8138 results found

1. Package in Illustrator 2021 not copying fonts - Windows 10

   The package functionnality in Illustrator 2021 does not copy the fonts to the package folder. The report doesn't display any error.
   The same job was packaged on Mac and worked fine.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. type tool is fundamentally broken.

   Why did you f up the type tool?? It, like almost everything else in Illustrator, doesn't work as good as it did a few versions back. I don't mind you making changes, but when it starts to impede productivity, it's a problem. I hate this program now. HATE. It's a buggy, aggravating, and just does not work seamlessly as it once did.

   With the type tool, I have issues placing the cursor in the type. if I use the hand tool in conjunction with the type tool, it overrides the hand tool and starts adding spaces. Neve been a problem until a couple of months ago.Those are my main complaints at the moment, but the entire way illustrator handles type...with the type menu and how its organized, with how the program handles outside (non-adobe...or even older adobe fonts) type, with the atrocious ux and organization of the adobe type site. How it doesn't automatically activate type... Its blatantly obvious that the people making decisions about Illustrator do not use it. Please start focusing on your user's experience and talking to, and working with, designers. How are ya'll missing so badly with this once amazing program????? Please, please make this better

   Why did you f up the type tool?? It, like almost everything else in Illustrator, doesn't work as good as it did a few versions back. I don't mind you making changes, but when it starts to impede productivity, it's a problem. I hate this program now. HATE. It's a buggy, aggravating, and just does not work seamlessly as it once did.

   With the type tool, I have issues placing the cursor in the type. if I use the hand tool in conjunction with the type tool, it overrides the hand tool and starts adding spaces. Neve been a problem… more

   3 votes

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. illustrator 2021 won't open large files created in 2020 version

   Opening large files created in the 2020 version gives a message " Illustrator could partially read this file. We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."

   Any file with multiple layers or artboards only shows one artboard and layers are missing. The weird thing is the preview shows the full file and artboards, they just won't open.

   Is anyone else having this problem? I've found that if you install illustrator 2020 and open it there it usually works (although not always)

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4. Apple Emoji glyphs now crop at the bottom when rasterising + viewing - after Big Sur update

   I have updated to Big Sur. 2018 MacBook Pro. The Apple Emoji glyphs updated. Now, they are cropped about 3-5px on the bottom. Baseline shift doesn't help, rasterising doesn't help, changing the size of the type doesn't help. The emoji are permanently cropped now in both 2019 and 2020 AI versions, as well as in Photoshop. This is both when viewing the letterform, and when rasterising or outlining it. Please help! <3 I am trying to finish a job that looked great before Big Sur. Can't find anything on line.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. COPING ISSUES

   When I copy something and the I try to paste it there is nothing in the memory buffer.It happens all the time with my colleagues too.Please fix it
   Best Regards
   Stoycho Yordanov

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6. Warped Object moves up artboard when changing Bend or Distortion

   1. Using Windows 10, latest version, and Adobe Illustrator V 25.1 (but this has occurred in every version of AI I've ever owned)
   2. After I warp an object, if I change the Bend or Distortion amount in the Top Toolbar the object shifts up the artboard. This happens whether I input an amount and hit enter, or if I just use the arrow keys to increase or decrease an amount. Additionally, if I go into the Object>Envelope Distort>Reset with Warp menu, it shifts up.
   3. I would expect the object to remain in the same place on the artboard, and change the bend/distortion amount in place.
   4. Instead it shifts up every time, and I have experienced this in all versions of Illustrator and on multiple machines.

