Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

8058 results found

  1. Very glitchy system. Fix the BUGS!

    Since the last update it has been very glitchy. Courser is grabbing at incorrect points for the last 4 days. Makes it VERY difficult to execute work that needs completed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Illustrator PDF created with 24.3 sets letter I to overprint

    We process PDF files daily and have noticed that files saved as PDF from Illustrator 24.3 will set overprint on for the letter I

    There are several different examples if you cannot reproduce.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Unable to remove/delete payment method on inactive plan or on active plan

    as a client i am unable to remove/delete my payment method under my account profile for active plan or inactive plan. With data breach news surfacing every now and then, Adode should not save such payment method details. and client/customer should have option to remove/delete the payment method details.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Consistence in editing common values

    E.g. when two HSB colors voth have 100% saturation, a selection containing those objects should allow to edit their saturations simultaneously.

    But Ai leaves the field empty - as if the values where different.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Lineal nach Zeichenflächenänderung von Hoch- zu Querformat nicht angepasst

    Windows 10,
    Illustrator 25.0 (64bit).

    Ich habe ein neues Dokument erstellt in A3. Danach habe ich die Zeichenfläche von Hochformat auf Querformat gestellt, indem ich doppelt auf die Zeichenfläche im Zeichenflächenwerkzeug klicke und das Symbol für Querformat anklicke, danach okay. Die Zeichenfläche wurde gedreht.
    Nun wollte ich Hilfslinien als Rahmen einfügen und habe dazu das Lineal eingeblendet. Ich erwartete, dass das Lineal anzeigt, dass links oben meiner Zeichenfläche sowohl x als auch y 0 ist. Das Lineal hat sich jedoch nicht mitgedreht und die 0 liegt außerhalb meiner Zeichenfläche, nämlich genau dort, wo es länge, wenn die Zeichenfläche im Hochformat…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Export Artboards occasionally exports bleed

    I'm using Windows 10, up to date as of 8th Nov 2020.

    I have a new file, 85mm x 55mm. set up with a 3mm bleed. When attempting to export a JPG or PNG without the bleed (so, only the artboard visible) it still outputs the bleed area. I have tried exporting for screen, exporting with the 'Use Artboards' box both checked and unchecked. I have even reset my Illustrator preferences. No idea why this is suddenly not working in V25.0

    I also get an error when attempting to export at 300DPI, which has never been an issue in the…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Text Box (Dash) Issue

    1. Apple MacOS Catalina. Adobe Illustrator 2021.
    2. Create text box. Choose a font and start typing, then type a '-', then if changes your font. (When typing in a font box on Illustrator, when you type a -, it goes back to the default font. I don't know why but I have had this bug for a few weeks now.)
    3. To keep writing in the same font.
    4. It changes the font.
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. tab no longer toggles panels

    Mac OS High Sierra 10.13.4 and Illustrator 24.3 : I recently updated to 24.3. Several problems now I've encountered. Pressing Tab btn no longer toggles the panels on and off. Pressing the F key no longer provides me an isolated view with black background. No visual indication any longer of document saving on already opened document that has been saved.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. illustrator 2021 stuck on initializing on mac

    illustrator 2021 stuck on initializing until I restart the whole system on mac. I have the latest version

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Launch  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Illustrator no longer displays the window with the save progress bar when saving

    Recently updated to Illustrator 24.3. Thanks for fixing the shift - anchor point issue. Unfortunately it appears Illustrator is no longer providing any visual feedback upon saving the document. (Apple+S) This is regarding open documents that have already previously been saved. I use to get a status bar along with % save was at as it progressed. Now there is nothing to indicate the document is saving.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Export for screens

    I just realised that "Asset Export" doesn't retain the CMYK colour mode. This is a huge problem. All the time I've been exporting the PDF's from my CMYK working colour mode, only to discover that my PDF's have been converted to RGB instead. Why one earth do you do this?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Curse you Adobe!!

    If you don't include the ability to export files as CMYK from Asset Export, then make the darn PDF, JPG, and SVG easier to export!!!!!!!!!

    Why the heck do you have to make things so **** difficult for your users?! I don't understand you!!!!!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Vector fill shifting when exporting

    I created a fill using vector lines that looks like a quilted look. I arranged the fill in the object to be centered. However, when I either open the AI. file in acrobat or export as png or jpeg the fill vector lines have shifted and are no longer centered. I have tried grouping the layers and locking the layers. THe only thing that seams to work is rasterizing, which I would rather not do in case I need to edit later. Plus, even when I rasterize in high 300dpi the lines don't look clear.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Transform panel shows different size from artboard

    Using Illustrator 2021. Artboard is 60 x 60 cm, my illustration shows in the transform panel as 600 x 600cm. Please help. When I change my art in the transform panel to to 60cm it make it 6cm on my artboard.
    Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. ADOBE ILLUSTRATOR (VERY SLOW) 1 -1.5 MB on FILE OPEN

    -Macintosh HD- 3.6 GHz Quad-Core Intel Core i3- MEMORY 8 GB 2667 MHz DDR4

    GRADIENT RENDERING AND ANY FORM OF EFFECTS ON A VERY BASIC TEMPLATE IS MASSIVELY SLOWING DOWN.... illustrator USING 100% of CPU POWER.
    .
    PROGRAM UNRESPONSIVE MUTLIPLE MULTIPLE TIMES FILE SIZE IS 1.5 MB on disk)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. This operation cannot complete because there isn't enough memory (RAM) available.

    i'm getting this message "This operation cannot complete because there isn't enough memory (RAM) available." I have 64GB Ram and NIVIDIA RTX 3090GPU , it happens when I tried to rotate a shape that has "free from gradient" and inner glow effect with clipping mask.

    I'm using AI version (25.0)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The Stacked Bar Graph tool doesn’t add up correctly in Illustrator 2021.

    I’m designing a publication with lots of data. These figures have to be absolutely correct, since they’re economical and official. I noticed that the Stacked Bar Graph tool doesn’t produce bars of equal length and doesn’t align on the right. There are notable differences even though all my data add up to 100 and have three decimals.

    What a shock, if anything should be correct this is it.

    It’s not about this utterly backward graph tools which are unchanged over the last 20 odd years, it’s not about Illustrator not being able to use multicore on the Mac. None of…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. The new version is terribly slow

    The new ver is very slow. Its taking too long to move objects in a fie, which is pretty heavy 200MB

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Can't see the fint size in the type panel

    Hi, I work in publishing so I need to see the font size in the top bar but all I can see in illustrator 2020 is the stroke size when I choose the T tool. When I watch tutorials I can see they have the type bar across the top but all I have is the character window which is very cumbersome when I need to constantly change the font size. Can you tell me how I can see that type bar? Is it something simple because I just can't figure out how?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Issues

    My text is not showing up from even previous projects. Plus if I copy text from other programs, Illustrator just spools and quits.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Rotate tool

    In illustrator 25 rotation tool doesn't work well. It doesn't remember previous value, and set a random value every time
    Like this
    R-Return or double click on tool

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base