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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8176 results found

  1. Libraries stops working randomly

    Libraries stops working randomly. I can navigate between my library folders but selecting items within the Library does nothing.

    4 votes

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  2. Glitch signs introduced by illustrator when opening a plot created by R

    Hi everyone,

    I mainly use Illustrators to manually edit plots/figures created by R (a statistical programming tool). R creates PDFs which can (normally) be opened and edited using Illustrator.

    However, I recently encountered a strange bug. My plots look just fine when I open the PDFs using Acrobat Reader, but they contain glitch signs instead of points when I open them using Illustrator 2023.

    I am attaching a (zoomed in) picture showing these symbols. If anyone can help, that would be very appreciated :).

    1 vote

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  3. Pattern Brush 'Hue Shift' does not result in correct appearance of stroke color

    This issue is not new and occurs for a few years at least.
    I i apply at a pattern brush > Colorization > Method: Hue Shift, the key color does not represent the same color of the choosen stroke color when the brush is applied to a Stroke. The color is always way off. I am well experienced in Illustrator (and certifeid by Adobe) but i can not find any thing i did wrong. That's why i am almost sure this issue is a bug. But please, tell me i am doing something wrong. That way i can help my…

    2 votes

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    10 comments  ·  Brushes  ·  Admin →
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    The solution provided in the comments below.

    However, when the key color is automatically gets set as the white (or any grayscale tint) as the most prominent color, the hue shift gets calculated wrong.

    If you think Illustrator should pick another color in cases like this — please continue voting.

  4. Free Distort effect doesn’t work properly with Freeform gradients

    When Free Distort effect is applied to a path with a freeform gradient fill (we all now know it’s not a real fill), the stops just vanish if they happen to 'fall out' beyond the resulting path — the same way they get dropped when you edit a path with a Direct Selection tool (which can also be treated as a bug, because you are just ditching user data — these color stops should be able to be placed outside of the path!)

    Images 6 and 7 show what happens if you try to make the shape larger than the…

    16 votes

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    0 comments  ·  Gradients  ·  Admin →
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  5. Can't save changes

    The illustrator doesn't save changes. I have been saving double file because otherwise I lose what I already worked on

    1 vote

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  6. Reordering artboards / double clicking an artboard zooms me into that artboard

    I experience the following disorienting app behaviour.

    How to reproduce:
    1. Zoom out with all the artboards in view.
    2. In the artboard list, find which artboard is highlighted.
    3. Click-and-drag that artboard. (Don't even really need to reorder it)

    Expected behavior:
    Nothing asides from reordering the artboards.

    Actual behavior:

    I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.

    12 votes

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  7. Illustrator 27.3.1 Typing bug

    Hi all, its a weird bug on Illustrator 27.3.1 which were lot unstable issue of version.

    as video u can see :

    1. When I typed 1st word「背」it fine !
    2. But when I typed second word 著,illustrator just kept add my 1st word(被:its a same prononciation but different look in chinese ) on the right side

    🌟 Before 27.3.1 , all good ! this version caused software lot lagging too !

    Laptop Version:
    MacOS 13.2.1 (for now)
    Apple Silicon Chip M1 Max
    Illustrator ver: 27.3.1
    Type name : Noto Sans CJK TC

    3 votes

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  8. Illustrator on Mac, updated to Ventura. Freeform gradients are not showing up in saved PDF

    Hi, i just updated to Ventura. My company invoice banner has a freeform gradient that isn't showing up.
    It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating.

    4 votes

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    6 comments  ·  Gradients  ·  Admin →
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  9. I can't use the freeform gradient tool in Illustrator for some reason.

    For some odd reason, freeform gradient is not usable. I add in rectangles and saved images but nothing works. In addition, the other gradient tools are available for selection but have no impact on the image as well.

    I'm using version 27.4 (64 bit) on a Samsung.

    2 votes

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    1 comment  ·  Gradients  ·  Admin →
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  10. Save as... it is not working in my MACBOOK Pro

    I was working a a project requested by my Teacher. I saved the final project .AI plus I needed it PDF version as I needed share both with my Teacher for grade purposes. But, it is not possible save as PDF or export as image nothing.

    When I save, a message error shows up and If I try to open the pdf the same message appears. But, if i look the PDF document saved I can see a miniature of the work. I shared with 3 colleagues and also with my Teacher and all the people said they can visualize…

    1 vote

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  11. 765 votes

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  12. 照片進行影像描圖失敗Photo image tracing failed

    Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
    同一張PNG圖檔進行影像描圖 低保真,在不同時間,顯示結果出現不一樣的描圖效果,變成失敗的影像描圖,麻煩修正或是解釋原因

    3 votes

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  13. 1 vote

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  14. Delete Artboards command can’t be recoded in actions

    You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
    How stupid is this.

    EVERYTHING is Illustrator should be recordable.

    13 votes

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    0 comments  ·  Actions  ·  Admin →
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  15. Locate in an action gives an error when nothing is selected

    Layers panel has a 'Locate Object' command in its menu.
    It can be recorded into an action directly, without messing with the Actions’ 'Insert Menus Item...' workaround approach.

    However, when this recorded action is called with no selection made, Ai throws an error (!):
    The action failed with an unexpected error code.
    Error:CANT

    ...if there is nothing to locate, locate nothing. But an error is too harsh, it breaks workflows.

    15 votes

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    0 comments  ·  Actions  ·  Admin →
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  16. The align tools don't work on rectangle in perspective plane

    In particular, the center align button in the align menu doesn't work correctly on a rectangle in a perspective plane. I notice that the bounding box does appear to be correct, but the shape is no longer align with its bounding box. Again, this problem only occurs with objects in a perspective plane. And yes, I am using the perspective selection tool to select the object.

    2 votes

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  17. Cutting a line with Scissors tool then resizing it works wrong

    1: Windows.
    2: 2022 26.5.0.
    3: Cutting a line using the Scissors tool then resizing it using the handles.
    4: Expected to be able to grab the handle at the newly cut end and re-size the line from there accordingly. However as soon as I do this Illustrator reduces the size of the line by approx 50%, often meaning the handle that I have hold of is off the screen. Have to let go of handle, go and find it again and drag the line back to where it originally ended after being cut. Very annoying.

    6 votes

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    7 comments  ·  Tools  ·  Admin →
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  18. BUG: Saving file breaks paragraphs created with Area Type Tool into separate objects

    I am a comic book letterer who has been using Illustrator for this purpose for several years. I have separate layers for artwork, captions, and text. I have been using the area type tool to place text for the speech bubbles, which are oval in shape. While working the layers look fine. Upon Save and then re-opening, however, each of the lines in the speech bubble is saved as a separate text object rather than as a paragraph. On some pages, the text is broken up even further so that the letters are different objects.

    1 vote

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  19. 文字をアウトライン化した時、文字ズレが発生した

    Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。

    1 vote

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  20. v27.2. Rulers are glitching out.

    The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??

    1 vote

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