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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8058 results found

  1. pen tool bug

    There is a glich in my adobe illustrator, I cannot select the tools when I select the tools it only shows the icon of pen tool

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. Ipad Pro illustrator top layer select

    Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  3. Some freeform gradients change when selected with one or more other objects

    The problem always seems to affect the same objects and certain color groups. I've attached two pictures: the first shows the gradient I created, the second shows how the gradient changed the instant I selected it with another object.

    Please view this thread, as it includes a complete description of the problem and several photos:

    https://community.adobe.com/t5/illustrator/why-does-an-object-s-gradient-change-when-i-select-or-move-the-object/m-p/11602618?page=1#M252528

    5 votes

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  4. Graphics do not show when document is opened, only in preview

    When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
    My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.

    2 votes

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  5. la pipette n'applique pas les types d'aspect demandés

    la pipette n'applique pas les types d'aspect demandés

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  6. spostare un qualsiasi oggetto

    Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?

    1 vote

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  7. Illustrator 25.0 Locked objects get deleted

    Hey, when selecting and deleting parts of an object the locked objects below also get changed.
    Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
    see Video

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  8. Deleting Effect Causes Crash

    Any time I try to delete an effect from an object, illustrator crashes.

    10 votes

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  9. 1 vote

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  10. Zoom on drag, not after

    Zooming involves pressing the command key and the space bar, and then clicking and dragging the mouse. The speed and duration of the drag is replicated in the zoom on screen. Or so it used to be.
    All of a sudden now, when I click, instead it draws a box, the contents of which then fill my monitor — but only when I release it.
    It used to zoom in on the mouse drag - but now it waits until I’ve completed the box. How do I toggle back to the previous settings?

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  11. Align Object Buttons missing from Touch Bar

    I have a 2016 Macbook pro with a Touch Bar and with this last update of illustrator the align buttons aren't showing up on the Touch Bar when I click on the align icon. "Align to" is showing up but none of the actual align buttons. I used these buttons all of the time and it really speeds up my workflow.

    3 votes

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  12. Illustrator 25 super slow save & crash on deleting FX

    1. It's taking a long amount of time to save even a small file.

    2. Everytime I try to delete an effect (so far any I have tried from the effects menu), the program crashes.

    3. Illustrator lags/freezes between each operation.

    Windows 10 Education

    Intel i7-7700 CPU 3.60GHz
    32 GB RAM
    NVIDIA Quadro P2000

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  13. illustrator doesn't save file!

    illustrator doesn't save file!
    1 - opened the file
    2 - made edits
    3 - saved
    4 - the save indicator showed that the file was saved
    5 - closed the file
    6 - opened the file - changes were not saved !!!!!!

    7 votes

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  14. Artboards’ Heights don’t display correctly

    Some artboards are 200px which is correct. Other's that are similar have a width of 200px and a height of +16k. When trying to manually correct the height, it get's visually smaller than 200px.

    Version 25.0

    1 vote

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  15. AI files opening as old versions

    Illustrator is intermittently not properly saving my files and is opening old versions of the AI file.

    This is my workflow:

    Create design and save AI file. Save PDF file and send to client. Receive amends, open AI file and amend + save. Save PDF file and send to client.

    Repeat until the design is approved.

    At this point I open the AI file and prepare the print files for production.

    However, the AI file is opening as an older version and does not have the latest amends saved. This is costing us £100s in incorrectly manufactured items.

    PLEASE HELP!!!

    3 votes

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  16. Items cannot be centered in artboard

    I am selecting an artboard. Then selecting my item. When I try to center them using Horizontal/Vertical Align Center, my item completely ignores my artboard (and any other artboard for that matter) and positions itself randomly.

    Version 25.0

    This feature is essential for us since we need to center dozens of icons for export.

    2 votes

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  17. Quick Preview on Mac is not Working

    On Mac with the new Big Sur update, my Illustrator files show up as just the Illustrator logo and it does not preview any artboards.

    Also, when pressing the spacebar, a wheel starts turning, then just the logo pops up. There is no file preview it seems after the Big Sur update.

    3 votes

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  18. Repeat not showing in object menu

    The repeat is not showing in the object menu at all. I am updated and I even went to beta, both are not pulling up the repeat button for my adobe

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  19. Eraser doesn’t work if I lock an object behind

    Whenever I lock an object behind the object I am try to erase I can't erase anything. It is a really annoying bug that needs to be fixed.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  20. Page selection when opening a PDF

    This is should be beyond trivial to correct, and there are users all over the place asking for this in a different issue report:

    Please fix the UI for page-selection when opening a PDF in Illustrator!
    Browsing through the thumbnails at the top of the dialog should automatically select that page to open below. It is bad UX to scroll through the pages to find the one that you want and then have to manually enter it below---I can't think of a single reason to have these UI elements disconnected (as they presently are), and there's no reason not to…

    3 votes

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