Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Cutting a line with Scissors tool then resizing it works wrong
1: Windows.
2: 2022 26.5.0.
3: Cutting a line using the Scissors tool then resizing it using the handles.
4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.6 votes -
BUG: Saving file breaks paragraphs created with Area Type Tool into separate objects
I am a comic book letterer who has been using Illustrator for this purpose for several years. I have separate layers for artwork, captions, and text. I have been using the area type tool to place text for the speech bubbles, which are oval in shape. While working the layers look fine. Upon Save and then re-opening, however, each of the lines in the speech bubble is saved as a separate text object rather than as a paragraph. On some pages, the text is broken up even further so that the letters are different objects.
1 vote -
文字をアウトライン化した時、文字ズレが発生した
Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。
1 vote -
v27.2. Rulers are glitching out.
The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??
1 voteThe issue got resolved by pasting the artwork in a new document. However, the cause of the bug is unknown. Please vote and comment if something similar happens for you.
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White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Export PSD is aborted with error
When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.
The error dialog appears twice, and the messages are as follows
1. Unable to export at this resolution. Please lower the resolution and try again.
2. The operation cannot complete because of an unknown error. [RES!]
The generated image is 4px in total and the resolution is not too high.
Environment:
- Illustrator 2022 (26.5.0)
- macOS 11.6.8
The same error occurred when I tried with Illustrator CS6.
Steps to reproduce:
- open the attached file 16383.ai
- Select [File >…
14 votes -
Image trace bugged + presets
Presets are not working as before, constant error when turning on the preview mode.
Also, when I try to re-edit a traced image, I get a continuous error [UKCO].3 votes -
Illustrator crashes while working
Hi! I have a problem, illustrator crashes while working. It started after reinstalling windows. I've already reinstalled Windows too and tried many versions of illustrator. I bought a new computer hoping that the power will be good and everything will work. But illustrator keeps crashing while working. There are no alerts. It just shuts down while drawing. I didn't find a similar problem on the internet.
2 votes -
Recolour tool does not load custom colour palettes (AI 27.3)
I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side
1 voteThis happens because the swatches from the local library should panel should be added in the document’s Swatches panel for the Recolor to use it.
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Illustrator 2023 performance issues in Windows 11
This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.
I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.
additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…
5 votes -
1 vote
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Keyboard Shortcuts (hotkeys) get reset to blanks when Illustrator is updated to 2023 / 2024 / 2025...
All typical mac menu commands are not working in Illustrator 2023. Command 0, Command +, command N etc. are not working.
3 votes -
Linked Text Boxes DEFORM
When spreading text over more than one text box, the first one is fine, but any consecutive one deforms so the copy is stretched.
1 voteThe problem was probably caused by scaling area type objects with another art selected. Illustrator treats these selections differently. Take a look in the comments for a more detailed explanation and demonstration.
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Eye icons are broken in all panels
Unlike Photoshop, Opt/Alt+clicking an eye icon in Layers and Appearance does not hide everything else but the clicked item. The second Opt/Alt+click should revert the operation.
Same should apply for lock icons.
Then, clicking and dragging the cursor down through eyes to show/hide everything below the pointer works only in Layers — but not in the Appearance, where this is as much important as in Layers.
14 votes -
svg parse failure for valid arc command
The attached SVG file "bus.svg" is entirely valid and correct, but it loads incorrectly in Illustrator 2023 (27.5, Windows 64-bit). In particular, it fails to correctly parse the following valid arc command in a path tag's "d" attribute:
A 0.50 0.50 -45.0 0 0 767.50 652.25
If I change the arc command to set the rotation angle to 0, which has no effect on the geometry of the arc since the radii are equal to each other, then it renders correctly. Here is the same arc, but expressed in a way that Illustrator imports correctly.
A 0.50 0.50 0.0 0…
2 votes -
Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados
Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10
1 vote -
File on cloud didn't save before crash
I was editing a file from my cloud when suddenly it crashed. When i opened the Illustrator again , it says that the file was last edited 24 days ago , but i worked on it 7 days ago too.
Windows 11 , Adobe Illustrator 27.7
1 vote -
When applying a smart filter, it doesn't show up under the layer in the layers panel.
The smart filter in the layers panel is no where to be found...
1 vote -
Opening Harmony Rules in the Color Guide crashes AI 27.2
Lately when opening the color guide and clicking on any of the non default harmony rules instantly crashes Illustrator with a segfault. This is happening on several AI files. I am on macOS 13.1 and AI 27.2 on an intel mac. I have attached the crash report from macOS.
4 votes -
Illustrator 2023 often force close when drawing with the pencil tool
Illustrator 2023 version 27.2 freezes when I try to draw using the pencil tool for about 5-10 minutes with a pen tablet, and then immediately force close itself. and this keeps repeating several times and I even tried restarting my PC, changing the graphics performance for the Illustrator app to "High Performance", updating the latest drivers and software. but the problem is still not resolved.
I really need your help for this issue so that it can be resolved quickly. very annoying when I'm working and suddenly force close by itself.
additional information I use hardware: CPU AMD Ryzen 5…
3 votes
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