Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8067 results found
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alert() function is slicing the last word in the output window.
Somehow the last word of an alert message to Illustrator keeps getting sliced. Notice in my attached example how the last word of my alert string "messages." gets cut off.
1 vote -
24.1.2 crashes when saving down AI or EPS to CS6
24.1.2 crashes when saving down AI or EPS to CS6.
Oddly enough there is some difference – the .AI doesn't seem to save at all, but saving from .AI to CS6 .EPS when opened after crash seems to have saved down successfully.
1 vote -
zoom tool malfunction
HI there,
On my Acer laptop, currently running windows 10, Illustrator had turned off some performance settings last week after a bug fix. when I press certain commands on my keyboard for the selections and zoom tool, the screen zooms in at the maximum and I can no longer zoom back out.
I believe I am currently using Adobe Illustrator version 24.1.3
1 vote -
Latest version takes a long time to open and save files often 5 minutes or more for a simple file this is not acceptable.
latest version of illustrator is taking forever to save or open files often more than 5 minutes for a simple file, this is not a network issue as it does the same even to desktop. this is not acceptable and needs fixing very quickly
1 vote -
Illustrator 24.1.3 Type tool and text refresh
I've been experiencing an error and annoying Type tool bug since the last update to AI 24.1.3. It happens when I type something and later I go back to edit it (for example adding extra text, fixing a type) and the change does not appear to occur until I switch to Outline view. Alternatively, if I option-drag the text path the duplicate path shows the correct text. This is an old error (at least in appearance) that was fixed several versions ago and now it's back.
1 vote -
"Curvature Tool" anchor points randomly deleting themselves
When working with the curvature tool, the anchor points delete themselves. This seems to be happening when I alt+click on one to make a sharp corner, then go to place the next point, the previous point (sometime the two previous) will delete themselves and end the path, as if I'd finished and gone to another tool (for instance the direct select tool) when I have not and am still trying to draw the path with the curvature tool.
Latest Version of Ai CC(just updated yesterday), Windows 10 (also latest update)
1 vote -
EVERYTHING Vanished
I was simply working on a design today, then all of the sudden, a small popup flashed at the top of the screen and then went away immediately. BOOM, Every single file that has anything to do with that piece of work vanished completely off my computer. The original picture (.jpg) and my recent saves (.pdf and .ai) are nowhere on my computer.
Why?
1 vote -
CS 6 was the best version of illustrator, then it's not good anymore
CS 6 was the best version of illustrator, then it's not good anymore
1 vote -
1 vote
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font display with SAMPLE overprinted in menu
the attachment shows what I see when I open the type/font menu on my computer. need to resolve this please.
thank you1 vote -
on saving...
Catalina / Illo 24.1.3 / 04-06-20 - tmp file created after error dialog window when saving document since update...?
1 vote -
Intro screen icons are not aligned
- The latest version of Illustrator
- On MacBook Pro 15" icons on launch/intro screen icons that belong to the sizes are not aligned. Should be aligned I guess. With a new update 2020 still the same issue.
1 vote -
automatic page zoom after hiding Illustrator
Mac OS 10.15.5
Driver[0] Name: AMD Radeon Pro 580X OpenGL Engine
OpenGL Version: 4.1 ATI-3.9.15
Illustrator Version: 24.1.3I frequently hide Illustrator with cmd-H keyboard shortcut.
I kept noticing the system chime when returning to Illustrator.
I recently noticed the zoom entry at the lower left corner was highlighted when returning.
I don't think this should be highlighted, waiting for me to type a zoom percentage when I come back to Illustrator. The chime is for an incorrect entry.1 vote -
Misterious Empty Window
This window appeared some months ago :/
1 vote -
Illustrator doesn't wokt
Hello,
- i7, 16gb ram, windows 10.
- when i open illustrator this happens. it doesn't work. I tried reinstalling. Still no succes.
please help
1 vote -
drop down boxes appear off screen - instead of simply dropping down.
I encounter and issue in illustrator where my drop-down menus appear either on the left of my screen or in the case of the Variable Width Profile opens at the bottom of my screen, (outside of illustrator) and won't allow me to select the profile I would prefer. It's a floating box but it won't allow me to move it. I have a similar issue in Premier as well. I don't have this issue in PS, so it appears as exlcusive to illustrator.
1 vote -
Cannot print A3 at 100%
From my Mac running 10.15.4, A3 will not print correctly to my Epson WF 7720. No scaling is applied - it's at 100% both in the driver dialog and Illustrator itself - but the prints are coming out at 97.2% of what they should be.
8.5 x 11 prints work fine, and the same document prints correctly at A3 from within Inkscape.
1 vote -
Random bug of unselected object frame, from locked layer, visible even though not selected
Only way to remove the frame is to shut the file down and then reopen. Unable to take a screen shot as the frame disappears when taking it.
Mac OS Mojave 10.14.6
Illustrator CC 2020 24.1.21 vote -
Wrong rendering of mesh shades in Illustrator 2020
When opening an Illu 2019 File in Illu 2020 I get wrong rendering results. We tried to reproduce the problem on several machines and it happens ewerywhere.
We are a production company with prepress repro team. Since we dont know, when the problem can occur, we are not able to use 2020 all the time.
Please find attached a sample illustrator file and screenshots from Illustrator 2019 and 2020.
I hope, you can find the bug and update the Illustrator 2020.
Stay safe,
Gregor
1 vote -
Chess like structure
While I am working on my projects a chess board like structure is appearing of no where.
1 - Microsoft Surface Pro 4 - Windows 10 - Adobe Illustrator 24.2.1
2- while using curving Pen tool.
3- I want it to stop disappear tried restart application.
4- it still apear.1 vote
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