8209 results found

1. Unknown Error when saving

   Windows - Adobe Illustrator 2026

   When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

   If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the issue is resolved. Having this error come up so often is slowing down production.

   Windows - Adobe Illustrator 2026

   When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

   If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the… more

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Scripts cannot read Ignore Color setting from presets

   With the appearance of the Ignore Color checkbox, scripts have another big problem besides ignoreWhite.

   If a user creates a custom preset with Ignore Color enabled and selects a color, and then tries to automate the use of this preset from a script, the scripts cannot load the data about the Ignore Color checkbox from the preset.

   In the mentioned beta version 30.4.0.80, this issue still persists (so it should also be in the GA 30.3)

   Example:
   (function (){
   var image = app.selection[0].trace();
   var preset = app.tracingPresetsList[19]; // User index of custom preset
   image.tracing.tracingOptions.loadFromPreset(preset);
   app.redraw();
   image.tracing.expandTracing().selected = true;
   })();

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. No se puede abrir el archivo. "No es posible acceder al archivo con la cuenta que has iniciado sesión".

   Eso dice al intentar abrir un archivo. Pero la cuenta con la que estoy intentando abrirlos es la misma cuenta con la que los creé. Eso no me pasaba hasta que se actualizó a la versión 30.3 el Illustrator. Necesito ayuda, por favor. No abrir absolutamente ningún archivo, en todos me aparece la misma leyenda: "No se puede abrir el archivo. No es posible acceder al archivo con la cuenta que has iniciado sesión. Ponte en contacto con el propietario para consultar más detalles." Pero yo soy la propietaria, ayuda por favor.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Request to Contact Support  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Bug - Graduated stroke colors automatically changed!

   A graduated stroke color was in a saved file applied to a brush stroke. I had not been in the file for several months. The preview appeared full color, but when I opened the file, it was like the opacity of the colors had been turned down, except they hadn't been! Inside the file, it appears faint. But the stroke does not indicate the opacity has been reduced. It is so confusing since the file has not been opened for over two months.

   Don't know if it is a gradient or brush stroke issue or a compatibility issue.
   Running Illustrator 30.3
   Windows 11 Pro

   A graduated stroke color was in a saved file applied to a brush stroke. I had not been in the file for several months. The preview appeared full color, but when I opened the file, it was like the opacity of the colors had been turned down, except they hadn't been! Inside the file, it appears faint. But the stroke does not indicate the opacity has been reduced. It is so confusing since the file has not been opened for over two months.

   Don't know if it is a gradient or brush stroke issue or a compatibility issue.
   Running Illustrator… more

   •  

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  3 comments  ·  Gradients  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Blending modes inside groups does not work

   When an object is part of a group nothing from the transparency settings is working. Selected object in the screenshot is set to Multiply and it appears as Normal.

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reported as fixed in the 30.3 general build.

   If you have it happening still — please comment

6. Exporting To SVG Format

   Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

   • 

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Transparency mask bugs with "Gaussian Blur" effect applied inside the mask

   I've got an object with a transparency mask applied which contains a "Gaussian Blur" effect, when I want to align it with the Properties panel"(copy of the first object - pasted on second object), the effects change totally (I need to change the blur from 80 to 30 to have nearly the same effect.

   •  

   •  

   •  

   •  

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  5 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Pattern Tool Severe Lagging

   I am a surface pattern designer and anytime I edit patterns I have a 1-2 minute delay for every vector I move. This cripples workflow and is an awful user experience. I am not using effects or modifications that should cause this type of delays every time vector assets are relocated (even a mm.)

   I have to create 50+ patterns daily and this issues critically hinders my daily workflow. I use illustrator 12 hours a day for my work.

   Please provide solutions to rectify this issue for users experiencing this issue.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Using 3d and Materials triggers the "error while processing appearance" message (doesn't work)

   For the last 3 or 4 updates I can't use inflate or any of the options in 3d and Materials, with or without GPU, it won't work.

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Rich tool tips keep popping up

    Rich tool tips are always randomly opening and staying open something even when I am on other side of screen. Hard to take a screen shot, as when I click to screen shot the tool tips disappear. It's been happening on 2 different machines running Sonoma for about 1 year. Never used to happen.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Request to Contact Support  ·  8 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Artboard spacing value looses precision

    I use classic New Document dialog (it’s fast and reliable, unlike the modern one).
    Within it, I can set a value that later would be used to space new artboards when adding ones, or to rearrange them.
    If I only have one artboard (and I usually create one only, even when a project later gets more), I can’t set this value immediately, and the value gets transferred from the previous one I set there...

    ...not really. Here, I have to make it 2 artboards to have the field active (why? — I made another request to have it active — http://illustrator.uservoice.com/forums/333657/suggestions/51116134 — and one more before it, to have this value editable without workarounds — https://illustrator.uservoice.com/forums/333657/suggestions/43218936). Then, I make it 20 mm (and make it 1 artboard again)
    After I create a document, I immediately create a new one — and it gets '19.999 mm' again.

    I know some people in USA are used to have prices like $599. Screw it. I don’t need this applied to spacing. Yeah, sure it’s the math error. Make sure the value is kept as set.

    I use classic New Document dialog (it’s fast and reliable, unlike the modern one).
    Within it, I can set a value that later would be used to space new artboards when adding ones, or to rearrange them.
    If I only have one artboard (and I usually create one only, even when a project later gets more), I can’t set this value immediately, and the value gets transferred from the previous one I set there...

    ...not really. Here, I have to make it 2 artboards to have the field active (why? — I made another request to have it active — … more

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Illustrator crash on relinking image

    Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

    Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

    If I reset my preferences (a 2-minute job using AG Astute Manager), it solves the issue for 1 or 2 files, but then it returns. The workaround is to click ignore and then relink the image manually, but it's a pain when fixing many files.

    Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

    Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

    If I reset my preferences (a 2-minute job using AG Astute Manager), it… more

    •  

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Canvas not visible when opening or creating files in Adobe Illustrator

    I’m experiencing an issue where the canvas (artboard/work area) does not appear when I open an existing file or create a new document in Adobe Illustrator.

    The application itself opens normally, and the UI loads (menus, toolbars, panels), but the main canvas area where the artwork should be displayed is completely missing or blank.

    Steps to Reproduce:
    - Open Adobe Illustrator
    - Create a new file OR open an existing file
    - Illustrator loads the interface normally
    - The canvas/artboard does not appear

    Expected Result:
    The canvas/artboard should be visible and ready for editing.

    Actual Result:
    The canvas area is not displayed at all, making it impossible to view or edit any artwork.

    Additional Notes:
    The issue happens consistently when opening or creating files.
    The rest of the interface appears functional.

    It looks like the workspace loads, but the drawing area is missing or not renderingWindows 11 Home Single Language
    Illustrator 30.2.1 (64-bit)

    Tried with GPU on and off.

    I'm having this problem like forever. With previous versions of Illustrator was the same.

    I’m experiencing an issue where the canvas (artboard/work area) does not appear when I open an existing file or create a new document in Adobe Illustrator.

    The application itself opens normally, and the UI loads (menus, toolbars, panels), but the main canvas area where the artwork should be displayed is completely missing or blank.

    Steps to Reproduce:
    - Open Adobe Illustrator
    - Create a new file OR open an existing file
    - Illustrator loads the interface normally
    - The canvas/artboard does not appear

    Expected Result:
    The canvas/artboard should be visible and ready for editing.

    Actual Result:
    The canvas area is… more

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. L'utilisation de l'outil Pipette nécessite l'utilisation du sélecteur de couleurs et la pression sur Entrée.

    Quand j'utilise la pipette pour sélectionner une couleur (peu importe en rvb ou CMJN) sur des visuels simples, (la plupart du temps) je suis obligée de passer par le sélecteur pour refaire la démarche et obligatoirement je dois appuyer sur entrée pour valider mon choix (si je fais ok ça ne marche pas non plus) (je suis sur mac 14.3.1) j'utilise illustrator 30.0.0 (et ce problème persiste depuis 2- 3versions antérieures déjà. J'avais essayé sur la suivante sans succès non plus. merci pour votre retour

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Fehler: Zeichenfläche verdoppelt beim Anpassen an Grafik

    Windows 11 Pro, AI.30.2.1.. ich markiere meinen Pfad und öffne "Zeichenflächen". Ich wähle "An ausgewählte Grafik anpassen". Bestätige. Nun sollte Zeichenfläche 1 eine neue Größe haben.
    Währenddessen wird die Zeichenfläche verdoppelt und eine Zeichenfläche 2 erzeugt.
    Der Fehler tritt nicht auf, wenn man sehr lange wartet zwischen den Arbeitsschritten. Also ca. das Fenster 1 Minute geöffnet lässt.

    Das Problem besteht seit ein paar Tagen. Eigentlich sollte die Zeichenfläche nur angepasst werden, nicht verdoppelt.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. 押し出し3Dオブジェクトに適用されたグラフィックを制御するための丸いフレームが欠落しています

    グラフィック2を選択して移動させたいのにジオメトリが動く。
    グラフィック2のみ動かせる方法ないですか？

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Gradient Panel gets cut off when selecting a gradient object.

    There's an odd bug on Mac (M1 Pro with Latest version of Tahoe) where the Gradient Panel will expand in a way that it cuts off the position input when selecting an object with a gradient. Collapsing and opening the panel temporarily fixes it, but if you click off and click another gradient object again, it'll do it again.

    This bug was also in 30.1, and I just updated to the latest version a few minutes ago, tested it again, and the issue is still there.
    Gif was recorded using the latest version, 30.2.1.

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. 前面へペースト

    30.2.1にて前面へペーストが二重になるバグが時々でます。
    イラレを再起動や画面の切り替えで治ったり治らなかったり。
    前のバージョンではならず、別の初期化済みMacでも発生します。

    mac mini M4

    MacOs 26.3.1

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  5 comments  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. BUG: Swatch color not changing with selection of different element.

    When selecting individual elements in my .ai file, the swatch bar does not show the actual color. Instead, it shows the previously selected color.

    Something changed - you used to be able to select an element and easily determine which color it was. This glitch is a major problem - as I'm trying to prep my files for print and a small error will be quite costly.

    Instead, I have to double-click the "fill" color in the top of the swatch bar to open up the cmyk build

    Illust 2026. OS 13.7.8

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Need More Info  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Add Used Colors command in Swatches ignores colors from Repeat objects

    Repeat Objects are strange objects.

    If we choose Add Used Color, color from the repeat object are ignored.

    Another problem is that Select All Unused in Swatches selects colors used in Repeat objects: http://illustrator.uservoice.com/forums/601447/suggestions/51093643

    Spotted by Jean-Claude Tremblay

    More related problems:
    - Repeat objects ignore Select > Inverse command: http://illustrator.uservoice.com/forums/601447/suggestions/50797535
    - Have 'Select All Unused' in the Swatches panel look inside symbols: http://illustrator.uservoice.com/forums/601447/suggestions/42368422
    - Select Unused Swatches does not select the second black swatch in Grays color group: http://illustrator.uservoice.com/forums/601447/suggestions/49256807

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Repeats  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating