Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8165 results found
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Black objects in clipping mask are not exported to SVG
Hi,
I created two same artboards with rectangle and text in clipping mask (the mask is important). The only difference is fill of objects – one is black and second red. Then I exported both artboards to SVG using Export for Screens feature (setup attached, but any other setup produces same result). Red version is exported correctly but the black one creates empty SVG file.
I checked SVG code of both files. If the object has any color except of black, code will include fill parameter for each object. But if object is black, code will skip the fill parameter and object takes fill from clipping mask which is none.
I use actual version of Illustrator 27.7 on Windows 10
Hi,
I created two same artboards with rectangle and text in clipping mask (the mask is important). The only difference is fill of objects – one is black and second red. Then I exported both artboards to SVG using Export for Screens feature (setup attached, but any other setup produces same result). Red version is exported correctly but the black one creates empty SVG file.
I checked SVG code of both files. If the object has any color except of black, code will include fill parameter for each object. But if object is black, code will skip the fill parameter…
3 votes -
Replacing ': ' (a semicolon followed by a space) leads to doubling the next symbol
As discussed at https://community.adobe.com/t5/illustrator-discussions/illustrator-27-5-quot-find-and-replace-quot-issue/td-p/13765176
If you use Find And Replace to find any combination which ends with a semicolon followed by a space, like in 'Test: ', using Replace All will double the next character after the space in all matches.
For example, replacing 'Test: ' (with a space at the end) with nothing in 'Test: 80%' gives '880%'.
Single Replace works fine.
Original report by sevenK
3 votes -
Illustrator (still) cannot read TIF files.
When can we remedy this? I cannot open or place a TIF file in Illustrator 27.6.1. The error message is the file is an unknown format and can't be opened.
There are reports on this page still open from 2021. When will this be fixed?
I have several TIFs from a museum to lay out for printing and I'm having to individually bring them all in to photoshop and export them as a different format.
3 votes -
OBJECT > EXPAND creates SPIKES in geometry
I use Illustrator to create emboss patterns for production tooling. When delivering my patterns, all geometry must be EXPANDED and represented as real vector lines so that the engravers can mill out the tool.
Recently, when I EXPAND the patterns I make (OBJECT > EXPAND), I'm starting to see random SPIKES in my outlined strokes when using the EXPAND tool in the menu. This problem is reproducible on my machine, but it does appear to be random. Sometimes it does it, and sometimes it doesn't. My vector curve is stroked at 0.03 inches.
This problem is causing CRITICAL delays in my workflow, as I have to find these tiny spikes in a file that's essentially 110'' x 70''. This has never been a problem until recently, so can only assume an algorithm change deployed in a recent version is causing this. Really need your help in addressing this!
Using Illustrator 27.6.1 (64-bit) on Windows 10 19045.3086
I use Illustrator to create emboss patterns for production tooling. When delivering my patterns, all geometry must be EXPANDED and represented as real vector lines so that the engravers can mill out the tool.
Recently, when I EXPAND the patterns I make (OBJECT > EXPAND), I'm starting to see random SPIKES in my outlined strokes when using the EXPAND tool in the menu. This problem is reproducible on my machine, but it does appear to be random. Sometimes it does it, and sometimes it doesn't. My vector curve is stroked at 0.03 inches.
This problem is causing CRITICAL delays in…
3 votes -
app.preferences.setIntegerPreference() does not work
app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.
I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.
3 votes -
Changing color doesn't work sometimes
This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.
Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
To resolve this, I have to choose "None" as the color, and then choose the color I want.3 votes -
Color Picker lets objects disappear in Outline Mode and in Exports!
When you use the Color Picker to change the color of texts, then this will lead to the problem, that every object of the same layer disappears in the Outline Mode AND much more worse: in the export.
I made a video: https://www.youtube.com/watch?v=WBYTfLfOpRU- Create a new file.
- Create one ore more text objects. And some other path objects too, if you like.
- Use the Color Picker (!! not any other color tool) to change the color of a text.
- Go to the Outline Mode (ctrl+y) and see that every object seems to be invisible.
- Try to export the file (Export as..., e.g. JPG). You will see that these objects are not visible in this exported file.
The objects "come back" only after some further transformations on them.
Illustrator 27.5
Windows 10In Illustrator 26.5 this bug does NOT appear.
And by the way: Illustrator 27.6 has a bunch of so many new bugs just after starting it. Please please please test your software yourself before you release it to the customers!
I will leave the Adobe Software for sure if this style of programming is the future.When you use the Color Picker to change the color of texts, then this will lead to the problem, that every object of the same layer disappears in the Outline Mode AND much more worse: in the export.
I made a video: https://www.youtube.com/watch?v=WBYTfLfOpRU- Create a new file.
- Create one ore more text objects. And some other path objects too, if you like.
- Use the Color Picker (!! not any other color tool) to change the color of a text.
- Go to the Outline Mode (ctrl+y) and see that every object seems to be invisible.
- Try to export the file (Export…
3 votesThanks for reporting this issue, Illustrator Team really appreciate this. We have resolved the issue now.
