100% view is not 100% for pixels in cc2019
OMG, yesterday I've updated illustrator cc2018 to cc2019. Objects now in 100% view are diplayed as ~151% - see attached file - in left side - illustrator cc2018 window and 400x400 px square in 100% view. In the right side - the same square in 100% view.
Please fix this annoing bug.
This is on Mac pro late 2013, High Sierra, 27' Eizo monitor 1400x2560
Dalius
shared this idea
AdminNeeraj Nandkeolyar
(Sr. Product Manager, Adobe Illustrator)
responded
Zoom works in two ways in Ai – one is based on the pixel density of the display, and other is on actual (physical) size of the element. The setting to control this is in:
Preferences > Display Print Size at 100% Zoom
Above setting ensures what you see at 100% zoom would be the physical size of the art. You can actually put a ruler against the screen and a 1inch rectangle will measure 1in on screen at 100%.
But this may not work right for screen design workflows. Make sure you uncheck this, if actual size zoom is not needed.
91 comments
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Matthew Kalenuik
commented
There's a significant bug with artboard display size.
For instance I have a 4k monitor set at 100% display scaling.
If I create a 1080x1080 pixel document in illustrator and scale it to 100%, it extends off of the top and bottom of my screen.
Previously before the 2022 update would display 100% at pixel accurate scale, for instance if an image is 1080 pixels wide, it would display that artboard across 1080 on screen pixels at 100% scaling.
This has made illustrator almost unusable.
In addition text scale is all wrong on these incorrectly displayed artboards 12 pt text is miniscule at the correct pixel size...
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Canquel
commented
This is still an issue in 25.4.1
Did anyone found a workaround? I do stuff mainly for screens and I use pixel preview constantly :(
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Tiago
commented
I'm having the same problem, it's not the difference between using 100% as 1:1 size for pixel view (that option in general preferences), it's the 100% print size view that's the problem, it is not reliable, consistent or correct at all.
In my windows 10 PC with an LG 24" display I have to manually set it to 95% for it to respect a real print size, in my work iMac (late 2015, 5K 21.5 display) I have to set it to 103% to achive the same result (real 1:1 size on print documents). The only computer that this worked for me was a mid 2014 mac mini with a Samsung 23" display.
It would be wonderful, considering that probably the problem it's some kind of miscommunication between display and computer or illustrator, and probably a limitation of the display manufacturers firmware on each individual display, even a connector problema (HDMI tells the computer info about the display, VGA does not, for example), that this value would be user modifiable, to have a truly 100% print size=display size accurate picture.
This problem is also present in photoshop.
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Kit Grose
commented
This new setting is valuable for print documents but inherently absurd for pixel preview, which no longer previews your artwork at pixel size by default.
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Konstantin Homatyano
commented
I have this issue too. The pixel-grid snapped image looks crisp the moment you turn the Pixel Preview on (Crisp.png). But once you zoom in or zoom out, it becomes a pixel mess (Blurry.png).
The reason for that it seems is the zoom factor. For pixel preview to be crisp, the zoom needs to have some weird fractional value. But the commands zoom in/zoom out jump between nice rounded zoom levels thus turning the pixel preview into an unusable mess.
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Anonymous
commented
Go to Preferences and Uncheck - Display Print Size at 100% Zoom. Restart Illustrator and Voila!
It will work.
Worked for me.
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Lance
commented
Unfortunately the Illustrator software engineering team seems to be convinced their existing code is correct for all installations and hardware. I have attempted to inform them otherwise via a couple other bug reports like this one but all they can say is that it works correctly (when it can clearly be demonstrated not to work correctly some of the time, depending on the monitor in use)
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Lance
commented
@Neeraj:
Not true in all cases. Display print size at 100% Zoom on my display here at my workplace renders a 1" x 1" square as 1.125" x 1.125". This is verifiable by placing a ruler against the screen.
Before my employer graciously "upgraded" me to a larger but objectively worse display, this did actually work correctly.
I urge you to take another look at this, or give us a user-configurable pixel density setting in the preferences. Photoshop does this and thus I can adjust to whatever display I might be currently using.
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Bob
commented
I have the exact same problem is version 24.3 (64-bit) on Windows 10. This is absurd - I just want to be able to scale to a 1 to 1 ration with the actual monitor, it should be the easiest zoom level of all!
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Max Hancock
commented
I'm using Illustrator 24.3 (Mac) and viewing at 100% scale is wrong. It's double what it should be. This is a bug unless there's a new viewing setting I don't know about.
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In 24.4, on web-based profile, Pixel Preview mode would blur the result for a pixel-perfect image, when Zoom In or Zoom Out commands are used.
When you disable and enable the mode back, the rasterization gets restored.
Please see the attached image.
Also notice how a canvas shifts when you switch modes. -
Aaron
commented
Still broken in 24.2.3. Pressing cmd-1 in pixel preview mode makes everything blurry. Always have to zoom in and then back out with "cmd +" then "cmd -"
It's been like this for over a year now with still no fix...
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Lance
commented
Still broken in latest release, 24.2.
1. Set "Display print size at 100% zoom" to be ON
2. Create 5x5 inch document
3. ctrl + 1 to zoom to print size
4. measure artboard with an actual ruler held to the screen - 5x5 artboard is displayed as 5.75 x 5.75 inches.Edit: the other setting, "Display at print size" to be OFF does seem to work as intended, for viewing pixel based art at 1-to-1 when zooming to 100% (ctrrl+1).
Why can't both settings work correctly, why does it have to be one or the other? Or is Adobe assuming that the pixel density of all monitors is universal? Surely they can't be that dumb.
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Abdul Nazar
commented
100% zoom is not correct size in adobe Illustrator 2020 24.1
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Francis Gastellu
commented
Actual size is wrong in 24.0.1 (I have a single monitor), 1cm renders as about 0.75cm.
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Nathan Wheeler
commented
This seems broken again in v 24.0 , where I see the exact same issue as reported.
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Anonymous
commented
This feature is cool for print work but it's a disaster for screen work like web design. If the document units are set to pixels, this should be automatically disabled. Otherwise we cant preview what our work will look like on a screen!
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Lance
commented
I'm glad the web designers got their fix. Now could you make the "Display print size at 100% zoom" part work properly?
An inch should display as an inch, not as 1.125 inches.
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Anonymous
commented
Thanks @Lidoo for your comment :
"You have to go to Preferences > General and uncheck "Display print size at 100% Zoom"
That's the solution !
Adobe could pass the information instead of recommending the update :-( -
Shane
commented
Thanks Lidoo! This was messing w/my mind.
