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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8175 results found

  1. new function says it doesn't work

    When using version 26.0.2, the new function says it doesn't work.
    It seems that there is a problem with the patch since this problem occurred after this patch. Please take care of these matters before the end of the year.
    It's not a free program, but I use it every month to get rid of this bug!!!!

    1 vote

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    1 comment  ·  Admin →
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  2. Width Stroke gets lost with Draw Inside mode

    When we draw inside an object the stroke from the object loose any width variations, that feature will help a lot.

    3 votes

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    1 comment  ·  Strokes  ·  Admin →
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  3. Artboard Naming Display Error

    OS: MacOS 11.5.2 (Big Sur – most recent update)

    When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.

    Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.

    I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).

    2 votes

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    3 comments  ·  User Interface  ·  Admin →
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  4. Grid View fails to render grid lines at various zoom levels.

    I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).

    Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
    Gridline every: 72px
    Divisions: 18
    Grids In Back: Checked
    Show Pixel Grid (Above 600% Zoom): Checked

    As you can see in the attached screen shot (800% Zoom) that is not a grid.

    5 votes

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    3 comments  ·  User Interface  ·  Admin →
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  5. Linked PDFs resizing when pasted

    If you open a multi page PDF in Illustrator and then copy and paste it either into the same document or a different one, it changes from cropping to the bounding box to whatever was specified last in the File/Place options dialogue box and scales up or down to fit the same space.

    If I place a file (any file) and specify cropping to Bounding Box, and then open the same multi page PDF as before, the problem does not occur. It appears that by opening a multi page PDF it crops to bounding box but by copying and pasting…

    3 votes

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    0 comments  ·  Images, Links  ·  Admin →
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  6. Text subtracted form a shape looks incorrectly with GPU Preview rendering, top is clipped diagonally

    Having issues with text and some compound paths acting like they are open paths when previewing with GPU. Viewing in CPU preview renders correctly.
    We have had this issue on both 2017 iMacs and new Windows 10 machines.

    Adobe Illustrator 25.2
    Windows 10
    Nvidia RTX 2070 Super (457.07 drivers)

    14 votes

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    7 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Zeichenfläche beginnt nicht bei x0 y0

    1. MAC OS BIG SUR 15.5.1
    2. Illustrator CC 25.4.1

    Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.

    Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.

    Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
    Das Problem gibt es in den älteren Versionen nicht!

    Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.

    Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…

    1 vote

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    2 comments  ·  Documents and Artboards  ·  Admin →
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  8. GPU Performance Glitches Still Not Fixed!! 2021

    GPU Performance glitches have been constantly and extremely annoying while displaying many files, it shows weird patterns from the same opened file overlaying the designs, and they randomly change and break while zooming in and out, sometimes I can't see how my design looks like because of these glitches, it is so serious, it makes the app sometimes next to useless!!

    Please, this problem has been there for a long, please fix, please fix

    I have tried the same files on 2 different machines, same issue

    Mac Book Pro 16 - 2019
    macOS Big Sur
    RAM 32

    iMac 27 inches…

    5 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Import SVG, crashing illustrator

    I'm on MAC and I'm using the latest versin of Illustrator 25.3.1 and when i import an svg (who come Adobe XD), illustrator do not respond and crash.

    4 votes

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    5 comments  ·  Other...  ·  Admin →
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  10. Can't modify brush size neither use basic stroke

    Every time I try to use brush with any size, it makes 1pt strokes. And when I try to use basic brush, it makes other strokes like caligraphic or caracoal.

    I already closed the program and opened it again but doesnt work.

    2 votes

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    2 comments  ·  Brushes  ·  Admin →
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  11. Copy/paste SVG missing closing > bracket

    Illustrator 25.3.1 64 bit Windows 10 v21H1

    Copy/Paste in this version is now missing ending ">" closing bracket noticeably when pasting as svg directly into text based editor such as vscode or notepad.

