7468 results found

1. Layer

   I think the layer colors are wrong. In the following snipped, the purple ellipse and blue rectangle are assigned the color green in the UI but they really belong to the red layer.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Changing/removing "View using GPU/CPU" does not take effect.

   I use the command + e shortcut for another function, but no matter how many times i remove or change this shortcut from "View using GPU/CPU" it immediately reverts back.

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   10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It got resolved by assigning the new shortcut for 'View using GPU/CPU' / removing the old. Can be treated as a solution, but it’s still unclear how Illustrator allowed two identical hotkeys exist at the same time (usually a warning gets displayed, and the older command gets blanked). So if anyone has the same problem — please comment.

3. RGB black from Indesign translates to CMYK black in Illustrator upon Copy + Paste

   This is a bug and not an idea:

   What I copy RGB black (0,0,0) vector artwork from Indesign to paste into Illustrator, the artwork always pastes in with a value equivalent to CMYK black (0,0,0,100). The copy/pasting is happening from one RGB document to another ("Web" document in Indesign / "RGB" document setup in Illustrator).

   Please fix!

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   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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4. Illustrator 2020 v24.1.1 - "Real-Time Drawing and Editing" can't save new symbol

   I tested the new Real-Time Drawing and Editing feature today and found that once I finished my drawing, dragging it over to the Symbols pane to create a new symbol as I normally would resulted in the attached error.

   This was the first bit of work I had done since enabling this new feature so I suspected it was the cause and I moved on to two other projects to confirm. One of those worked correctly - the simpler project - and the other did not. So two out of three drawings could not be turned into symbols, and the error message gives no indication of what exactly it doesn't like about my output.

   I still hit this error after saving my files, restarting Illustrator and trying again. Disabling "Real-Time Drawing and Editing" fixes this right away and I'm able to use Illustrator as I always have.

   All of these projects are relatively complex technical drawings but nothing unreasonable, and certainly simpler than what a lot of folks in the community crank out.

   Please let me know if there's any more info that would help.

   System details:

   Illustrator version 24.1.1
   Windows 10 Enterprise, build 17134
   Lenovo Thinkstation P520c
   Intel Xeon W-2133 CPU
   32GB RAM
   NVIDIA Quadro P4000, 8GB. Driver version 440.97

   I tested the new Real-Time Drawing and Editing feature today and found that once I finished my drawing, dragging it over to the Symbols pane to create a new symbol as I normally would resulted in the attached error.

   This was the first bit of work I had done since enabling this new feature so I suspected it was the cause and I moved on to two other projects to confirm. One of those worked correctly - the simpler project - and the other did not. So two out of three drawings could not be turned into symbols, and the… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue.
   We are able to reproduce this issue and investigating this further.

   Regards
   Ankit Goyal

5. In Legacy "File New" Interface can't change Name from Untitled-1

   On Illustrator CC 24.1.1 (64bit) on Windows 10 v1909 using the Legacy "File New" interface from the home screen on a fresh launch it is impossible to change the value of the file name. It shows as selected text, yet typing, reselecting, hitting delete and backspace all do nothing to change the text from "Untitled-1".

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   0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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6. when highlighting text and shift + eye dropping to get text colour only

   This action produces random results (like the text has two colours on it)

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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7. Save As and Save

   I open an existing file, make edits and either Save As or Save (ctrl+s). A dialog box says the file couldn't be saved because of various possible reasons which none of are true. I immediately try to Save As or Save (ctrl+s) after closing the dialog and the save is successful. This happens 99% of the time since 24.0.1 (possibly sooner).

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Cannot select or move a stroke with the direct selection tool

   I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.

   I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection by path only" is not selected. Any help to get the program to actually work is greatly appreciated.

   MacOS Catalina 10.15.3
   Illustrator 2020 version 24.1.0
   This also happens on my computer at work, which is running the same version of illustrator.

   I created a square. I tried to select one edge of the square to alter the shape. The direct selection tool would not select the stroke. It was a 1 point stroke. No matter which mode I used (outline or preview) it would not select the stroke.

   I expect the direct selection tool to be able to select a stroke so that I can move it. This is not happening. Well, it does happen, eventually, but only after about 30 attempts. It should only take one attempt. And, no, changing the the selection tolerance does not help, and "object selection… more

   5 votes

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. Illustrator and InDesign crashing multiple times a day

   I have a weird crash — many but not all times I step away from my Mac (2020 MacBook Pro 16" running Catalina; 64GB RAM, AMD Radeon Pro 5500M 8 GB; Intel UHD Graphics 630 1536 MB), Illustrator goes down (and often, InDesign as well). I'll come back and wake up the machine and am greeted with system crash messages. The crash message seems to be related to Dispatch queue. Is it possible this is tied to sleep functionality, or perhaps a GPU issue? Would love to resolve this.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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10. bug: Artboard name doesn't stick when pasted in directly in the artboard list

    The artboard name does not always stick when entering it in the following manner:
    - in the artboards panel create a new artboard via the [+] icon
    - double-click the title to be able to edit the name
    - paste in the name
    - hit enter

    The name shows in the panel, but when clicking the artboard icon at the right of the name the artboard settings panel opens with the old name still showing. If not editing the name here also the name will revert back to the old name after opening and closing another file.

