Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8131 results found
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Shortcut for "New from template" does not always work on the home screen
Open a fresh instance of Illustrator 2024 mac, use the CMD+Shift+N shortcut to open the new from template window, close it and try again. Most often the shortcut does not work. This is also the case if the shortcut is used after closing a file and returning to the home screen.
5 votes -
Accent changes fonts
When we use Variable Concepr Fonts if I write text that contain letters with accents, the style of the typography changes. It's quite annoying.
OSX Ventura 13.6
Illustrator CC2024
(See image)5 votes -
Retype does not work at all in Czech version of Illustrator CC 2024 (28.0)
The Retype function does not work at all on Windows 10. All attempts end with the message Selection not recognized. It doesn't matter if it's a vector, a bitmap. It doesn't recognize anything. Not even Hello in Helvetica.
On MacOS 13.4.1 the app displays possible similar fonts but you can’t select them, download them, nothing. Dead end.Nice work, Adobe!
5 votes -
Page ruler covers contextual task bar
The default position for Contextual Task Bar is on top left corner of the page and when the ruler is on top half of the bar is covered by ruler. The user must relocate the bar to use it properly...
5 votes -
v27.8.1 - Random files having images corrupted upon file save
Mac OS 13.5.1 / Illustrator 27.8.1 / Apple Studio M1 Max
After updating from 27.7 > 27.8.1 files saved in native .ai format (pdf compatibility) with embedded images are randomly becoming corrupted (does not happen to all documents). The files will open up in illustrator just fine, and appear normal, but the image preview and rasterizing into photoshop will show the included images with blank white space, or areas of garbled distortion. The corrupted files will also fail to process on our RIP. This has appeared on 2 different computers immediately following the update. This has been alleviated completely by…
5 votesThe released version 27.9 should have a fix for this issue. Please test it to make sure images don’t get corrupted anymore and reply back.
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Image Trace panel becomes empty when docked
with the new update, image trace is not working properly. it keeps on being empty . and you can only choose from the options from above not in the window . then i have to always restart illustrator and close the tab of it and reclick the image trace tab for it to show temporarily because when you do an image trace then click on "advance" it will again be blank! no options just grey
5 votes -
Can't open document in which high dpi pictures are linked or embedded on apple silicon
Can't open document in which high dpi pictures are linked or embedded on apple silicon
Files for replicating bug : https://we.tl/t-P3NRtsd0Ue
or https://shared-assets.adobe.com/link/973a7a70-f913-472a-64d1-474ceb6b6959Procedure to replicate bug : Open “ImportFileInside.ai” on Mac studio M1 (apple silicon) machine and change the links inside from “FileLowDPI.ai” file to “FileHighDPI.ai” file. It doesn’t work and show an error message but works on Intel based Macs.
5 votes -
Unknown error when placing PDF in illustrator
An unknown error occurs when placing PDF files into Illustrator. This appears to be an M1 issues as it does not occur on the Intel platforms or when I launch the Intel version on the M1 System.
5 votes -
Pencil Tool - unknown error - Illustrator 27.5
Whilst working and switching to the pencil tool I get an unknown error warning, and have to quit the program to try and fix it.
5 votes -
Free transform tool groups selected layers to one layer
When selecting several Layers and using the Free Transform Tool, Illustrator moves all these layers to 1 single layer.
I guess this is a bug or am I doing something wrong?5 votes -
クラウドドキュメントで文字スタイルを削除した後開き直すと削除した文字スタイルが表示される
環境
macOS 12.6.3
Illustrator 26.5.2 および 27.3.1再現方法
1. 新規書類を作成し文字スタイルを作成しクラウドドキュメントとして保存する。
2. 1で作成した文字スタイルを削除してドキュメントを閉じる。
3. 閉じたクラウドドキュメントを開くと削除したはずの文字スタイルが表示されるただし1で作成したクラウドドキュメントを開きその文字スタイルを編集したり新たな文字スタイルを追加した後に削除した場合はそのクラウドドキュメントを開き直しても削除した文字スタイルは表示されませんでした。
クラウドドキュメントのみで発生する事象でコンピュータに保存したドキュメントでは発生しないことを確認しています。
5 votes -
Illustrator suddenly switching to CPU preview, GPU preview greyed out
My little research has shown that the preview mode changes when zooming if the cmyk document contains cmyk images. In a cmyk document with rgb images or an rgb document with rgb/cmyk images, there is no gpu to cpu preview switching when zooming. To reproduce the bug, the document must include multiple images in order to impact performance during scaling. My system: i5 8400, 32 Gb, GTX1650 with latest Studio Driver installed, Asus PA329C, windows 11 Build 22621.1265, Illustrator 27.3.1 Here's what it looks like on my system.
5 votesIt is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.
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Place individual PSD layers into Illustrator as LINKED files like InDesign
Placing individual psd layers in Illustrator is a joke compared to Indesign.
When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)
You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.
The Adobe online instructions mention that…
5 votes -
Unmatching sizes for identical circles with Preview Bounds
When Use Preview Bounds option is enabled, Illustrator lies about the sizes of some of the identical circles on artboards.
See the GIF and the .ai document attached.Enable the option, open Transform or Properties panel and select each circle. Three at the top right will display the proper size, with the stroke weight included — 8.5 + 3.5px.
Three at the left bottom will be only 8.5 id diameter, without the stroke accounted for.5 votes -
Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB
Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.
- MacOS Ventura 13.1
- Illustrator 27.2
- Explained in the problem description
- Expected result - change color mode of the document. Actual result - application crashes.
- Attached a video and report from Apple
5 votes -
Rendering complicated files on MAC requires CPU rather than GPU
Something is wrong with GPU rendering.
My old iMac (27" 2016) used to have rendering issues with larger/complicated files. For example, using the HAND tool and moving around, sections would not render/refresh.
I thought, well it's an old machine the GPU must be dying.Then i got a new MacBook M1 MAX with 64GB Memory.
And I still often see rendering issues and need to switch to CPU.
5 votes -
Illustrator 2023 performance issues in Windows 11
This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.
I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.
additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…
5 votes -
Objects are rasterized when pasted from the buffer history
When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)
I use the program for Clipboard Manager "Unclutter".
Because of this bug, it is impossible to use the program normally
No such bug is observed in Illustrator 26Mac OS 13.0.1 (22A400)
Adobe Illustrator 27
Mac mini M15 votes -
Dashed lines changing style when exporting to SVG
The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.
Operating System: Windows 10 Enterprise
Adobe Illustrator version: 27.0
Steps:
1) Open Adobe Illustrator
2) Create a new file
3) Draw a line
4) Open the properties window by going to Window > Properties
5) Click on the Stroke option
6) Check "Dashed Line" on
7) Set the first "dash" to 10
8) Make sure the rest of the "gap" and "dash" options are blank
9) Go to File > Export > Export As…5 votes -
Dialog windows move / float to the left
Bug Report: Floating windows drift offscreen (see attached video).
Adobe Illustrator 26.4I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.
System Info:
I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.5 votesThis issues is fixed in macOS 13 Beta 5
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