Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8152 results found
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The work area moves by itself
The workspace moves by itself, I can't stop it, the arrows for moving in the program don't work, it's impossible to work in Adobe programs
1 vote -
プレビューを終了できません。指定した処理を実行できませんでした。
プレビューができない。
ショートカットキーでグループ解除を繰り返し行っているとアートボード以外がすべて黒塗り状態になりAi操作不可能、反応なしに（Windowsキーからweb等は開けPCは正常に動く）。PC再起動でファイルは開けたがプレビューが出来ない状態（線画）CPUアウトラインになる。PC再起動とAi再インストールを繰り返し行う。
表示操作 ショートカット操作でプレビューを行うにもプレビューを終了できません。指定した処理を実行できませんでした。と出て改善しない。OS: Windows11 Pro Intel 1265h RAM32G
アプリのバージョン再インストール前: Illustrator CC 2023 ver.282 votes -
Align to artboard can't change to Align selected objects
The default Align Artboard button cannot be changed to Align selected objects.
The version I am using is 28.0, mac system. I can't perform the point alignment operation, it will automatically perform the 'Align Artboard' function. 'Align' is a frequently used feature, so please fix it as soon as possible. Thanks1 vote -
グループ解除のエラー
データ作成中にグループ化したデザインをグループ解除を行なっても複数回行わないと解除されなくなっております。以前はデザイン全体を囲わなくてもグループ化されたデータを選択でも解除が1度でできております。1度で解錠できるように設定を見直していただきたい
1 vote -
Text to Vector prompt doesn't work
When I write a prompt and hit 'generate', the bar loads as normal but then produces an error message saying, "Something went wrong, try again".
This also doesn't work for the sample prompts provided by the program.2 votes -
「Illustratorの編集機能を保持」の不具合？ / trouble of "preserve illustrator editing capabilities"
１．OS / version
OS: Windows 10 Pro
version: 28.0 (64bit)２． 問題が発生したときに実行していた手順
Steps taken when the problem occurred(1) ファイル編集
Edit file
(2)「別名で保存」（ファイルの種類：svg）
"Save As" (file type: svg)
(3)「svgオプション」で「Illustratorの編集機能を保持」を選択
Select "preserve illustrator editing capabilities" in "svg Options"
(4) Illustratorを閉じる
Close Illustrator
(5) 同じファイルをIllustratorで開き、編集
Open the same file in Illustrator and edit
(6)「保存」（上書き）
"Save" (overwrite)
(7) Illustratorを閉じる
Close Illustrator
(8) 同じファイルをIllustratorで開くと、エラー発生&編集機能破損？
When the file was opened in Illustrator, an error occurred and the editing function was corrupted.最初の保存の時点で「Illustratorの編集機能を保持」を有効にして保存していたのに、編集や上書き保存をしているうちにIllustratorの編集機能が保持されなくなってしまっていると考えています。
３． 想定していた結果
編集機能が保持されている
エラーが発生しない４． 実際の結果
編集機能が壊れている
「フォントの問題」がでる。1 vote -
Error al procesar la apariencia de objeto al momento de aplicar el efecto 3D
Al momento de aplicar el efecto 3D a un objeto, me aparece "error al procesar la apariencia de objeto". Ya intenté volver a instalar Illustrator y otras sugerencias, pero el error persiste. Aclaro que antes si me funcionaba, y de un momento a otro dejó de hacerlo.
2 votes -
Illustrator 2024(28.0)でブラウザなどから直接貼り付けるとハングする画像がある。
macOS 14.1.1 MacBook Pro 2019 eGPU使用
28.0 発生
27.9 発生しない問題の発生
ブラウザやOffice系の画像をコピーペーストまたはDrag'n'DropでIllustratorのアートボードに貼り付けるとレインボーカーソルが発生しハングする。問題の再現性
「外部GPUを優先」時に発生、チェックを外すと起きない。アプリ側が『新しい Retype 機能を使用して画像内のテキストを編集します。』の表示をしようとした時の「外部GPUを優先」時の不具合か?
