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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8176 results found

  1. 筆圧にてブラシの線幅設定をした線をコピペして、コピペ先のブラシを基本に設定すると、コピペ元の線幅設定が消える

    [現状]
    ①ペンタブレット筆圧感知にて、ブラシに線幅設定(線の入り抜き)を持たせながら描きます。
    ②ライブペイントを使用する為、線をコピー&ペースト。(背面以外の場所でも再現性あり)
    ③コピー先の線を、ブラシ”基本”にすると、コピー元の線幅情報が消えます。(入り抜き無しの一定の線になります)

    [想定していた結果]
    コピペ先の線の設定を変更しても、コピペ元には影響されない。CS6と同様の動作。

    [環境]win10、Adobe Illustrator 2021 25.4.1、Wacom One

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    最新リリースバージョン「ver.26.2.1」にて、ペンタブレットの筆圧感知に関する問題が修正されていますので、お時間のある時に挙動の確認をしていただき、問題があるようでしたら、ご報告くださいますようよろしくお願いいたします。

    Illustrator チーム

  2. Ugly edges when using clipping mask or stacking objects with the exact same shape

    Whenever stacked objects have the exact same shape, or when using a clipping mask, the colors from the objects below will be visible around the edge of the upper object. See screenshot.

    This will probably not show when you print, but it does show when you rasterize a vector image. The screenshot is from a rasterized .ai image opened in Photoshop. So it's not just a preview bug in Illustrator.

    And it's quite disturbing to see these ugly edges when work on your illustration.

    12 votes

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  3. Rotated Artboard

    BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?

    Mac OS: 11.4 (20F71)
    Illustrator Version 25.3.1

    2 votes

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  4. 3d-Kreisel Darstellung und Renderfehler | 3d rotate render error

    3d renderings are perse buggy (see PDF) create invisible geometries (although switched off), render errors on the assembly line.

    The preview is miserable. I can't explain this to any customer, nor can I expect them to! In part, AI files were invited to be transparent in places where they shouldn't be.

    I have been using Illustator since 1990 and there is no other program that is as buggy and impractical as Illustrator. Fast is different.


    German:
    Die Vorschau ist miserabel. Das kann ich keinem Kunden erklären, noch zumuten! Zum Teil werden eingeladen AI-Dateien an Stellen transparent, an dem sie es…

    1 vote

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  5. 横向き棒グラフツールの数値の座標軸の変更

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン

    Windows 10  25.3.1

    2.問題が発生したときに実行していた手順

    横向き棒グラフツールの数値の座標軸を変更して
    最大値500,000 間隔を7にする

    3.想定していた結果

    最大値と間隔が正常に表示される

    4.実際の結果

    最大値の数値と目盛りが表示されない

    5. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
    コミュニティで質問し、回答をいただきました。
    こちらをご覧になってください。

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
    間隔が「7」の場合にのみ発生するようです。
    (最大値が「500000」以上で発生しやすいようです)

    今後、さらに検証を進めてまいります。
    開発に進展がありましたら、こちらでご報告させていただきます。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  6. Tool menu doesn't open correctly.

    This is what Illustrator 2020 looks like after I upgraded to Monterey. Everything is super glitchy. Please update Illustrator.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  7. After the new 25.4.1 version, Learn Function and Interactive Tab doesn't work anymore.

    The Learn Tab is currently blank, and it's an obstacle to learning the Illustrator.

    Windows 10 Home x64
    Adobe Illustrator 25.4.1

    1 vote

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  8. Moving a path to an invisible group still enables me to edit with Blob Brush

    I was painting a path with the Blob brush, then I decided to paint a new path on top of the other one and I didn't want to join with the original, so I moved the original to an invisible group and proceeded to paint the new path. For my surprise the original in the invisible group joined with the new path, I don't see this like a feature.

    1 vote

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    1 comment  ·  Brushes  ·  Admin →
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  9. Save in background corrupting files! + AMD Radeon Pro 5700 XT 16 GB GPU causing crashes

    iMac (Retina 5K, 27 inch, 2020)
    3.6 GHz 10-core Intel Core i9
    72GB Ram
    GPU: AMD Radeon Pro 5700 XT 16GB
    Mac OS Catalina 10.15.7/ Big Sur 11.5.2

    My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb +…

    1 vote

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  10. Selection in the right pane

    Since a recent update of Illustrator, it has been very difficult or even almost impossible to select data in the right panels with the mouse. The cursor is stuck, and you must either use the keyboard to erase data and change their value or double-click on the data and replace its value.
    This bug was not present in the former versions of Illustrator (Windows).
    Regards,
    Pascal Garin

    1 vote

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  11. Artboard's anchor points not working as expected.

