Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8207 results found
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First Attempt to Copy Hex Not Working
When I click into the fill properties under appearance, and click the "copy value" button, it always will deselect and NOT copy on first attempt. But if I try again after it will work. Similarly, when I first click on the value, it highlights, and then if I do CMD + C the value will become de-selected and not copied.
1 voteDoes this happen for Hex Code field only or are you seeing this on other fields as well? Also, let us know more about your system details and Illustrator version.
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Inconsistent strokes.
Hello,
An employee directed me to this forum to explain my problem (I explained everything here: https://community.adobe.com/questions-652/inconsistent-strokes-when-using-pressure-sensitive-brushes-with-xp-pen-tablet-illustrator-30-2-1-windows-11-1553544)
My system:
Windows 11, Version 25H2
Old tablet: Artist 12 Pro (XP-Pen)
New tablet: XP-Pen Deco Pro MW
I tried all available Illustrator versions (I will explain later).I am getting very weird and inconsistent strokes when drawing with a tablet and the Blob Brush Tool (please see screenshot and video attached EDIT: video too big pls see the article from the other forum, the video is posted there).
I did a ton of troubleshooting (new drivers, new installations, new Windows installation,…
1 vote -
Panning at high zoom levels appears blurry
The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.
https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442
If you drag to work with the preview enlarged, the work area preview will look blurry.
The more you zoom in, the more severe the symptoms are.
There wasn't until the last version of 2023, but it came up at some point.
Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.It's quite disruptive to the workflow. Please…
1 vote -
Transparency Lost in After Effects When Importing v30 AI Files
Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026
Environment:
- Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
- OS: macOS Sequoia 15.7.4
- Illustrator version with issue: v30.2.1 (2026)
- Illustrator version without issue: v28.7.10 (2024)
- After Effects version: 2026When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.
Re-saving the identical artwork in Illustrator 2024 (v28.7.10)…
1 vote -
PDF/X-4 Export Produces Non-Compliant PDFs in Illustrator v30.2.1
In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.
In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.
Preflight Error #1 — Placed image ICC profile conflict:
"CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC…
1 vote -
Discover panel not working
The discover panel and tutorials are not working,
1 vote -
Windows Explorer freezes when Saving As PDF
- Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
- Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)
- Open AI file
- Save as.. PDF
- Choose a PDF option, click Save
- Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
- To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart
I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows…
1 vote -
Scroll wheel crash
Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
Latest Windows, Latest AI. Latest nvidia driver.
Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
Expected: smooth scroll
Actual: App hangs for 2 seconds.
GPU accelleration settings on or off make no difference.
I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.1 vote -
Free Transform resets frame after each use
If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"…
1 voteIllustrator today properly keep the Free Transform frame deformed after each use, until you destroy the group it creates.
If you still have problems with the way it works — please comment back.
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Offset Path creates notches
Certain paths with certain Offset Path values create these.
Usually it’s a rather small value, but this sometimes happens with larger ones.There are other related problems with Offset Path:
1. Stroke displaying incorrectly and Offset Path broken — http://illustrator.uservoice.com/forums/601447/suggestions/39059872
2. Offset Path with small values (or Inside / Outside strokes) results in skewed lines — http://illustrator.uservoice.com/forums/601447/suggestions/394259591 vote -
Changing the Japanese font in the Type tool does not update it.
macOS Tahoe 26.2
Adobe Illustrator (Desktop version) 30.2.1Changing the Japanese font in the Type tool does not update it.
This occurs even when "Enable missing glyph protection" is initially set to OFF and no other settings are changed.This does not occur in macOS Vetura13.7.8
1 vote -
Vorschaubilder verschwinden im Bridge
Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.
Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.
Beispiel:
- Normal war die Anzeige in Bridge wie Bild01.jpg
- die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
- ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpgÖffne ich die Datei im Illustrator ist…
1 vote -
Images Missing After Reopening Adobe Illustrator File
Hello Adobe Illustrator Community,
I would like to report an issue we have been experiencing with Adobe Illustrator that has caused serious problems in our production workflow.
Issue Description:
Images that were properly embedded in Adobe Illustrator files go missing after the files are closed and reopened. The images are not corrupt, and their resolution is below 500 PPI. However, upon reopening the AI file, some embedded images disappear completely.This issue does not occur in all Illustrator files; it happens randomly across different files, making it difficult to predict or prevent.
Impact:
This problem has caused losses for our…1 vote -
Bug Graphic Display Corruption Issue (Pixel Artifacts on Screen Only)
Windows 11 Pro 25H2 build 26200.7705
Intel i7-14700
Memory 32 GB
AMD Radeon RX 7600 8 GB
Storage 2 TB
Illustrator 30.1 (64bit)
We are experiencing a display issue when opening RGB graphic files. The content appears corrupted on screen, showing scattered or smeared pixel artifacts.
In some cases, the issue is reduced or temporarily disappears when zooming in/out or scrolling the canvas. However, the problem is purely visual and does not affect the actual file data.
When the file is saved or printed, the output is correct and shows no abnormalities.
Please refer to the attached images for detailed…
1 vote -
Artwork was deleted after switching between files.
AI 30.1 MacOS
All my artwork was deleted when I switched back from another file that I copied art from, including guides. Tried Undo multiple times with no luck. Had not saved file.
1 vote -
UI freezes when clicking Save file with multiple artworks, no recovery files, version 30.0 on Tahoe 26.1
This new 30.0 update is terrible, my team has lost countless hours!
As soon as you click save, the UI freezes, and doesn't allow you to save.
After clicking the task manager in order to restart the app, the file doesn't show up in the recovered files. NOTHING!
It is the worse version of Illustrator EVER. I was contemplating going back to the LTS version, but we have already done too much work in this newer version, and are certain that when we open those files, in the OLDER (But better) version, there will be issues, we saw it already…1 vote -
Pasted symbol into new doc and that new symbol layer appearance overrode everything
Very unexpected /confusing issue with Illustrator today.
I cut and pasted a symbol from one document into a new doc. I tried to apply a new color to the symbol and it wouldn't work.
The appearance panel showed the objects as black, the objects on the pasteboard were brown, and when I selected them, the fill color in the toolbar showed yellow.
I broke the link to the symbol and tried to apply that yellow color to the compound path—it wouldn't work.
I released the compound path and tried to apply yellow to the individual objects—it still wouldn't work.
Rebooted…
1 vote -
Linked transparency ignored in document color mode CMYK
I've noticed that, at least as of Illustrator version 30.1, transparency in linked files is ignored while the document color mode is CMYK and the View Preview mode is GPU. It does not seem to matter if the original is in CMYK mode or not.
To reproduce the issue, create two Illustrator documents. In the first, draw a few objects on the artboard, setting the transparency for a few of them to anything noticeably different, and save it as Test1.ai. On the second document, set the document color mode to RGB, set the View Preview mode to GPU, and place…
1 vote -
Info boxes don’t go away when you stop hovering over the toolbar
When you hover over the toolbar, the info boxes appear and do not go away when you take your cursor off of the tool. It covers my view too much!
1 vote -
Behavior of buttons in the character panel when automatically converted to an icon panel
I'm using macOS Tahoe 26.2, with English system language and the Japanese version of Illustrator. This issue started with Illustrator version 30.
- Check "Automatically turn into icon panel" in the User Interface preferences.
- Click the ♥ button in the character panel or the scroll bar when selecting a font.
- The character panel closes.
- This issue did not occur up to version 29 of Ai.
1 voteReported to be fixed in the general build 30.3
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