726 results found

1. Can't Display Combining Diacritical Marks.

   Adobe Illustrator Version: 22.0.1 (macOS)

   Text: pe̍h

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   4 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Fonts not syncing

   Hello, my fonts are showing up after I sync them from Typekit. All off my fonts that I have downloaded are not showing up. Please address. Thank you.

   9 votes

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3. Type On Path bug with OpenType-SVG fonts

   • Apply a text to a curved path.
   • Apply a color font like Trajan to the curved text. This results in incorrect glyph rotation.
   • The rotation issue is no visible with CFF glyphs.

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   7 votes

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue is no longer happening in the latest releases. Please comment back if it does not for you.

4. Cursor navigating with arrow keys not moving

   When modifying text, the cursor no longer moves with the arrows (left, right, up, down) on keyboard. I have to click with my mouse everytime now.

   This just occurred today. Please help!

   6 votes

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   Request to Contact Support  ·  Anish Kumar responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

5. missing fonts logged in error

   When I open a document with missing fonts, the 'resolve missing fonts' screen keeps telling me I'm currently logged out of Creative Cloud, and to go to "help/log in". This despite the fact I'm logged in, and going to "help" shows my account name and logged in status..

   20 votes

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   Request to Contact Support  ·  Anish Kumar responded

   Hi,

   Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
   We are unable to reproduce this issue in house.
   Can you help the Illustrator team to isolate this issue further so that we can nail this down?
   If yes, then please let me know the following:
   1) Is this Issue still happening on your machine in the Latest version 23.0.3 ?
   2) If yes , Kindly follow the steps mentioned on the Kb Article "https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html

   If they don’t solve the problem, collect the logs as per instruction in the troubleshooting page and email to fontsupport@adobe.com and support@typekit.com .

6. Character Panel doesn´t change fonts name

   AI version: last one, 22.0.1
   I typed the same words in 10 different fonts (all Google fonts), and they all look different of course, but when selecting them a second time, the font shown in the Character panel was always the same. I closed Illustrator and then it worked for few minutes, then the same issue appeared again.

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   4 votes

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   Request to Contact Support  ·  Anish Kumar responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

7. Illustrator CC 22.0.1 Type Anti-Aliasing Issue

   Illustrator CC 22.0.1 Type Anti-Aliasing Issue

   1. The dropdown menu in the type window for anti-aliasing options is disabled seemingly at random.
   

   1. The anti-aliasing dropdown menu in the type window allows me to designate a render setting to one type selection however, this setting also seemingly applies to all type on the document (i.e. I cannot apply "Sharp" to one text block and "Strong" to another).
   4 votes

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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Not sure this still happens with the latest builds. Can you check if this is still a problem?

8. Extended top and bottom of glyphs of variable fonts are not rendered

   Vertically long glyphs with variable font are not rendered at the top and bottom. Please see attached file.
   When the character size is small or when the zoom ratio is small, all rendering is done normally.

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   26 votes

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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

9. Issues with changing font type

   I am using Illustrator 22.0.1 to design a logo. I've tried this on both my MacBook Pro and on my iMac and had the same thing happened:

   With the document open, I double-clicked on of the words to get the Type panel to open on the right. I then made my selection with the Type tool and then clicked the font drop down menu to change the font and started scrolling.

   I need to be able to scroll through the font dropdown menu to browse the fonts so I can make a selection.

   Instead, the font menu bugs out and automatically closes, and then changes the type I have highlighted to some random font.

   I am using Illustrator 22.0.1 to design a logo. I've tried this on both my MacBook Pro and on my iMac and had the same thing happened:

   With the document open, I double-clicked on of the words to get the Type panel to open on the right. I then made my selection with the Type tool and then clicked the font drop down menu to change the font and started scrolling.

   I need to be able to scroll through the font dropdown menu to browse the fonts so I can make a selection.

   Instead, the font menu bugs out and… more

   2 votes

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10. warped text

    Trying to change font size after text has been Warped in Illustrator is not working correctly. It's just warping the text further, & not making it smaller.

    1 vote

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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Do you still have this problem in the latest versions of Illustrator?

    If you do — please share the test file and a video of the behavior.

11. Text block cursor not indicating the actual cursor location.

    Text block cursor not indicating the actual cursor location.
    This has happened a few times to me, but is not consistent.

    When editing text in a type block I use the pointer to hi light the area where changes are required but the changes occur at a different point in the text.
    I have attached an image to clarify this - the black editing block is hi lighting the additional space I intend to delete but the actual character deleted is a few characters away (in this case the letter 'f' which shows with a blue edit line in this image - after undoing the action).

    Text block cursor not indicating the actual cursor location.
    This has happened a few times to me, but is not consistent.

    When editing text in a type block I use the pointer to hi light the area where changes are required but the changes occur at a different point in the text.
    I have attached an image to clarify this - the black editing block is hi lighting the additional space I intend to delete but the actual character deleted is a few characters away (in this case the letter 'f' which shows with a blue edit line in this… more

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    5 votes

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12. Making a button - Changing stroke on text to shape adds extra point [BUG]

    1. Illustrator CC 2018
    2. I was trying to make a scalable button with the text tool:

    Used text tool to write "Label", then in the appearance panel I added a stroke under Characters and then turned it into a rounded rectangle and adjusted the size to the desired shape. This did what I want, except it added an extra point it seems that causes an artifact in the shape. Is there any way you could fix this to close the shape properly/ also be able to adjust the stroke alignment for this.

