Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8176 results found
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Stop "Get started with fun and interactive tutorials" permanently
Every single time I open Illustrator I get accosted by the "Get started with fun and interactive tutorials" tooltip.
There's two options on it:
- "Remind Later", which temporarily hides the tooltip
- "OK", which opens a tutorial panel and temporarily hides the tooltipThere needs to be an option for "Never show this stupid thing again"
7 votes -
Problem with trasparency with 25.3.1 on 25.2.3 working correct
When Save PDF with latest version of Illustrator we find problem with image trasparency. With 25.3.1 nothing problem (see file OK)
2 votes -
Placed image was resized automatically
I had encounter the issue where the aspect ratio (heights and width) of the placed images .psd was changed when the same file was reopen.
As attached, 1.png was the originally placed image size.
After the file was closed and reopen, the aspect ration of the image changed as shown in 2.pngPlease note that the original image was not edited in any way.
2 votes -
Out of GPU memory issue
Using JS to batch processing for hundreds of .ai files, Out of GPU memory warning popup. You can find the warning information in attachment.
During batch processing, each loop will close the processed image by using document.close() function.
Thanks!OS: macOS Big Sur
Illustrator: 25.2.14 votes -
Colour values change on their own! Very frustrating
Colours keep slightly changing over time, even as I am designing live inside a file!
I will enter an exact CMYK or RGB value to match our brands colours, then these values will change slightly all on their own.
I've been monitoring this for about 2 months now hoping this issue would be resolved in an update... but it hasnt been!
This is a massive issue! Colours have to be stable!
We need to be able to trust the program with things that are vital for a brand, like their COLOURS!
The attached image shows -
Top: is the original…33 votesThis problem requires an investigation, but not enough data is gathered yet to even start it.
Please provide these settings to help the team to deal with the problem:
1. The version of illustrator. OS and GPU model
2. Your color settings (a screenshot of the Color Settings dialog will do)
3. A test file with swatches which gets changed
4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)
Also, please check if the behaviour differs when you disable GPU mode and note that.
Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.
It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a…
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Stop rasterizing the gradient on an object when expanding its appearance
When you expand the appearance of an object with a gradient, the gradient is rasterized, which I believe, defeats the purpose of using it considering the results. The resulting image has a lot of erroneous White specs. If there is a stroke aligned to the center, it creates two layers with the same gradient, which means you have to unite them with pathfinder. A layer that's shaped the same as the rasterized object with the gradient is the color gray.
The workaround is to apply a solid color, then expand, then reapply the gradient, but it took me some time…
3 votes -
Can't Type on Text Tool
Whenever I click on the Text tool and i type a word. it doesn't show. But I see what i type on the layers folder. But the actual artboard it doesn't showup
1 vote -
Imported objects loosing color from brush and swatch
objects imported into another illustrator file loose their colors in both preview and swatches. We build items we produce by bring in standard objects that represent items we use over and over. Since the upgrade to 25.3.1, when we import those objects, the color is removed, does not happen in 25.2.3.
macOS 11.4
Illustrator 25.3.1 problem app
Illustrator 25.2.3 no issuecopy a lace object from sample to another file and it will loose its color
2 votes -
Undo after unlocking a layer makes the saved file marked as unsaved
If you open a file and make a change, the file name shows an asterisk in the document’s tab to indicate this. If you then immediately Undo the change, the asterisk disappears — makes sense, the file is back to its original state.
But this doesn't work if you lock or unlock a layer and then Undo! The asterisk remains in place.
Thanks to John Goodman for reporting this.
1 vote -
Save on your computer or to Creative Cloud Dialog
When Preferences under User Interface -> UI Scaling is set to large then the "Save on your computer or to Creative Cloud" is cut off and input boxes are cut off. The sizing is not right.
3 votes -
CC libraries wont open after 2x reinstalling in AI in beta version for windows
I m trying to use the colors swatches in a project and now I guess ill have to do it manually . I have enclosed 3 screen shots
.CC libraries keeps saying it needs to be updated in the Beta version of A I(desktop) . I did the cleaner and install twice and the error still comes up
3 votes -
Single click on a radial gradient with gradient tool does nothing...
When using the gradient tool on a radial gradient, a single-click should move the center of the gradient to the click location. This only works if the gradient annotator is turned on, otherwise nothing happens. See attached video.
3 votes -
Close file when saving as a .PDF
Close file when saving as a .PDF
This has been a HUGE problem since you guys changed the way Illustrator handles file saves.
When you Save As... and save as .pdf the .pdf file remains open and editable. Which if you are in a fast paced environment and forget to close that 'New' file, you are editing a PDF and when you close it out and try to reopen you are now faced with a non-editable Illustrator file (especially if you unselect illustrator compatiblity).I have lost DAYS of work doing that one simple task, just so I could email…
1 vote -
Info not showing coordinates when setting Ruler Origin
When setting the Ruler Origin, the Info palette is dead, not showing the coordinates of the tool.
1 vote -
Selecting & deselecting objects is buggy too
While working in a file:
Attempting to select more than one object at a time to move them simultaneously works, but then I cannot deselect the objects by clicking the art board as in all previous versions of Illustrator.
I have to click on each object at a time to deselect them. It doesn't always happen, but it happens often enough that it becomes an issue with work efficiency.3 votes -
Save dialog fails if you start typing file name before window is shown
When I press the ⌘+S shortcut and start typing the file name before the save dialog box shows up, I get a "The save file operation failed." error.
This is on version 25.4.1 on macOS Big Sur 11.4 on an M1 Macbook Air.
This has been an error for a long time, if not indeed for several years.
2 votes -
crashes opening .ai files
AI worked fine on Saturday (25 Sep), today the same files crash the program. Update over the weekend? Can AI stop pushing updates that turn the program into a brick? In Alaska, we don't have unlimited bandwidth, we have to pay everytime I am forced to uninstall and redownload/re-install adobe programs for BAD updates. Why do we pay you to be in a constant beta?
1 vote -
Optical kerning changes when opening AI file in Illustrator 2021
Opened an AI file created April 2021 (using Optical kerning) to make changes. Kerning looks ok when I first open the file, but when I click on the text, the kerning changes significantly.
The font used is Georgia. Mac OS 10.15.7. Illustrator 2021 25.3.1. I had to open the file in Illustrator 2020 and copy the kerning values between the letters. I then opened the file in Illustrator 2021, changed from Optical to Metric and entered the kerning values from the Illustrator 2020 file.4 votes -
Select strokes by clicking anywhere on their stroke, no just the 'path' central part.
It gets tedious really quick having to always be accurate and select the invisible central 'path' of a stroke - why not allow us to select a stoke by clicking on any part of it, of it's pixels rendered on the screen. Like Freehand by macromedia used to allow. Just add it as an option in preferences.
So if you have a Red 20px thick stroke, you can select it by clicking on any of the red stroke as rendered on screen, rather than having to slow down time and space to be super accurate and guess where that central…
3 votes -
illustrator相关进程crashhandler 占用大量CPU
每次打开illustrator的时候，都有相关进程Crashhandler占用大量CPU。
1 vote
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