor Artwork panel are backwards.

    The left button's tooltip tells me that that button controls Saturation and Hue, but once selected, the slider's tooltip tells me that it adjusts Brightness, which it actually does.

    The right button's tooltip tells me that that button controls Brightness and Hue, but once selected, the slider's tooltip tells me that it adjusts Saturation, which it actually does.

    If I am misunderstanding something, then the tooltips are at the very least extremely confusing.

    I'm using Illustrator 25.2.1 on macOS 10.14.6.

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

20. Simplify Curve not able to remove anchor points on straight lines

    Ik think the algorithm needs a rework, since it is not able not detect all anchor points on straight lines.

    See screenschots.

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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