Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
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No existing idea results
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8227 results found
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Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2
I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to manipulate is completely pixelated as and whenever I try to reposition it.
The Classic version doesn't have this issue, and the object remains clear at all times. A shame as the new version has more features, but it's quite unusable because of this.
Can you sort this issue out?
I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to…
2 votes -
Values in W / H fields in Transform dropdown from Control don’t get updated while editing another field with Constrain Proportions enabled
When editing an object, click in the Height or Width input box and use the arrow keys on the keyboard to decrease the value. When changing one value (e.g. height), the other value is not updated. You must exit the window and return to it to see the value.
2 votes -
Image in clipping mask moves when I open the file in Acrobat or Preview
Illustrator 29.8.2 on Mac Ventura 13.7.8
I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
The workaround I have for now is to print to .ps to generate a .pdf.(I just updated Illustrator but it happened yesterday too before the update with another file)
2 votes -
Files won't actually save until closed.
Illustrator 29.8.1
When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.
The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.
Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an online system, and I don't want to have to close it and then reopen it to do so.
Illustrator 29.8.1
When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.
The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.
Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an…
2 votes -
Variables Panel columns don't resize
Variables Panel interface columns don't move in case variables names are long. This is a problem that is still not fixed. I know that it worked in old version of illustrator CS2 and CS3 you can modify the columns in de the panel interface so you can read all variables names better. Today we need to restrict the text length of the variables names so we can read in de panel interface. This is not an ideal alternative. Can you please fix this so that the panel works again like Illustrator CS3 ?
2 votes -
Action batch in Ai 2025 is slow
illustrator CC2025 actions batch with data sets is slower then previous version CC2024.
In Illustrator CC2024 it is not so fast but now in CC2025 is even more slower for the same template and datasets and action. Data sets with action save PDF in batch process is slower dat for example InDesign’s Datamerge to PDFfiles.2 votes -
No me funciona el contornear trazados
al momento de realizar de darle a la opción de contornear trazado se agrega como efecto en el objeto pero no abre la ventana de opciones y edición de ese efecto.
2 votes -
"Pattern Options" window keeps closing
Bug. "Pattern Options" window/tab always closes itself after I'm done editing a pattern. See attached video.
Illustrator 29.8.1
Mac 15.52 votes -
Mouse cursor highlight disappeared/not showing up?
That's it. It just disappeared. Reset computer - didn't fix it. I'm on Windows 11 Pro Version 24H2. I'm updated to the latest Windows 11 version, and the latest Adobe Illustrator CC version (v 29.8.1)
2 votes -
Selection Tool grabbing top layer rather than selected object in Layers panel
I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.
Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally just click the object, select in the Layers panel, but then when I go to click to slide the bottom layer out and away it automatically grabs the very top layer. I know I could lock the top layer or isolate the selected bottom layer, but I just enjoyed the simplicity of not needing to do either of those things in the past.
Please someone help me, I’ve been trying to fix this for hours with no luck.I’ve supplied a video, where I would like to just select, edit or move the bottom object (in this video being the rainbow layer), however I can only move it with isolation mode now, which isn't what I want.
I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.
Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally…
2 votes -
Gen AI Style Reference not working correctly
I let it generate a dragon. Then pointed to a style reference - a picture of an elephant. And then generated again. Now the dragon had a trunk.... A trunk is not a graphic / artistic style. A style reference should look at style rather than content / subject.
2 votes -
Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)
System: Windows 11 Pro, Illustrator 29.8.1
Ich habe folgendes Problem:
Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:- teilweise werden sie komplett schwarz,
- teilweise stark verfärbt,
- teilweise nur in Fragmenten dargestellt.
Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.
Das gleiche Verhalten tritt auf, wenn ich ein Bild aus einem CMYK-Dokument in ein RGB-Dokument einfüge. Wird ein schwarzes Bild über den Dateiexplorer neu verknüpft, erscheint es wieder korrekt.