Kindly do “Check for Update” on Creative Cloud Desktop Update section and issue will be no longer reproducible.
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macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。
macOS 13.3.1にて、日本語フォントで変換をする際、変換候補で１度emojiを通過すると全て小塚ゴシックに変わってしまう。
3 votes -
Illustrator exports SVG with font set to ArialMT
When we export artwork from Illustrator with text formatted with the Arial font, the SVG code has the font set to ArialMT (the old Postscript name). This generally isn't a problem unless the image is displayed on a system that does not have the ArialMT font installed.
Short of changing the SVG code, is there anyway of preventing Illustrator from using the old Postscript name for the Arial font.
It seems to be same with artwork created on MacOS and Windows.
Inkscape does not have this problem.
3 votes -
Artboard Snapping is broken when creating a new artboard
If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.
However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.
Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.
Video attached.
AI version 27.5
MacOS Ventura 13.2.13 votes -
Fan runs constantly after update to 27.4.1
Updated to 27.4.1 yesterday. Today whenever I run Illustrator, my fan kicks in on high. Activity monitor says "Adobe Illustrator Web Content" is using 100% of my CPU.
Using: MacBook Pro 2019, running Catalina 10.15.7
Restarting doesn't help. Only thing that helps is to quit Illustrator or run previous version (26.5.3)3 votes -
join tool crash
Join Tool Complete Crash!
It happened twice and the second time around the recovery file was lost! Everything done to that point was lost! It's so irritating I can't believe it!
3 votes -
[ExtendScript] Incorrect paragraph count when linefeeds are used.
MacOS 13.3.1, Adobe Illustrator 27.4.1
To see the issue, run this script:
```
(function () {var doc = app.documents.add(); var tf1 = doc.textFrames.add(); tf1.position = [100, 100]; tf1.contents = 'Paragraph one\u000DParagraph two'; var tf2 = doc.textFrames.add(); tf2.position = [200, 100]; tf2.contents = 'Paragraph one\u0003still paragraph one'; alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);})();
```I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.
This discussion revolves around this issue.
Also, because the issue relates to conflating U+000A and U+000D, this bug may be implicated in this bug, this bug and this bug.
MacOS 13.3.1, Adobe Illustrator 27.4.1
To see the issue, run this script:
```
(function () {var doc = app.documents.add(); var tf1 = doc.textFrames.add(); tf1.position = [100, 100]; tf1.contents = 'Paragraph one\u000DParagraph two'; var tf2 = doc.textFrames.add(); tf2.position = [200, 100]; tf2.contents = 'Paragraph one\u0003still paragraph one'; alert('Paragraph counts\n2 paragraphs: ' + tf1.paragraphs.length + '\n1 paragraphs with forced line break:\n ' + tf2.paragraphs.length);})();
```I expect the left text frame to have 2 paragraphs and the right text frame to have 1 paragraph, but the right text frame is incorrectly shown to have 2 paragraphs.
This discussion revolves around…
3 votes -
EPS color bug
Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.
3 votes -
"Adobe Illustrator Web Content" process runs when I open the document in latest versions of AI and keeps running forever, taking CPU and RAM
Title says it all. Wasn't happening up until few versions back. Still happens with 27.4.1.
Macbook Pro/2019, Intel, macos 10.15.7
3 votes -
rotating and croping causing jagged banding
Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.
3 votes -
Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.
I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.
It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart doesn't change it back to GPU preview. Only deleting the shapes AND a fresh reinstall does. (Only reinstalled the latest version to fix it)
I'm currently using version 27.3.1. I've only installed version 27.2 without deleting the glass shape to troubleshoot and it has the same problem.
Laptop specs: ROG zephyrus g14 2020
Model: GA401IU
Specs:
Ryzen 4800HS
16 GB ram
1660 Ti with Max-Q design (driver: 31.0.15.3129)
1TB m.2
1080x1920
windows 10PC:
Ryzen 3600
16 GB ram
RX5700 XT (23.3.2) (affects the previous version too)
1TB m.2 + 2TB HDD
1080x1920(1st monitor)
wacom cintiq 16 (1080x1920 version)
windows 10I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.
It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart…
3 votes -
Illustrator 27.3.1 Typing bug
Hi all, its a weird bug on Illustrator 27.3.1 which were lot unstable issue of version.
as video u can see :
- When I typed 1st word「背」it fine !
- But when I typed second word 著，illustrator just kept add my 1st word（被：its a same prononciation but different look in chinese ) on the right side
🌟 Before 27.3.1 , all good ! this version caused software lot lagging too !
Laptop Version：
MacOS 13.2.1 (for now）
Apple Silicon Chip M1 Max
Illustrator ver: 27.3.1
Type name : Noto Sans CJK TC3 votes -
照片進行影像描圖失敗Photo image tracing failed
Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
同一張PNG圖檔進行影像描圖 低保真，在不同時間，顯示結果出現不一樣的描圖效果，變成失敗的影像描圖，麻煩修正或是解釋原因3 votes -
Image Trace (Make and Expand) has changed default settings
When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?
3 votesNo longer happens in latest versions
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