Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8176 results found
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Add Bleed setting / reading value in Illustrator JavaScript
I checked illustrator JavaScript Scripting Reference
In 2017, only the document bleeding documentbleedoffsetrect can be set, but the bleeding size that has been set in the document cannot be obtained. Is it because the document is incomplete or this method is not provided? Now how can I get the bleeding size of the current document. thank you!Examples code:
//set bleed
docPreset.documentBleedOffset = [10, 10 10,10];But there is no way to get the value that has been set
6 votes -
2 votes
Illustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました内容につきまして、以下の内容の詳細をお教えください。
1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
2, 問題が発生したときに実行していた手順
3. [再現検証用] Illustrator ファイルまたはムービー書き出しは複数のメニューや設定がありますので、再現検証のために追加情報をお願いいたします。
よろしくお願いいたします。
Illustrator チーム
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Getting Blank screen
Getting grey blank screen not able to see any UI like File, Edit, etc., menus. Even the shortcuts are not working. Within seconds the Adobe illustrator closed automatically. Not able to recover the file as well.
1 vote -
Expand not working properly
After I expand anything (texts, strokes etc.), nothing changed and texts are still editable or strokes are still strokes.
1 vote -
CC Libraries won't load or respond
Make it work as intended. Very very frustrating.
5 votes -
Create New Sublayer button
I have a group that I want to make a sublayer instead.
I click it in the Layers panel and try to click Create New Sublayer button.
It’s grayed out.OK, think I, I must target it then, right? I do it.
The button is still grayed out.I select other objects, in Layers or on canvas.
Still grayed out.Then I click a layer name.
Surprise! Now and ONLY now the button is active... what?
What else can I mean when having selected anything else inside of a layer?Fine, I target my group, select a layer without targeting…
16 votes -
Guias Inteligentes están fallando al momento de alinear
Al momento de utilizar las guías inteligentes para alinear o mover objetos milimetricamente no queda en donde marca que está alineado.
1 vote -
Refreshing screen problem
With nested shapes, it happens screen refreshing problems in Illustrator 2022. It doesn´t happen in Illustrator 2021
1 vote -
copy and paste random color change
1.macbook pro 2021, big sur 11.4
2. version 25.3.1within the same file, when I copy and paste an element, the fill is changing. the same issue does not occur when option dragging the drawing. it happens repeatedly. The fill that is changing is a colored pattern fill. It has happened with all "original" colorations (ie it does not only happen when using the light blue fill like in the movie. but they all change to the same yellow fill like in the movie.)
3 votes -
object remaining after command z causing memory error message
I attempted to duplicate an artboard full of clipping masks and objects but afterwards, clicked command z. All quickly as unintended results. It left behind one box with transparency effect. every attempt to move this left behind object, caused the error "Can't move the objects. There isn't enough memory ID: -108"
Removing the objects seems to removed the problem.1 vote -
Doesn't open cloud files
Illustrator just couldn't open a file saved in the cloud.
This issue only occurring when a file was double-clicked. When I single click on the file, it opens normally after installation.
This problem has occurred after the update.6 votes -
Action batch saving with data sets does not put out multiple files
I updated to version 25.4 and had a file with multiple data sets. I have an action that saves as a PDF and I wanted to "batch" this action as I have done multiple times in the past to create multiple PDFs.
However, now only one file gets saved and it gets overwritten constantly when the action repeats. The saved file name is whatever the file was saved as when recording the action, so it is not even the data set name.I have now reverted to the oldest version I could find which was 24.3 and it is working…
4 votesHi,
Apologies for the inconvenience due to this issue.Please help the Illustrator team in isolating this issue by sharing some details:
1.) Is this Issue still happening on your machine in the latest version 25.4.1 ?
2.) If yes, please provide Test and script file.
3) Video & steps with which you are facing issue.Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.
Thanks and Regards,
Rohit Jain
(Illustrator Team) -
Tilde key to move a pattern within shape not working
My Tilde/Graves accent key is no longer working to transform a pattern within an object. Normally, I can rotate or move around a pattern when I hold it down without moving the object. It hasn't worked since my last update.
41 votesHi Everyone,
Backquote(`) can be used to transform a pattern within an object. Documentation is also updated for the same https://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html.
Thank you for all the feedback.
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Illustrator running really slow, no GPU preview
Hi Illustrator 25.3.1 is running horribly slow on my MacBook Pro (15-inch, 2018) / 2.2 GHz 6-Core Intel Core i7 / 32 GB 2400 MHz DDR4 / Radeon Pro 555X 4 GB - it is constantly running CPU Preview, I cannot get it to use GPU. Zoom in and out is awful to use. Illustrator is impeding my productivity. Please help.
5 votes -
Multi-Selection Lag on M1 MacBook Pro
When selecting multiple objects or points, Illustrator will lag consistently throughout the process and the objects will "stick" to your cursor. So the previously selected objects end up being moved while trying to select more objects.
Illustrator Version: 25.4.1
Model Name: MacBook Pro
Model Identifier: MacBookPro17,1
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 16 GB
System Firmware Version: 6723.140.2
OS Loader Version: 6723.140.23 votes -
The new simplify tool can't handle many lines
The new simplify tool makes Illustrator freeze when I try simplify contour lines in Illustrator that I used to do without any problem with the old tool. I've been waiting for 10 minutes now without any response from the app.
I'm using the latest Illustrator version (2021) and the tool is not working. Since the tool doesn't give you a dialogue box to press cancel or anything, it seems that I have to force quit Illustrator. This happens to all my files since they are pretty complex. No problem with old tool.
1 vote -
Illustrator 2021
The bug is ILLUSTRATOR 2021 itself.
- tried to save as bitmap to discover that finally the "save for web "option is gone - OK, but the "Export as" can't resize the picture and doesn't perform the action because "it's too big". So? How can I save the image? I open it with Photoshop but no, Photoshop "can't detect EPS data". Photoshop. You invented EPS. And you can't read an Illustrator-created EPS.
I work with Illustrator since 1.0. I feel like timewarped back into pre-history. Please rename the bug (=Illustrator 2021) with a proper name: Illustrator 2021 BC.2 votes -
Illustrator chokes when interacting with the UI
Since I updated to 26.0.2, Illustrator is choking when I interact with any part of the UI, like opening and navigating through menus, moving windows, selecting different tools, etc. For the most part, the issue is not that bad when designing, but when I use the UI is almost unusable. This never happened with any older version.
The video I´m uploading as a reference doesn´t have any drop-frames.My system:
Windows 10 (10.0.19043 Build 19043)
CPU: Intel I9 9900K
GPU: Nvidia GeForce RTX 2080
RAM: 64 GB DDR4
System Drive: Samsung NvME SSD 970PRO 512GB1 vote -
Color Guide not working
I'm working on a project and when i try to use the color guide to copy a color it doesn't let me put the color in.
1 vote -
Resizing from centre - Pen tablet sticking
Windows 10 64bit,
Just updated to 26.0.1 and when you resize from the centre of an object (holding alt) with a pen tablet, the object sticks to the cursor for a tiny bit. I.e it used to leave the shape resized when you lift the pen off the tablet. Now it attaches and keeps resizing as you move the pen away. It's made resizing things accurately impossible.
It doesn't do it with regular resizing from one corner, so it's something bound to the "alt".
Updated the Wacom drivers and no difference.
1 vote
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