    Example:
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 432 432"><rect width="432" height="432"/></svg

    *note the missing greater than closing bracket. This has to be added manually on every copy/paste to editor.

    5 votes

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    3 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Font Missing from Library Asset: Infinite Loop

    I tried to place an asset from Materials Library. A dialogue warns of a missing font, but I cannot recover from this as it infinitely appears with no option to cancel the attempt to place the asset.

    There really needs to be a way to recover from errors / faults, UX 101, had to use Program Manager to kill processes.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  13. Not Saving work, freezing and deleting progress

    I am taking a class and saved my project to the cloud to work on in the next class. The following day, I opened my file, and it froze. I had to close Illustrator and reopen it. When I did, my file was no longer in my cloud, or saved anywhere else. It literally deleted my file and I have to redo my project before I can attend my next class. Thankfully the class is recorded so I can take it at a later time. I hope this does not happen again. I know this has been happening to others…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Huion Inspirion H950P - Mac Silicon - Illustrator 2022 does not allow pressure sensitive brushes (Pressure option not showing / grayed out)

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  15. Same keyboard shortcut (Alt + C) for two different options in the Place dialog box

    In the Place dialog box two different options (Open Cloud Document and Replace) have the same shortcut — 'C' key. In both cases the 'C' letter in the option titles is underlined. See attached screenshot.

    Windows 10, Illustrator v25.2

    14 votes

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    7 comments  ·  File Save, Import and Export  ·  Admin →
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  16. Paste operation does not properly ignore the null termination character of ANSI string

    During a paste operation to the art board, the final null termination character of the clipboard is not ignored, but rendered as part of the string used to compse the text object.

    I'm attaching an image of the clipboard contents, and I made a video to show the behavior. Under Windows, simply copy the value from the color dialog box and then click the desktop and paste.

    https://youtu.be/3upt2dr-oDg

    Thanks!

    Illustrator v26.0.1 64-bit
    Windows 10

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  17. Symbol transformation "Reset" button sometimes greyed out

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    I have several instances of a Symbol on my Artboard, and each has been transformed.

    Some of these instances displays the "Reset" button when I select them, some others don't, and I have no choice but to use the Symbol panel. Why??!?

    2 votes

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    5 comments  ·  Symbols  ·  Admin →
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  18. Illustrator's Round Outline Bevel with Standard Lighting Causes Weird Shadow

    Added a custom "round outline" bevel with "standard" lighting and ended up with a weird shadow effect in the upper-right corner of the 'g' in this logo that I can't seem to get straightened out. It seems to be a bug in the overall process.

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  19. DXF files not coming in to scale

    Catalina
    New Illustrator update 25.1 — DXF scaling is off, not correct.
    Original size nor does it work using 100% scaling import.
    Previous version no problem... DXF files come in to scale "original size"

    12 votes

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    16 comments  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ravi Gupta responded

    We have fixed the issue in AI version 25.2. Would request you to let us know in case you still run out into this issue.

    Thanks,
    -Ravi Gupta
    Illustrator Team

  20. Unable to control third party applications with AppleScript

    This is essentially the same issue as https://community.adobe.com/t5/indesign-discussions/indesign-16-3-2-not-authorised-to-send-apple-events-to-other-apps/td-p/12312871 except for Illustrator.

    Illustrator is missing the NSAppleEventsUsageDescription key from its info.plist file. This prevents the system from asking permission from the user to send apple events from Illustrator.

    Mac OS 11.5.2
    Illustrator 25.4..1

    To recreate:

    in terminal
    tccutil reset AppleEvents com.adobe.illustrator

    save the following AppleScript and place in the scripts menu for illustrator.

    tell application "Finder"
    display dialog "test"
    end tell

    Expected result:
    dialog in finder

    Actual result:
    AppleScript error: Not authorized to send Apple events to Finder. (-1743)

    2 votes

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    3 comments  ·  SDK and Scripting  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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