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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7415 results found

  1. font kerning

    The kerning between the letters "F" and "i" is not working in illustrator whichever font I use. It works in Indesign

    3 votes

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  2. Survey Request

    The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.

    3 votes

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    2 comments  ·  Other...  ·  Admin →
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  3. The input fields and dropdowns get visual artifacts and then illustrator crashes sometimes after that.

    The text boxes and dropdowns get visual artifacts - resizing illustrator causes ui to disappear until you hover over it, and then illustrator becomes unresponsive or crashes after that.

    2 votes

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  4. Text cursor too thin to see

    Editing text in Adobe Illustrator CC2020 has become harder than the previous version I was on, CS5.5. I produce infographics. Text is a vital component. It's harder now than ever before because Adobe has made the text cursor bar so thin, it's barely visible.
    I'm using the latest CC2020 on the latest Catalina macOS on a 2019 27-in 5K iMac. Is it the 5K screen that is affecting the cursor? Please, Adobe, just thicken it up by a pixel or two. Currently it's so thin, it's hard to find it when editing text.

    19 votes

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    If tweaking the Preferences > User Interface > UI Scaling slider does not help to solve this problem, please make some screenshots or a short video of the problem, and post in a reply, along with your exact specs for the OS and the monitor used, for the team to try to reproduce it.

  5. text wrap not working AGAIN

    text wrap not working AGAIN

    24.1

    Mac 10.13.6

    2 votes

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  6. 1 vote

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  7. Stacked objects throw off smart align

    Stacked objects throw off smart align! so frustrating! Won't even align to the document bounds.

    1 vote

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  8. Text element with multiple paragraph styles & colors turns white when adding used colors

    I have a text element with two paragraphs and have assigned a style to each paragraph. One paragraph style is a different color, for emphasis.

    When I go to Swatches (palette) > Add Used Colors, all of the text turns white (invisible against a white artboard) and a swatch named "K=0" is added to the swatches palette. This can be avoided by setting all Paragraph Styles to black or no color and using Character Styles to apply color, but that's not really how the styles are supposed to work.

    If the paragraph and character styles ever are fully functional in

    1 vote

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  9. "Double Click To Isolate" preference does not work

    Using the direct selection tool to try and double-click your way to grabbing a grouped object within another group of grouped objects fails. It simply doesn't select any of the other elements. This is a paralysing bug that may well see me dumping my CC subscription and going back to Illustrator CS5 or 6. From what I read, this bug is old so why hasn't Adobe fixed it?
    Attached is the file with the bug. Try double-clicking the green nodes on the chart with the direct selection tool. It should grab all the dots. Then expand out and grab the…

    1 vote

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    3 comments  ·  Isolation  ·  Admin →
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  10. Unable to change language

    Windows 10, CC2020.

    I am unable to change the Installation language of Illustrator. No matter what I do it always installs itself as English (International). I am trying to change it to Norwegian to record a tutorial. This often happens, but with CC apps it is **** to efficiently try to change app languages. Fiddling with obscure settings files, renaming folders, reinstalling applications, or sometimes being forced to reinstall every single CC app and do a complete cleaning of the system.

    IT SHOULD BE A SIMPLE LANGUAGE DROP-DOWN IN PREFERENCES. /rant

    What I have attempted:

    1. I created a new Windows…
    3 votes

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  11. プロパティパネルだけが英語表記になってしまう。

    プロパティパネルが英語表記になってしまう。
    プロパティパネル以外は日本語表記のまま。
    環境設定やAdobeCCの設定を確認しても、言語の欄は日本語になっいる。

    78 votes

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  12. Pathfinder

    EVERY TIME I try to use the Unite function on the pathfinder, I end up with the spinning wheel of death.

    2 votes

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  13. "Not Compatible"

    I have a MacBook Pro, El Capitan 2015. The Adobe Suite is now saying all of my apps are "Not Compatible". I tried restarting my computer and the Adobe system multiple times. I was on the phone for over 3 hours with Adobe, no help, just said my computer is too old.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  14. Clipping Mask Wont Work on version 24.1.1

    Everytime I walk through what is on your clipping mask page nothing works to create the mask on this new update. You Broke Something. Please fix it

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. Pinch to Zoom not working

    Seems this issue has been beaten to death with no resolution...Pinch to zoom and two finger panning does not work for me. I am using a Dell XPS 15" 9570 with everything updated. Macbook does this feature flawlessly however not on windows. I know I am not the only one. PLEASE fix this issue.

    3 votes

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  16. Cannot use the Script in Illustrator 20 for Mac to create PDFs

    I used to save all my ai files in Illustrator as PDFs and SVGs using the SaveDocsAsPDF and SaveDocsasSVG. The SVGs work but the when I go to open up the PDFs I get the error message attached. So now I have to go into each ai file and save it manually as a pdf. It takes a lot of time when you ave 30+ files.

    1 vote

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  17. Crashing, can't open

    Illustrator crashes everytime I try to open it, whether opening a file or just the app. I have tried reinstalling it. I am using a brand new Dell computer (Windows 10 Pro, Illustrator version 42.1.1).

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  18. Typos in menu

    Typos in the Layers' hamburger menu "grpahics" instead of "graphics"

    1 vote

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  19. Can't open eps file with error that my copy out of date but if I have cloud version how can it not be latest version of illustrator?!

    Win 10 with CC subscription

    Can't open eps file on Illustrator, says my version not current enough. I pay for monthly cc subscription so wouldn't I by definition be on the latest?

    1 vote

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  20. File Save Incomplete?

    I was working on a file for about 8 hours yesterday and was continuously saving it. The autosave was also triggering throughout my work.

    However, when I started Illustrator today, the file is completely unchanged from its state on Monday. The thumbnail in the Home menu shows my progress from last night, but the file itself only contains the old data.

    There have been no other save issue on that disk. I was able to save an XD file's progress in the same directory — at the same time — last night (shown in attachment) before shutting down my PC.

    1 vote

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