8232 results found

1. AI v26.0 beta - start problems on macOS 10.15.7

   When starting AI v26.0 beta there are numerous error messages under macOS 10.15.7, see screenshot:

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   3 comments  ·  Launch  ·  Delete…  ·  Admin →
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2. Lines aren't smooth with Pencil tool

   Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.

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   9 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. Outline view (ctrl-y) crashes Illustrator 25.3.1 immediately.

   I had this problem in verion 25.0, and then it went away with a couple of updates, and now it's back in 25.3.1

   Right now, the way it works is that I'll make a thing - anything (eg. just a rectangle), hit CTRL-Y (outline view) and... Illustrator crashes.

   Anyone else got this?

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   5 comments  ·  Other...  ·  Delete…  ·  Admin →
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4. 変形　長方形のプロパティ　角丸　左右　下方向矢印ボタンが押しにくい

   変形　長方形のプロパティ　角丸　左右　下方向矢印ボタンが押しにくい

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。

   もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。

   お手数をおかけいたしますが、よろしくお願いいたします。

   Illustrator チーム

5. Symbols and fill & strokes

   In Illustrator 26 (Mac, Big Sur 11.6.1), Symbols (static) now accept fill and stroke properties with the symbol selected (not editing the symbol). Traditionally, they have not been accepting any fill or stroke properties as those are defined within the symbol. These are not dynamic symbols.

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   1 comment  ·  Symbols  ·  Delete…  ·  Admin →
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6. Strokes with gradients create buggy .pdfs

   The .pdf let Acrobat crash, and the preview is low resolution.

   2 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Jittering / flickering content when scaling Ai windows on M1 Pro Macbook Pro 2021.

   Jittering content when scaling Ai windows on M1 Pro MBP. Seems to be a GPU render glitch.

   2 votes

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. Black screen and duplicating forms randomly while working

   1. While I'm working with Ai for some time, the screen suddenly turns black and it leaves black even if I'm moving the artboards or window (like in a photo). And only turning off the Ai helps until the next "black" time.

   I've got an update of Ai this morning (2021-10-28) and before this problem never happened.

   1. It sometimes starts to randomly duplicate objects and all the forms, while I'm copying, moving, or transforming them. I don't have a photo right now to show it and I don't know from what this problem depends.

   Using: Adobe Illustrator 2022 v 26.0
   
   PC-Windows 10 Home 64-bit

   Thank you for your help.

   1. While I'm working with Ai for some time, the screen suddenly turns black and it leaves black even if I'm moving the artboards or window (like in a photo). And only turning off the Ai helps until the next "black" time.

   I've got an update of Ai this morning (2021-10-28) and before this problem never happened.

   1. It sometimes starts to randomly duplicate objects and all the forms, while I'm copying, moving, or transforming them. I don't have a photo right now to show it and I don't know from what this problem depends.

   Using: Adobe Illustrator 2022 v 26.0
   
   PC-Windows… more

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9. Custom Colors convert to CMYK automatically, when we set "Effect->Blur->Gaussian Blur".

   When we apply Effect->Blur->Gaussian blur an object with a custom color, it will be converted to CMYK color in overprint preview mode.
   Also, when we export PDF, it will convert to CMYK.

   Illustrator ver.24.2
   OSX 10.13.6

   The steps you were taking when you experienced the issues
   1. To make pathItems that colored Custom color.
   2. Select it and apply Effect->Blur->Gaussian Blur.
   3. Open Separation preview panel and check Overprint preview.
   4. Custom color objects seem to convert to CMYK.
   5. To export it to PDF, the custom color will discard and convert to CMYK.

   Your expected result
   We lose custom color when applying Effect->Blur->Gaussian Blur.

   Your actual result
   Keep custom colors like ver.24.1.

   Community reference.
   https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0/ver-24-2-%E7%89%B9%E8%89%B2%E3%81%AB%E3%82%A2%E3%83%94%E3%82%A2%E3%83%A9%E3%83%B3%E3%82%B9%E3%81%AE%E3%81%BC%E3%81%8B%E3%81%97%E3%81%A7%E3%83%97%E3%83%AD%E3%82%BB%E3%82%B94c%E3%81%AB%E3%81%AA%E3%81%A3%E3%81%A6%E3%81%97%E3%81%BE%E3%81%86/td-p/11244418?page=1

   For Japanese.
   上のスレッドをご参照ください。特色を設定したオブジェクトにぼかし（ガウス）をかけるとCMYKカラーに変換された状態でオーバープリントプレビューされます。また、PDFで保存を行うとオーバープリントプレビュー時の状態でCMYKに変換されたものが書き出されカスタムカラーが破棄されます。

   When we apply Effect->Blur->Gaussian blur an object with a custom color, it will be converted to CMYK color in overprint preview mode.
   Also, when we export PDF, it will convert to CMYK.

