Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
45 results found
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When using gaussian blur or outer glow on top of a gradient object, the gradient underneath becomes transparent.
The object in the pictures shown is applied the outer glow effect. When I place the object on top of the shape applied with gradient colors, the gradient becomes transparent as the glow appears to have disappeared.
2 votes -
Freeform Gradient / Gradiente Livre - Problemas com objeto expandido
[HELP] [Free Gradient] Guys, I have a problem that I can't solve. I created a vector icon that is joined and expanded. When I apply Gradient Free it appears normal. But when I resize the object it is "losing the gradient". I recorded the screen. I've tried everything here, do you know how to solve it? The editable file is there: https://drive.google.com/file/d/1aP40Rzv_zUG0MZSqTp16ZfJsnRlMLPME/view?usp=sharing
Thank you guys
[AJUDA] [Gradiente Livre] Pessoal, estou com um problema que não consigo resolver. Criei um ícone em vetor que está unido e expandido. Quando eu aplico o Gradiente Livre aparece normal. Mas quando eu redimensiono o…
6 votes -
Gradient stroke cannot be cut and pasted.
Reproduction:
- Draw a path with a gradient stroke and no fill.
- Select and cut or copy the path.
- Paste. Normally, In Front, Behind, or In Place.
- The expected result is, of course, a new copy of this gradient-stroked path.
- Actual results range from a copy of the path with the stroke expanded, an image that was cut and paste sometime last week, or an error popup that says "This operation cannot complete because of an unknown error [PDF!]"
Seen on OSX 10.14.6 with AI 24.1 and AI 24.1.2.
4 votesAs per the comment from the OP, the LaunchBar clipboard manager seems to not be compatible the Illustrator format. The same happens with other clipboards managers, including the default one for Windows. However, there are reports it used to work with previous versions of Illustrator. If you have more details on this, or the same problem, — please comment.
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Changing color on gradient object freezes illustrator
I noticed a similar issue someone was having in 2019, but it doesn't seem precisely the same. I am running Illustrator 24.3 on Windows 10. I recently pulled up an Illustrator file from last year to pull items for a new, related project. One of the vectors is a gradient - I'm trying to change it to solid fill. The only way I can do this right now is to change it to whatever solid is my default in my Tools panel, then change it to the actual color I want in my color palette. The Color palette automatically selects…
1 vote -
Freeform Gradient fails at transformation.
Hey I like the freeform gradient tool. But after it is applied to an object, the gradient has some major issues with resizing and rotation of the object. From what I can tell the points are not truly anchored in the object, so when the shape rotates the gradient points drop off the object, causing them to delete. It's like the gradient floats above the object. Or more frustratingly, sometimes when using the line gradient within the freeform settings, a point will delete causing the lines to cross and lock up, becoming uneditable. Usually, if you are within the gradient,…
9 votes -
Linear and radial gradient do not stay true to selected color's value
Linear and radial gradient do not stay true to selected color's value
Not an issue in freeform gradient1 voteDo you have the test fil you can share with the team?
Please remove anything sensitive from it and leave only the shape with the gradient. Do not move it into another doc or make sure it uses the same color mode as the original document does.
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Bug with the Gradient live
Hey,
When I use the gradient tool (G), I don't see the gradient live, is it a bug or is it just on my side ?
Thank's for you'r help
2 votes -
Scaling freeform gradient objects with real-time drawing/editing on.
When I have real-time drawing turned on, I can't select multiple objects that contain freeform gradients and scale them without losing the appearance of the objects. A single object works, more than one at a time will not. If I turn off real-time in preferences, this resolves the issue.
Mac os 10.14, Illustrator c 24.2
Please see videos for demo:
https://www.loom.com/share/5040af7faaec469ea51dbacec54ad60a
https://www.loom.com/share/36b855a5d05b4119828a0c7680036ee6
Problem resolves when turning real-time off:
1 vote -
Blend tool with Freeform Gradients does not working properly
Blend tool not working with shapes that contain gradients. (preview box is greyed out as well)
It won't work from the start with shapes that already contain gradients and only produces black shapes and an error message when the color is applied after making the blend.17 votes -
The operation cannot be complete beacuse of an unknown error. [STEX]
Trying to use Freeform Gradient on a more complex shape(image attached) and I get this error "The operation cannot be complete because of an unknown error. [STEX]"
I tried making a new doc and still same issue. Some of the elements are coloured, but not all.
System: MacOS Mojave Version 10.14.6
Illustrator Version 23.0.6
Thanks!4 votes -
Adjustment of a gradient in Live Paint Bucket (K)
In Illustrator CC2019 the Adjustment of a gradient in Live Painting Bucket (K) does not work.
When in Live Painting Bucket (K) i apply the gradient, then i can not adjust it manually.37 votesThe problem is not fixed, alas, despite the previous fix, and everybody who tried to pick a Gradient tool after selecting a region with the Live Paint Selection tool can see this... OK, back to work with this.
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Shift hold (Constrain angle) within gradient use not working
When I shift hold a gradient now it doesn't snap (constrain angle) in Illustrator. I've checked my general settings and constrain angle is set to 0°... have I missed something? Version 23.0
41 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Freeform Gradient not working with Compound Path
Freeform Gradient does not work on a Compound Path (e.g. an outlined text or logo). Ai doesn't give any feedback on the problem, it just does not work.
7 votes -
Gradient Annotator tool bug on Groups
Gradient Annotator tool is not visible for some objects but it is for others. See screen shot: visible on the rectangle, but when I edit the gradient of the compound shape, the annotator is not visible.
25 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Problem with tracing feature
Hi.
I have a problem with tracing feature. Never have I been able to use this feature, not once. Each time the error message appears: "Can not be fully executed because an unknown problem has occurred (CANT)".
Why is that?
Can someone help me?3 votes -
Free Form gradient Line points gets deleted on changing opacity to 0 via Point Mode
Making a freeform gradient point to 0% opacity works until the object is moved. The point will be removed on moving the object. This does not affect opacity greated than 0%.
23 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Adding more than one color point in a freeform gradient fill makes other points vanish
I have had this problem with the freeform gradient tool since it was introduced and it has not been fixed. Adding more than one color point results in other color points disappearing.
4 votes -
Freeform gradients become uneditable
I actually don't know if this is a feature request or a bug report, but I can't edit freeform gradients after I deselect the object with the gradient and then come back to it. When I come back to an object with a freeform gradient, using the gradient tool, the mouse pointer gets a little "no" symbol next to it (Wikipedia says it's called a general prohibition sign) and I can't see, let alone select and edit, any of the stops of the gradient. Is this a bug, or am I supposed to not be able to edit these? If…
5 votes -
Adjusting gradient on ONE selection adjusts ALL other objects with the same gradient
When I select ONE object with an existing gradient and then try to adjust it, it will change ALL objects that have that same gradient. Extremely frustrating.
2 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Illustrator loses gradient fills from PDFs, generated in InDesign
We have an issue with an InDesign PDF Press Quality opened in Illustrator...
Our InDesign file is OK. The PDF PRESS exported from InDesign is OK.
Both are showing a gradient type below the black type and print well on our XEROX proofer (see file PDF from InDesign).When we open this PDF PRESS in Illustrator, the gradient type below the black type disappear (see file PDF from InDesign opened in Illustrator).
We tried with regular type and outlined type in InDesign. Same results.PDF Press is also attached.
The workaround was to export the InDesign file as an EPS…
12 votes
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