   1. Using Windows 10, latest version, and Adobe Illustrator V 25.1 (but this has occurred in every version of AI I've ever owned)
   2. After I warp an object, if I change the Bend or Distortion amount in the Top Toolbar the object shifts up the artboard. This happens whether I input an amount and hit enter, or if I just use the arrow keys to increase or decrease an amount. Additionally, if I go into the Object>Envelope Distort>Reset with Warp menu, it shifts up.
   3. I would expect the object to remain in the same place on the artboard, and change the… more
   3 votes

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7. GPU Problem after upgrade to 25.1

   After upgrading to 25.1 GPU previewing is erratic. After a while working on a document GPU previewing is not available (after restart Illustrator it is). Then also problems with text selection occur, text is not marked as selected and text cursor is not visible. Seems like a problem with out of video memory? Using a maxed out MacMini with 64GB RAM and a Blackmagic eGPU. MacOS is 11.1
   For now reverting Illustrator 25.0 removes all problems.

   3 votes

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8. illustrator very slow

   I can't use illustrator on Mac, it's too slow it doesn't make me move object...

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9. Eyedropper tool disappears - Illustrator 25.1 on Windows 10

   So after updating and opening Illustrator for the first time, the eyedropper tool is there, but after closing Illustrator and opening it back up, the tool is gone. I've rolled back Illustrator, re-updated it, reset the preferences and it still happens.

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10. Text stroke not smooth when set to 0.1mm

    the outline stroke of text is not smooth when set the stroke weight to 0.1mm

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. M1 laptop hang

    Adobe illustrator keeps hanging on me while
    Designing halfway. Sometimes it even hangs my own laptop. I know it hasn’t been optimised for m1 chip MacBook Pro (I’m using that currently) but sometimes it hangs so long that I’ve to force shut down my laptop and open up the file again. It’s just very unstable and buggy. Please help???

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12. UI scales are off even after adjustment - icons, ruler, menu

    The ruler always seems to get hidden after updates but also it is very small relative to the icons and file menu.

    This means at 100% UI scale the ruler is too small but at medium (doesn't say what % for some reason) the ruler is too big and icons are way too big.

    This only became an issue when I started using higher resolution monitors (anything greater than 1920x1080). So my guess is it has something to do with a relationship with Windows 10 GUI and Illustrator.

    Any insight would be appreciated and questions welcomed. Attached is illustrator at 100% and Indesign

    The ruler always seems to get hidden after updates but also it is very small relative to the icons and file menu.

    This means at 100% UI scale the ruler is too small but at medium (doesn't say what % for some reason) the ruler is too big and icons are way too big.

    This only became an issue when I started using higher resolution monitors (anything greater than 1920x1080). So my guess is it has something to do with a relationship with Windows 10 GUI and Illustrator.

    Any insight would be appreciated and questions welcomed. Attached is illustrator at… more

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13. Image trace does not limit colors in grayscale

    When using the grayscale mode in image trace and limiting the number of colors image trace creates an unlimited range of grays. I selected ten grays, expanded, and when clicking "re-color artwork", more grays than I would waste time counting are shown (at least 50, but maybe more).

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14. Pattern Seam issues with Adobe Capture patterns

    when using adobe capture patterns there is a transparent seam in the pattern, I am able to remove the seam by change the width of the pattern but its only a temporary fix as soon as I change the pattern the seam comes back. This issue only seams to happen in illustrator, because when I use the same patterns in photoshop there is no gap between patterns

    Steps to replicate:

    1. use adobe capture to create a pattern.
    2. create a shape in illustrator

    3. open the libraries tab and insert the pattern
       where lines/ spaces appear in-between the pattern

    4. go to pattern options width will say something like 50.7 px

    5. click on the hamburger menu icon and click on edit pattern

    6. change pattern to 50px or 50.6px which removes the lines, 50.6 seams to line the patterns up fairly well

    I wish that this issue was fixed, or that there was a permanent way of fixing the patterns,

    when using adobe capture patterns there is a transparent seam in the pattern, I am able to remove the seam by change the width of the pattern but its only a temporary fix as soon as I change the pattern the seam comes back. This issue only seams to happen in illustrator, because when I use the same patterns in photoshop there is no gap between patterns

    Steps to replicate:

    1. use adobe capture to create a pattern.
    2. create a shape in illustrator

    3. open the libraries tab and insert the pattern
       where lines/ spaces appear in-between the pattern

    4. go to pattern… more

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    3 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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15. Pattern palette causes program crash

    I have been experiencing a lot of problems with Illustrator since updating to Big Sur OS. At first it didn't even open. Now, the Pattern palette causes the program to crash every time I attempt to create a pattern. I have wasted a whole week and I cant seem to be able to get it to work correctly.