   Illustrator ver.24.2
   OSX 10.13.6

   The steps you were taking when you experienced the issues
   1. To make pathItems that colored Custom color.
   2. Select it and apply Effect->Blur->Gaussian Blur.
   3. Open Separation preview panel and check Overprint preview.
   4. Custom color objects seem to convert to CMYK.
   5. To export it to PDF, the custom color will discard and convert to CMYK.

   Your expected result
   We lose custom… more

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   19 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

10. Unable to Export as PDF using Export for screens

    Unable to export as PDF using Export for screens.

    I am trying to export for screens both JPG and PDF.
    JPG is working as always but the problem is the PDF. \
    I cannot even save one single vector rectangle.

    FYI, I am using MacBook Air M1.
    It worked before.

    What is wrong? cannot work now.
    Help please.

    Thanks

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    3 votes

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11. 書き出し設定からjpgを書き出した時。

    書き出し形式からjpgを書き出した際，裁ち落とし設定を入れていてもアートボードの大きさで書き出されてしまいました。2020では通常の書き出しができたので，2021のみのバグのようです。

    2 votes

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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    最新バージョン「v26.2.1」でも検証いたしました。

    書き出しダイアログで「アートボードごとに作成」オプションを有効にすることで、裁ち落としを含めたサイズで書き出されますので、ご確認ください。

    問題があるようでしたら、ご報告ください。

    よろしくお願いいたします。

    Illustrator チーム

12. Cant save ai file with my Mac m1 chip

    It's not saving any new file. My Ai is updated.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Lightbulb speechbox is stuck.

    I just updated my Ai. Upon entering to use it it, the blue Lightbulb help button speech box won't go away. It covers up the properties, layers and library tabs, inhibiting me from finishing my work. I've done everything I can and I need it to go away so I can finish what I am doing!

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    3 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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14. Dark Mode on macOS makes text in input fields white and invisible

    In macOS dark mode, the parameters is all white when you choose them.

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    4 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Blue is now purple

    When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)

    This also happens when I drag&drop an image that has vibrant blue colors in it.

    Any ideas why this is happening?

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    6 votes

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    6 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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16. Export Selection, Assets Panel not saving as before

    Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website. I don't understand what has changed as I do the same routine as before when I do this.

    Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website.… more

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17. Separations preview

    Mac OS 10.15.7 Ai 25.4.1 When an item is selected i get blue bezier points, but when i turn separations preview on it turns light grey and makes it difficult to move also the selection marquee disappears. In some files this happens all the time even with out the separations preview on. Thanks

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    1 comment  ·  Actions  ·  Delete…  ·  Admin →
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18. Shear dialog forgets the value

    While rotating objects keeps the value of the angle in the dialogue box, bending (shearing) immediately forgets the value. A bug?

    Während beim Drehen von Objekten der Wert des Winkels im Dialogfeld erhalten bleibt, vergisst das Verbiegen den Wert sofort wieder. Ein Bug?

    See screenshort in German:

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    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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19. Mac OS Save As file name highlight bug

    Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

    Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

    Also, in Illustrator, the sometimes Save As does not highlight the file name at all AND the escape key does not dismiss the dialog box. Double bug!

    Here are screen shots of the errors, with Photoshop doing the correct behavior and being the winner:

    Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

    Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

    Also, in Illustrator, the sometimes Save As does not highlight the file name at all… more

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    3 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi All ,
    Thanks for reporting the issue . The issue has been fixed in 12.1 Monetary OS .
    Regards,

    Ankit Goyal
    Illustrator team

20. Illustrator Background Flickering

    Hey all.... I'm getting a very annoying flickering background in illustrator CC 25.2.3 as I roll the cursor around.

    It stops when I turn off GPU performance but I'd ideally like to have the best performing Ai as possible...other wise what's the point ey?

    MBP spec:

    10.15.7

    MacBook Pro (16-inch, 2019)
    2.3 GHz 8-Core Intel Core i9
    64 GB 2667 MHz DDR4

    AMD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB

    Very Annoying as this MBP is brand new

    Anyone had the same thing?

    5 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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