    1. Expected a nice smooth pill shaped button
    2. The shape did not result the way it should have - not a clean looking vector.

    1. Illustrator CC 2018
    2. I was trying to make a scalable button with the text tool:

    Used text tool to write "Label", then in the appearance panel I added a stroke under Characters and then turned it into a rounded rectangle and adjusted the size to the desired shape. This did what I want, except it added an extra point it seems that causes an artifact in the shape. Is there any way you could fix this to close the shape properly/ also be able to adjust the stroke alignment for this.

    1. Expected a nice smooth pill shaped button
    2. The shape… more

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    2 votes

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13. Font cuts disappeare

    After a short time of working, the font styles disappear from the font menu. They are then no longer selectable.
    If I select Text in the document, the Myriad is displayed instead of the correct font.

    I have checked which actions the problem occurs. Even if there is no user action and the document has been opened correctly and without error, Illustrator will switch to Myriad after a few minutes and will partially remove the fonts of the previously selected font from the menu.

    I took the following test:
    I have opened a document. ClanOT was previously selected as the font. Illustrator does not yet show any error. Then I didn't touch the computer and program for about five to ten minutes. When I wanted to continue working from the document, several font cuts had disappeared from the menu and the Myriad was set.

    The error occurs in Illustrator without any action by the user.
    I have deleted the font caches several times. The problem remains.

    I apologize if I misrepresented myself. My English is not perfect, so I use an online translator.

    What I mean is the following:
    I have created a document, selected a font and written text. Font is ClanOT bold. The typeface also has the cuts "book", "book Italic" and "bold Italic". After a few minutes I can only select bold. Or just Italic, for example. All other sections are no longer visible in the menu.
    The text in the document is highlighted, but then often Myriad is shown in the menu. (Not in the picture below)
    However, the text itself is still displayed in Clan.

    The font is not damaged. It works in all other programs.
    The problem affects not only the font Clan but some others as well.
    My font management program is compatible.

    Please have a look here: https://forums.adobe.com/message/10160237#10160237

    After a short time of working, the font styles disappear from the font menu. They are then no longer selectable.
    If I select Text in the document, the Myriad is displayed instead of the correct font.

    I have checked which actions the problem occurs. Even if there is no user action and the document has been opened correctly and without error, Illustrator will switch to Myriad after a few minutes and will partially remove the fonts of the previously selected font from the menu.

    I took the following test:
    I have opened a document. ClanOT was previously selected as the… more

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    2 votes

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14. Font Drop Down List - HUGE

    My font drop-down list in Illustrator huge. I can scroll through the list and select a font, but if I search for a font my list gets cut-off and I can't scroll or arrow down past where it gets cut off. I'm on the most recent and updated version of Illustrator, I've restarted my computer, and uninstalled and re-installed Illustrator. This is only happening in Illustrator. It's been a couple of days that I've noticed this bug. I'm working on a PC. I'm working on a company computer and a company licensed version of Adobe CC.

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    4 votes

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15. Deleting segment of path for 'Type on path' and than undoing it gives wrong result

    I have type on path.
    I delete one segment of the path, and text is now overflowing.
    I undo deletion, path got restored, but text does not — it is still trimmed, and I have to NOTICE this and drag end marker back.
    'Undo' must restore previous state fully.

    10 votes

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

16. Freeze screen

    Sometimes the text boxes freeze and seem like I can't edit but actually are editable, is just I can't see exactly what I am doing.
    The other thing, and is a major issue, is that the outline mode is not visible, apparently, I can activate it but there nothing changes on my screen besides the option that shows that the mode is active.

    2 votes

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

17. Point type won't select with indents

    Point type can't be selected and moved at anchor point when left or right indents are applied.

    1 vote

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18. Selection of multiple text objects - changing font not working

    We can no longer change the font of multiple text objects at once.
    When multiple text objects are selected, Ai thinks this is a 'mixed selection' and does not come up with the typeface selector. Slowing down my work incredibly.

    6 votes

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

19. Missing Font On Documents That Were Just Open

    I have been having issues with fonts dropping out of coworkers documents since I updated to CC2018 but this is the first time I have reopened one of my own files and had font claim to be missing that I was just using.

    I had assumed previously that my coworkers had just had a different named version of the fonts but today I saved and closed one of my own files to restart my pc because AI was running slowly (separate issue, i know) but when i reopened my file 10 minutes later I have 6 fonts missing.

    When I scroll through the system fonts I can find and replace them but I have about 1200 fonts on my pc so it is really time consuming. Can you tell me why this is happening? (just trying to type the name of the font into that only catches the first letter so i still have to go through all of the A fonts to find Arial)

    Tried to close and reopen document without saving, same issue but font dropped out in even more locations.

    I have been having issues with fonts dropping out of coworkers documents since I updated to CC2018 but this is the first time I have reopened one of my own files and had font claim to be missing that I was just using.

    I had assumed previously that my coworkers had just had a different named version of the fonts but today I saved and closed one of my own files to restart my pc because AI was running slowly (separate issue, i know) but when i reopened my file 10 minutes later I have 6 fonts missing.

    When I… more

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    3 votes

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20. Font size dropdown not displaying list of default font sizes when clicked

    1. Illustrator version 22.0.1 (latest release)
    2. Issue occurs when changing font parameters
    3. Expected the font size dropdown to appear upon click
    4. Clicking on the font size drop down arrow does not display the list of font sizes as it is meant to.
    2 votes

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