Zum Nachstellen bzw. Ursachenfindung habe ich ein RGB-Dokument erstellt und dort mehrere Bildvarianten platziert:
- 1.RGB.jpg (Ausgangszustand, alle Bilder korrekt sichtbar)
- 2.RGB-zu-CMYK.jpg (nach Umschalten des Dokumentmodus auf CMYK sind die RGB-Bilder zerstört)
- 3.CMYK-zurueck-RGB.jpg (nach Rückstellen auf RGB sind die RGB-Bilder wieder korrekt, die CMYK-Bilder jedoch schwarz)Daraufhin habe ich die gleichen vier Bilder anstatt verknüpft eingebettet und mehrfach zwischen RGB und CMYK gewechselt – dabei traten keinerlei Probleme auf. Alle Bilder blieben stabil, ohne Schwarz oder Verfärbungen.
Meine Vermutung: Illustrator verliert beim Umschalten des Dokumentfarbmodus den Bezug zu den verknüpften Dateien, was zu den beschriebenen Fehlern führt.
Workaround: Bilder einbetten. Das funktioniert zuverlässig, vergrößert aber die Dateigröße erheblich (was bei meinen Layouts mit meist 6 verschiedenen Versionen pro Plakat sehr unpraktisch ist).
Fragen:
Haben andere Nutzer das gleiche Problem?
Handelt es sich um einen bekannten Bug?
Gibt es eine Lösung, ohne Bilder einbetten zu müssen?MfG Ralf Fleischer
System: Windows 11 Pro, Illustrator 29.8.1
Ich habe folgendes Problem:
Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:- teilweise werden sie komplett schwarz,
- teilweise stark verfärbt,
- teilweise nur in Fragmenten dargestellt.
Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.
Das gleiche Verhalten tritt auf, wenn…
2 votes -
Unable to create new file, have to restart software
As title, unable to create new file, have to restart software every time
2 votes -
2 votes
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White looks gray in Overprint Preview
The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.
Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this for anyone in working print and design or any end user viewing a shared file, is a complete and utter disaster which when combined with the recent adobe Acrobat issues with the new ui being implemented against thousands of complaints and comments on the adobe forums really is the final straw.
The bigest issue is that it white in overprint preview is no longer white and becomes a gray which when working with other greys some of which are overprinting with overprinting whites set into the artworks due to print process requirements, shows tints close to 10% or light gray pantones as the same visually as a white as can bee seen in the attached.
I will now potentially be advising my employer to investigate alternatives to adobe cc as it is now across the board becoming too unstable a software to reply upon. We have already moved away from acrobat company wide due to increasing costs, but these sort of issues fast become a game changer for who's software we are able to use.
I have to assume that you are not researching any of these changes with your users as they are seemingly only consistent in their lack of research to them.
The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.
Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this…
2 votes -
App crashes shortly after launch
It keeps quitting unexpectedly after a short time
2 votes -
Create Outlines shortcut not working (Shift + Ctrl + O)
Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines
2 votes -
Both Illustrator and Photoshop stop responding while using complex files
The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files
2 votesAkshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.
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Spotlight search breaks when Illustrator is open on macOS 26
Operating System:
macOS Tahoe 26 – MacBook Air M2Illustrator Version:
Tested on 2024 release and 2025 release (latest)Steps to Reproduce:
Start macOS.
Launch Adobe Illustrator (either 2024 or 2025 version).
Attempt to search for any file or folder using Spotlight.
Observe that Spotlight shows no results.
Perform a full Quit of Illustrator.
Try Spotlight search again.Expected Result:
Spotlight should function normally and display search results even while Illustrator is running.Actual Result:
Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.Additional Note:
Apple has reviewed this issue and marked Spotlight as “working as designed”, which strongly suggests the conflict originates from Illustrator’s side and needs to be addressed within the application.
Operating System:
macOS Tahoe 26 – MacBook Air M2Illustrator Version:
Tested on 2024 release and 2025 release (latest)Steps to Reproduce:
Start macOS.
Launch Adobe Illustrator (either 2024 or 2025 version).
Attempt to search for any file or folder using Spotlight.
Observe that Spotlight shows no results.
Perform a full Quit of Illustrator.
Try Spotlight search again.Expected Result:
Spotlight should function normally and display search results even while Illustrator is running.Actual Result:
Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.Additional Note:
Apple has reviewed this issue and…
2 votes -
Se borro todo
Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
Que hago???????2 votes
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