    Illustrator 25.4.1, Windows 10 Pro 21H1 build 19043.1110
    I am trying to set the size of the artboard to the dimensions of certain elements in the drawing.
    For this I would pick an anchor point of an artboard and align it with an anchorpoint of an object, smart guides and every necessary snap option is active.
    However, the result is that the artboard is always off.
    After trying for some time I found out that it's not the anchor point of the artboard that is aligned with the other anchor point, but the cursor. And the cursor is always a…

    1 vote

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    2 comments  ·  Snapping  ·  Admin →
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  12. Zoom not working!!!

    Neither pinch nor scroll are working correctly. I tried turning off animated zoom and it doesn't work that way either.

    Very unreliable and choppy with huge steps when it does happen to trigger.

    2 votes

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  13. Resizing window distorts artwork and interface

    Selecting Edit>Recolor Artwork resulted in Illustrator distorting the contents of the user interface when the application window was resized. I was unable to replicate the problem after restarting Illustrator. The attached screenshot is not resized, it is exactly as Illustrator appeared after the bug manifested.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Lag when mouseover on Font menu

    On macOS, if you click the "Type" menu in the menubar at the top of the screen, then hover over "Font" in the dropdown menu, there is serious lag as the fonts load. Sometimes if you're just passing over the Font option on your way to another item, you can experience lag for 3-5 seconds as the fonts load anyway.

    Illustrator 26.0.1, macOS 10.15.7, Macbook Pro 2019 16" 8 core i9.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Screen goes white as soon as I draw something

    As soon as I open an Illustrator document and draw or touch an object, the screen goes white. I switch between gpu and cpu rendering, nothing changes.

    M1 MBP, newest os and illustrator version, not the beta or pre version, rosetta 2 mode.

    2 votes

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    The team is aware of a similar looking issue, where this is due to Anchor Point Size preference set to Max value. Please check if changing it from Max to any other value resolves this and comment back.

    The investigation continues to get the root cause of this preference corruption.

  16. Replace Font - Skip options does not let you skip

    Replace Font - Skip options does not let you skip some times. Selected to Don't Show on documnent open. but it still Does, and at time WON'T let you proceed without fixing a font.

    1 vote

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  17. v25.4 Changed ID format for items with same name when saving SVGs

    Do this on both v25.3.1 with v25.4 (Both Mac, Windows):
    Assuming Identify Objects By Object Name is on.
    1) Create new document
    2) Create two items (e.g. rectangle)
    3) Rename rectangles to same name
    4) Save SVG (not export)

    Expected format from v25.3.1:
    <rect id="rect_1_" ...
    <rect id="rect" ...

    Actual v25.4 output:
    <rect id="rect_00000161598596446820662850000009930553674419257219_" ...
    <rect id="rect"

    We have clients who have CSS selectors that dynamically change the SVG, so now they can't update their designs in our system because it breaks the CSS selectors.

    Afterwards, changing "Identify Objects By" shows that same ID name in the layers panel.

    1 vote

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  18. Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.

    Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.

    0 votes

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    1 comment  ·  Performance  ·  Admin →
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  19. Gradient along a stroke blend

    When blending 2 gradient strokes (gradient along stroke) the blend orientation does not stay consistent with the 2 original strokes. I know I can get the required results with gradient within a stroke or converting outline path etc. but I need to get it to work using 'gradient along stoke' for my purposes.

    3 votes

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    2 comments  ·  Gradients  ·  Admin →
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  20. In CC2020 and later, referencing the created property of the File class returns "null”.

    Environment
    macOS 10.15.6
    Illustrator CC ver.25.1

    Step and reproduce
    1.Select menu ”File->Script->Other Script" and choose below one.

    //JavaScript File detail
    var f=File.openDialog("");
    alert(f.created);

    Expected result
    Illustrator shows "null". It must be return files created date.

    Actual result
    ”null” is returned.

    In CC2019 this property was successfully retrieved. It seems that a problem occurred after CC2020. Also, even if we put it in the 2021 family, other applications can get "created" property normally.
    "modified" property behaves similarly strangely in relation to this issue.

    This behavier shows only macOS. Windows can return as normal.

    //Japanese
    オペレーティングシステムおよび Adobe Illustratorのバージョン
    macOS 10.15.6
    Illustrator CC…

    10 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

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