1 vote -
GPU Compatibility Issue
GPU is not compatible with Illustrator version 28.0
Following is the report showing no conflict:
System Components:
Operating System Windows v.10.0.22631.1
No conflicts to report.Video AMD Radeon RX 6800M v.31.0.22023.1014
No conflicts to report.Video AMD Radeon(TM) Graphics v.30.0.15020.1001
No conflicts to report.Audio AMD High Definition Audio Device v.10.0.1.30
No conflicts to report.Audio AMD Streaming Audio Device v.1.0.0.9
No conflicts to report.Audio ASUS Utility v.3.0.4.0
No conflicts to report.Audio Realtek(R) Audio v.6.0.9394.1
No conflicts to report.Audio Voice Changer Virtual Audio Device (WDM) v.1.0.0.1
No conflicts to report.Network MediaTek Wi-Fi 6 MT7921 Wireless LAN
…1 vote -
SVG embedded images not showing up in 2023 version
I am having an issue with reopening an already-saved .svg file, with an embedded image in the file. The image is not showing up when I re-open it in Illustrator 2023. This has me thinking that I did not save the svg correctly - choosing for the image within the svg to be embedded - when I go to File<Save As<SVG. But when I go to check the same file in Illustrator 2022 or in Inkscape, the embedded image is in fact there.
So this makes me think this is an Illustrator 2023 bug?1 vote -
Preview checkbox in swatch options does not enable the first time it is checked
The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:
- Create an object and apply a swatch to it.
- With the object selected, double-click the swatch to open the swatch options.
- If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
- Tick the 'Preview' checkbox
- Adjust the swatch using the colour sliders
Result: the object does not change on canvas to reflect the swatch definition while the window is open
Expected result: the object changes on canvas to reflect the swatch definitionUnticking 'Preview'…
4 votes -
Pencil drawing tool expanded menu doesn't work on Mac desktop Version 28.0
Correct problem with the pencil tool.
1 vote -
The "Placement options" in the document have been replaced with the computer's final settings
I placed an 'img-1.ai' picture in Document-A with the placement option set to Bounding Box.
After saving and closing it, I created a new document, Document-B.
In Document-B, I placed the 'img-2.ai' picture with the placement option set to Bleed.
After saving and closing Document-B, I reopened Document-A.
The placement option for 'img-1.ai' had changed to Bleed.Why does the placement option not follow the document but instead follows the last-used setting?
If I send the document to the client, they will see the incorrect layout.2 votes -
Can't manually enter values within the Properties toolbar
When I go to edit a value in the properties bar (for example, angle or stroke size), nothing appears when I type. This problem doesn't exist after reloading Ai but starts occurring shortly after working with the program. The values are still editable using cursors, but make design work very difficult since I can't simply type the angle, width, stroke size, etc.. that I want.
1 vote -
Random delay when running script via command line
When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.
It would be nice if there was no pause at all.
17 votes -
Font menu blank
Drop down font menu has stopped working in all illustrator docs.
Turned all fonts on / off in Creative Cloud, no change, it's also showing all fonts are installed on the CC app.
Creative Cloud is working fine
Illustrator is up to date (28.0)
Internet connection is fine.1 vote -
Previewing Mid-High Complexity files incredible Sluggish - Losing time and money
So this has become tottally unnaceptable adobe.
For the price we pay monthly, it's unnaceptable that the engine used for rendering is so primitive in comparison with one used on other (more cheaper) software such as Affinity Designer.This should be one of the features you should be focusing more.
In this thread i mentioned that since some versions of ILLUSTRATOR, the same designs i had years ago, started working more and more sluggish when previewing. And no matter the HW upgrades, it's the same. (i prefer how i worked on these 3-4 years ago)
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45650629-illustrator-crash-and-spikes-gpu-3080ti-requestiThe most intriguing stuff:…
2 votes -
GPU performance issues on Mac mini with second display attached
I am having problems with GPU performance on my Mac mini (Apple M2, 16GB) with two displays attached.
For example, when I move an object by using the arrow keys in quick succession, the artwork often does not refresh correctly. If I wait a while (sometimes about half a second) or press any key (e.g. the space bar), the artwork will update.
Disconnecting the second display, resolves the problem. Also using the CPU to preview solves it.
After further investigation, I found that it was not just the second monitor that was causing the Illustrator preview to stutter: I am…
2 votes -
Delay and Unresponsiveness in Help Search Function
OS: macOS Sonoma 14.1 - Adobe Illustrator 28.0
I am experiencing a persistent issue with the Help drop-down menu in Adobe Illustrator. Whenever I attempt to use the search function within this menu, the program becomes unresponsive for a prolonged period. This issue occurs consistently on the initial use of the search feature during a session.
To Reproduce: Open Adobe Illustrator, click on the 'Help' drop-down menu, type any query into the search bar.
Expected Result: The search function should respond promptly, displaying results as the query is typed.
Actual Result: Upon entering the first character in the search bar,…
2 votes -
Illustrator crashes when using rotate tool
Using the rotate tool to rotate something freezes while rotating, and Illustrator never comes back (tried waiting for hours). Using rotate dialog box from the menu has no problem.
MacBook Pro M2 Max Ventura 13.4.1
Latest Illustrator 2023, 2024 same error in both1 vote
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