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16. Adobe Illustrator 2021 desktop cannot open .aic file from cloud on Windows

    I saved a file I was working on to Adobe Creative Cloud two days ago and can't open it or an older version of it. When I try to download it I receive the message "Fehler beim Herunterladen" [Error downloading] (German PC), same with an older version. When I try "in Illustrator öffnen" [open in illustrator] Illustrator will start, but the file won't open and nothing else happens. If I already have another (local) file open in Illustrator, I will shortly see the message (screenshot 1)

    Error Opening""

    I may have had one or two unembedded linked files in the problematic file. When I save such a file I get the message in the second screenshot.

    I have not moved the linked files on my computer in the meantime, and I haven't tried to open the file on another device either.

    I saved a file I was working on to Adobe Creative Cloud two days ago and can't open it or an older version of it. When I try to download it I receive the message "Fehler beim Herunterladen" [Error downloading] (German PC), same with an older version. When I try "in Illustrator öffnen" [open in illustrator] Illustrator will start, but the file won't open and nothing else happens. If I already have another (local) file open in Illustrator, I will shortly see the message (screenshot 1)

    Error Opening""

    I may have had one or two unembedded linked files in the… more

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17. Transform>Reflect defaulting to random angle

    At some point in the last week (version 25.0.1) right clicking on a selection and applying "Transform>Reflect" opens up the reflect UI panel but instead of defaulting to horizontal or vertical, it's defaulting to "Angle" and a completely random number. Constantly having to correct this is a right faff.

    It's tricky to recreate but has happened multiple times over the last few days. In this case reflecting a cat 50.9 degrees!?

    Maybe I'm just the only one!

    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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18. Merge button in Pathfinder panel works incorrectly

    Merge button in Pathfinder now works the same as Trim. It cuts out invisible parts of objects but leaves them separated. Merge should unite shapes with same color. This is one of most used operations when creating logos and it is now broken. Sad.

    Merge effect however works correctly, so current workaround is to group objects together, apply Effect > Pathfinder > Merge, then use Object > Expand Appearance.

    Steps to reproduce:
    Create two red and one blue rectangle. All without stroke.
    Position them so they slightly overlap each other.
    Open Pathfinder panel, click Merge (3rd icon at the bottom row)
    Ungroup and inspect.

    Expected result:
    Red rectangles become one shape.

    Actual result:
    All rectangles remain individual shapes, same as if clicked Trim

    Adobe Illustrator 2020 version 24.3
    macOS Big Sur 11.0.1
    MacBookPro 15" (Intel)

    Merge button in Pathfinder now works the same as Trim. It cuts out invisible parts of objects but leaves them separated. Merge should unite shapes with same color. This is one of most used operations when creating logos and it is now broken. Sad.

    Merge effect however works correctly, so current workaround is to group objects together, apply Effect > Pathfinder > Merge, then use Object > Expand Appearance.

    Steps to reproduce:
    Create two red and one blue rectangle. All without stroke.
    Position them so they slightly overlap each other.
    Open Pathfinder panel, click Merge (3rd icon at the bottom… more

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    3 votes

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19. Illustrator freezes the computer too often with the new m1 MacBook Air - please fix bug
    3 votes

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20. Large Canvas fails to create pixel perfect artwork

    I've posted about this topic here:
    https://community.adobe.com/t5/illustrator/large-canvas-fails-to-create-pixel-perfect-artwork-the-extra-pixel-problem-is-back/m-p/11630186?page=1
    And here:
    https://community.adobe.com/t5/illustrator/the-solution-to-the-extra-pixel-problem/m-p/11630194?page=2#M253970

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    3 votes

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