    The video shows the above. Note the screenshot shows some artboards on the left with just a number while on the right they have a name as well.

    Illustrator 24.1 on MacOS 10.14.6

    The artboard name does not always stick when entering it in the following manner:
    - in the artboards panel create a new artboard via the [+] icon
    - double-click the title to be able to edit the name
    - paste in the name
    - hit enter

    The name shows in the panel, but when clicking the artboard icon at the right of the name the artboard settings panel opens with the old name still showing. If not editing the name here also the name will revert back to the old name after opening and closing another file.

    The video shows… more

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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11. Shape Builder deletes line sections that should stay.

    I have a complex design with a bunch of overlapping parts and I'm trying to use shape builder to connect sections together. when I select all my lines, then start to build my shapes, it will start deleting lines that are not part of the shape I'm working on. Usually these lines are part of the line I'm working on, but outside of the shape I'm trying to build. The lines aren't highlighted while I'm selecting the pieces of the shape, but disappear anyway. I have tried breaking the line between the shape I'm building and the lines that I don't want deleted, but they still disappear.

    I have a complex design with a bunch of overlapping parts and I'm trying to use shape builder to connect sections together. when I select all my lines, then start to build my shapes, it will start deleting lines that are not part of the shape I'm working on. Usually these lines are part of the line I'm working on, but outside of the shape I'm trying to build. The lines aren't highlighted while I'm selecting the pieces of the shape, but disappear anyway. I have tried breaking the line between the shape I'm building and the lines that I… more

    2 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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12. Scrolling or zooming causes deselection of objects

    Steps to reproduce:
    1. draw a rectangle
    2. Use the mouse to select ONE of the corners' radius handle (the bullseye handle inside the corner)
    3. Move the mousewheel to pan (or zoom) a small distance.
    4. The bug happens here! The corner radius handle is no longer selected, and dragging the handle now affects all four corners. This is no good if you want to have only one corner radiused. I only noticed this recently so I think it's a newly introduced problem.

    Panning or zooming should NOT affect the selections that the user has made.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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13. Font Family List Search Function

    Font search function update a while back has 2 big issues.

    1: The font family list sends you back up to the top when you want to find a new font. It used to send you to where that font lived in the list. Instead, it sends you back up to the top to "recent fonts."

    2: When you search by typing in the font name ie: "helv..", you are given ever font style & weight in that family. It used to just list them out with little carrots next to the names and indicated how many styles it had with a (##).

    Please allow users to revert back to the old font family list.

    Font search function update a while back has 2 big issues.

    1: The font family list sends you back up to the top when you want to find a new font. It used to send you to where that font lived in the list. Instead, it sends you back up to the top to "recent fonts."

    2: When you search by typing in the font name ie: "helv..", you are given ever font style & weight in that family. It used to just list them out with little carrots next to the names and indicated how many styles it had… more

    3 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. font kerning

    The kerning between the letters "F" and "i" is not working in illustrator whichever font I use. It works in Indesign

    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Survey Request

    The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.

    3 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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16. The input fields and dropdowns get visual artifacts and then illustrator crashes sometimes after that.

    The text boxes and dropdowns get visual artifacts - resizing illustrator causes ui to disappear until you hover over it, and then illustrator becomes unresponsive or crashes after that.

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    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Text cursor too thin to see

    Editing text in Adobe Illustrator CC2020 has become harder than the previous version I was on, CS5.5. I produce infographics. Text is a vital component. It's harder now than ever before because Adobe has made the text cursor bar so thin, it's barely visible.
    I'm using the latest CC2020 on the latest Catalina macOS on a 2019 27-in 5K iMac. Is it the 5K screen that is affecting the cursor? Please, Adobe, just thicken it up by a pixel or two. Currently it's so thin, it's hard to find it when editing text.

    19 votes

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    13 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    If tweaking the Preferences > User Interface > UI Scaling slider does not help to solve this problem, please make some screenshots or a short video of the problem, and post in a reply, along with your exact specs for the OS and the monitor used, for the team to try to reproduce it.

18. text wrap not working AGAIN

    text wrap not working AGAIN

    24.1

    Mac 10.13.6

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. BUG: Illustrator 24.1 - Save As dialogue box - Format drop down menu freezing

    Intermittent freezing when saving as PDF, etc

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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20. Stacked objects throw off smart align

    Stacked objects throw off smart align! so frustrating! Won't even align to the document bounds.

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    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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